Logo of MBCI - Cornerstone Building Brands

MBCI - Cornerstone Building Brands - Shelbyville, IN

  • 1780 McCall Dr, Shelbyville, IN 46176
  • Industrial Roofing
  • Licensed & Insured
  • Warranties Offered
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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About the Business

At MBCI - Cornerstone Building Brands, we specialize in a comprehensive range of services designed to meet the diverse needs of both residential and commercial clients. Located in Shelbyville, Indiana, we offer expert solutions in roof gutter repair, soffit installation, and green roofing services, including TPO roof replacement and green roof repair. Our technical expertise enables us to manage complex projects from conception to completion, ensuring that every detail is meticulously handled. We pride ourselves on our organization and the consistency of our work, which allows us to deliver durable, high-quality results that provide long-term value. Our well-coordinated team is dedicated to executing projects efficiently, ensuring that every aspect is addressed thoroughly. Serving Shelbyville and the surrounding regions, we are committed to being a reliable resource for all your building needs.

What people say about “MBCI - Cornerstone Building Brands”?

Customer feedback reflects significant concerns regarding delivery service and customer service. Multiple reviews highlight long wait times and disorganization at the delivery site, frustrating drivers who experience inadequate communication about unloading schedules. While some customers report positive experiences with quick unloading and friendly staff, the overall sentiment leans toward dissatisfaction due to the negative experiences outlined. The issues related to the online ordering system and lack of responsiveness further contribute to a critical perception of the company's service.

What customers highlight

  • Good bunch of people unloaded my standup coils in a quick manner the last few times I've been in there.
  • They also got places for big trucks to park.

What customers mention as negative

  • Horrible customer service. Used to have great sales people with great customer service skills and now force you to go through their horrible online ordering system.
  • My guy has been sitting over there for 3 hours and no one cared to unload him.
  • It's ridiculous how they treat truck drivers over there.

Recommended Reviews

Overall Company Rating
Average 2.4
Out of 5 reviews
5 stars
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Show first:
Shanan Miller
Apr 27, 2023

Horrible customer service. Used to have great sales people with great customer service skills and now force you to go through their horrible online ordering system that never gives you a correct number and if you have questions you cannot get anyone to call you back. Once a great company....not sure what happened but they need some serious work.

Jason Webb
Aug 10, 2022

Pull around back for coil delivery. Took them an hour to clear bay. But once they did, 15 minutes for 5 coils. I think I got lucky though, found a big wig walking around and asked him what to do. Still 1 hr to clear bay .

Antonio Grisson
Nov 1, 2021

Worse place to deliver to I been here since 930am and it’s 130pm and no one still haven’t unloaded me employees have been bickering and arguing about who supposed to load it and still no one is working
I’ll never deliver here again advise anyone else to never come here

Romeo Zizu
Sep 23, 2021

One of my NO-GO customers from now on. This is ridiculous how they treat truck drivers over there. My guy has been sitting over there for 3 hours and no one cared to unload him or at least to let him know when they will be ready to receive his coils.
Bad bad service, people!

Alan Welch
Mar 31, 2021

Good bunch of people unloaded my standup coils in a quick manner the last few times I've been in there also got places for big trucks to park.

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