- 1315 Madison 201, Fredericktown, MO 63645
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Asphalt Shingle Roof
- Flat Roof
About the Business
What people say about “Melvin Mills Roofing LLC”?
Customer feedback is predominantly positive, highlighting the exceptional customer service and effective communication provided by Melvin Mills Roofing. Many customers appreciate the company's genuine approach, with staff showing a commitment to long-term relationships rather than quick profits. The crew is noted for their professionalism, attention to detail, and promptness in addressing issues, resulting in high satisfaction with completed projects. However, there is a significant negative experience reported regarding uncompleted jobs and poor follow-up, which casts a shadow on the overall perception.
What Users Like The Most
- The genuineness of the customer service of the owner and staff is unmatched by other companies.
- I’m very satisfied for a job well done.
- Very clean and very good about details and communication.
- The whole experience was a great one!
- They were very prompt in assessing the situation and repaired it quickly.
What Users Like The Least
- It took several raining days for them to figure out why.
- I had to pay for new replacement by another company.
- They wanted to witness during the rain but never came.
- They threw away the fence from the chimney and they hope we wouldn’t notice it.
- It took more than a year to come to see their mistakes.
Recommended Reviews
The gutters were not all installed. It took several raining days for them to figure out why. The shields got blocked. Two years later I had to pay for new replacement by another company.They threw away the fence from the chimney and they hope we wouldn’t notice it. I took several calls with complaints and more than a year to come to see their mistakes. They wanted to witness during the rain but never came. Our videos they. said didn't help
The team at Melvin Mills are incredible! The genuineness of the customer service of the owner and staff is unmatched by other companies. The value they hold on the relationship with their customers and interest in long term care, not just making a quick dollar on storm damages like many others and moving on, is fantastic! If you ever make the wise choice of hiring them for a new roof or repair, they will be the only roofing company you ever want to call again!
Getting ready for a new roof, can't wait. Melvin was very nice and professional........I wrote that post 3 months ago. Now roof is installed and I'm very satisfied for a job well done.
- 1315 Madison 201, Fredericktown, MO 63645
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Asphalt Shingle Roof
- Flat Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Melvin Mills Roofing LLC offers free project estimates.
2. Are warranties offered by the company?
Yes, they provide a 10-year labor warranty and offer extended warranties.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
4.8 out of 5 based on 29 reviews.
1. What services does the company offer?
Roof installation, maintenance, emergency roofing, architectural shingles, standing seam metal roofing, DaVinci composite roofing, soffit, fascia, seamless gutters, roof inspections, storm restoration.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
Yes, Melvin Mills Roofing LLC offers emergency roof services.
4. Does the company offer eco-friendly accreditations?
No information found.