- 1743 MO-72, Fredericktown, MO 63645
- 24/7 Emergency Repairs
- Metal Roof
- Slate Roof
- Green Roof
- Flat Roof
About the Business
What people say about “72 West Motors & RVs”?
The overall sentiment in the reviews is highly positive, with many customers praising the exceptional customer service and support provided by 72 West Motors & RVs. Reviewers frequently mention the helpfulness and friendliness of the staff, as well as their willingness to go above and beyond to assist customers. The service department is commended for resolving issues efficiently and keeping customers updated on progress. However, there is a notable concern regarding delayed service times in one case, highlighting the importance of consistent communication during repairs and maintenance.
What Users Like The Most
- These are the nicest people you could ever run across.
- Exceptional customer service. Bobby goes above and beyond.
- I really recommend them to anyone looking for their first camper or an upgrade.
- They have a very good selection of all the small camper parts that tend to break.
- My wife called and Gary was able to come out the same day! He was so nice and helpful.
What Users Like The Least
- It took them 7 weeks longer to fix my camper than they said it would.
- I believe if I had not stayed after them, it would have been a lot longer then 7 weeks.
Recommended Reviews
These are the nicest people you could ever run across.
So very helpful and kind when our 2 year old RV slid off the frame..
We purchased our new Surveyor Travel Trailer mid January, 2025 from 72 West. We did a dry run a few weeks later and we were able to drop it off and get a few minor things fixed before our trip to Houston Texas in late February. Day of departure to Houston was unexpectedly single digits with a negative wind chill. (We park outside in the elements so it was basically frozen). Something had stopped the truck (and battery) from providing power to the camper box. (The trip couldn’t be postponed or cancelled, so we figured at worst, we’d be “tent camping” in our trailer). Enroute, we realized we were going to pass the dealership on our way so we stopped in unannounced and asked if possibly they could take a look at our now, non-functioning trailer All hands on deck, they had us back on the road in 40 minutes. Excellent service. Thrilled with our camper. Andy and the guys did a fantastic job of helping us in a super short notice.
My wife and I are brand new RV-ers. We took our new-to-us 2021 Wolf Pup camper to 72 West Motors & RVs to have one of the staff take a look at our hitch assembly, and to make sure everything was safe and in good working order. Andy helped us out by making some suggestions about our hitch. He also helped us get our electric brake set up as well. Great Service! Highly recommend! Thanks again, Andy!
- 1743 MO-72, Fredericktown, MO 63645
- 24/7 Emergency Repairs
- Metal Roof
- Slate Roof
- Green Roof
- Flat Roof