- 6251 Smithpointe Dr Suite#211, Norcross, GA 30092
- Industrial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Warranties Offered
- Metal Roof
Other roofing contractors nearby
| Roofing contractors in Peachtree Corners, GA | ||||
|---|---|---|---|---|
| Company | Rating | Reviews | License | Online estimate |
| GA Premium Roofing Inc | 4.7 | 83 | — Not checked | No |
| Legend Roofing Corporation | 5.0 | 75 | — Not checked | No |
| Rhino Roofing & Construction LLC | 4.9 | 53 | — Not checked | No |
| RoofTop Contracting | 5.0 | 49 | — Not checked | No |
About the Business
What people say about “MMI Home Improvement”?
Customer feedback on MMI Home Improvement is mixed. While many reviews praise the professionalism, punctuality, and thoroughness of the service, there are notable complaints regarding poor handling of issues and high pricing. Several customers experienced unsatisfactory communication and inadequate service following initial visits, leading to damage or mishandling of their equipment. In contrast, numerous clients commend the team's ability to quickly diagnose problems and provide effective solutions, highlighting a strong emphasis on customer service when interactions go smoothly.
What customers highlight
- The team was very professional.
- Customer service was exceptional!
- They provided professional air duct cleaning and HVAC vent cleaning.
- They were quick and responsive.
- Both technicians were extremely professional and took the time to explain everything.
What customers mention as negative
Not mentioned in available reviews.
Recommended Reviews
Was very easy to work with, the team was very professional. The price was not what I expected but they showed me everything that was damaged and all the issues. After two days my ac made noises but they came the same day and fixed it free of charge, that is wat I call customer service
We had a deeply disappointing experience with this company. Their technicians came to our home on Friday, July 28th to replace a dryer vent, which required moving the washing machine. Unfortunately, they failed to return the washer to its original position or properly reconnect the drain line—resulting in a full load of water flooding our laundry room and leaking through our living room ceiling.
Despite clear photographic evidence and the timeline aligning exactly with their visit, the company is now denying any responsibility and attempting to shift blame elsewhere, even though no issues existed before their work. Their response has been defensive and dismissive rather than solution-oriented.
We’ve already received a remediation quote and are collecting additional estimates for repairs. We had hoped to resolve this professionally and amicably, but their unwillingness to take accountability is forcing us to consider further legal action.
I would strongly caution others before hiring them, especially if you expect professionalism and ownership of mistakes.
Mark & Dylan came out to check out the ac & the customer service was exceptional! On time, knowledgeable and explained everything with a clear understanding.