So many good things to say about these guys. Most if which you can see reiterated through all of the other reviews here. My personal experience was great. Prior to finding "Modernize It," I had reached out to some other contractors I found online through searches. (most all were not enjoyable). But then I came across Modernize It, and boy what a relief. What initially stood out was all their online reviews and vast amounts of before and after photos of their jobs. I reached out online and Josh got back to me quick and was already more than happy to answer any and all of my questions right off the bat. He is very friendly and personable in his calls, texts and emails. (which stood out from other contractors I was dealing with).
Josh arranged a time he could come by and see my house and existing deck. I had an 20yr old deck that was poorly constructed by the previous owner and was falling apart, as well as not up to code. Josh walked around with me, answered all my questions, discussed all my ideas, and gave me all his ideas and possibilities I could consider. The whole time he was up front with the costs of the different ideas and helped me understand areas where could try to save some money and other areas that would be more "bang for the buck," or possibly things I could do in the future. It was a great initial meet up and Q+A session.
A short time later I got my first quote from Josh and was delighted again to see a very detailed quote, itemizing each piece of material, down to the nail and screw, all showing a detailed price for everything and and breakout of the cost for labor and disposal. This was amazing, given the fact that all of my previous quotes from other contractors had zero detail or explanation of cost (like they are trying to hide it from you). And not only that, Josh's quote was a better price than all the others I had gotten previously.
Fast forward a few weeks, Josh and I had worked together for a complete set of options, ideas and plans for the build. His team showed up on time and got right to work. The whole team of about 4-6 guys was there for the week. Also note that it was freezing cold in the middle of February. These guys are troopers. They were always polite and friendly. They would pet my dog, say hello to my family members etc. Any time there was a question on their end they would Matthew would politely knock on the door and ask if my wife and I had a moment to discuss. The whole team a pleasure to work with.
These guys are also more than just deck builders. During our process we came across some issues with my house. There was rot in the wall that needed to be addressed and some other structural issues from the age of my home. Again the team helped me work through it gave me different options for deciding what I could comfortably afford. Given the fact that I had some sections of wall that were going to need to be replaced, I asked if they could replace the old windows and sliding door as well. They were happy to do so and got right to ordering the extra material so they could fit it all in within the timeline of the ongoing deck build.
Fast forward to the end of the week and everything was complete. My old deck was gone, my new deck was complete with every little detail and modification that I had asked for. My previous deck was a ugly mess and a hazard to be on. My new deck is beautiful and now the focal point for my family and friends.
I feel very lucky to have come across this company. Josh, Matthew and the crew are fantastic. If you are starting to think about building/replacing a deck. Don't hesitate to reach out to these guys. As all the reviews here, and all their posted job photos show, these guys do great work, and a great price, with nothing but friendly service.