McPride Roofing

When Bryant McEntire owned McPride Roofing 10 yrs ago it was a great company, not anymore. Bob McMurtry is the owner now. It has been like pulling teeth to get this company out here to “repair the shingle that has a missing flap.” The repair work was originally scheduled for next Wednesday. Brad called wanting to come out before scheduled time so I agreed. I texted Brad again because he didn’t show up yesterday. He said he got tied up & would come Friday. I called McPride to confirm that Brad was still coming today. The owner said Brad didn’t have any notes showing repairs needed. The owner Bob McMurtry called Brad with me on the phone & confirmed he was coming today & also Bob gave me his cell # to call him if Brad failed to show up. Brad did show up, no knock on door, no text or phone call. I knew he was here cause I could hear him on the roof and I also could see his ladder and truck. When he came down the ladder I ask if he took pics as I had requested so I could see what he was actually repairing? He acted like he wasn’t all there. No pic was shown or taken because he said it was easier for me to walk outside & have him show me from the roof. He also said he needed access to my attic which I wasn’t told that before so I went ahead & backed my car out. He never entered the attic or garage. He got on roof with what looked like a caulking gun. So I said to him as I was standing outside, so you’re going to glue the shingles down for $300? He said, “well what do you think is a fair quote? When I talked to Brad in July a quote of $300 was set. He had originally said the shingle would be removed & replaced with a new one. I was furious about the gluing of the shingle so I told him just a minute & I came inside to call the owner. When I talked to Bob the second time he was so RUDE!! He said they don’t do any job for $300, raising his voice. He also said “what were you wanting, were you thinking we would replace your roof for $300?”I explained to him that I was wanting the shingle replaced like I had originally been told. He said that I was blowing up their phone. He said Brad shouldn’t have even come to my city for $300. I told him that wasn’t my fault or problem. I explained to him that in the process of me coming inside to call him that his employee took off. So obviously nothing was done. The owner continued to raise his voice saying I just needed to find another roofing company. Before I disconnected the call I assured him I will never recommend his company and I will definitely let people know the way he runs his company and treats his customers.

Brad is great to work with and his crews are as well.
Best customer serviceever. He will be our company for all our future home repairs.He has already referred an HVAC company to fix our AC. So thankful we called him.

We had minor roof repairs from wind damage. No hard sell to replace the roof, understands what we needed and wanted. They were fast and did what we agreed to. Thanks for getting this taken care of in a timely fashion.