MBCI - Cornerstone Building Brands - Shelbyville, IN
- 1780 McCall Dr, Shelbyville, IN 46176
- Industrial Roofing
- Licensed & Insured
- Warranties Offered
- Metal Roof
- Slate Roof
About the Business
What people say about “MBCI - Cornerstone Building Brands”?
Customer feedback reflects significant concerns regarding delivery service and customer service. Multiple reviews highlight long wait times and disorganization at the delivery site, frustrating drivers who experience inadequate communication about unloading schedules. While some customers report positive experiences with quick unloading and friendly staff, the overall sentiment leans toward dissatisfaction due to the negative experiences outlined. The issues related to the online ordering system and lack of responsiveness further contribute to a critical perception of the company's service.
What Users Like The Most
- Good bunch of people unloaded my standup coils in a quick manner the last few times I've been in there.
- They also got places for big trucks to park.
What Users Like The Least
- Horrible customer service. Used to have great sales people with great customer service skills and now force you to go through their horrible online ordering system.
- My guy has been sitting over there for 3 hours and no one cared to unload him.
- It's ridiculous how they treat truck drivers over there.
Recommended Reviews
Horrible customer service. Used to have great sales people with great customer service skills and now force you to go through their horrible online ordering system that never gives you a correct number and if you have questions you cannot get anyone to call you back. Once a great company....not sure what happened but they need some serious work.
Pull around back for coil delivery. Took them an hour to clear bay. But once they did, 15 minutes for 5 coils. I think I got lucky though, found a big wig walking around and asked him what to do. Still 1 hr to clear bay .
Worse place to deliver to I been here since 930am and it’s 130pm and no one still haven’t unloaded me employees have been bickering and arguing about who supposed to load it and still no one is working
I’ll never deliver here again advise anyone else to never come here
137 locals recently requested a quote
Company Locations
Branch Offices
- 1780 McCall Dr, Shelbyville, IN 46176
- Industrial Roofing
- Licensed & Insured
- Warranties Offered
- Metal Roof
- Slate Roof
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