- 1340 Los Angeles Ave, Ventura, CA 93004
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
About the Business
At Martin Roofing Company, we specialize in a comprehensive range of roofing services tailored to meet the needs of both residential and commercial clients. Our expertise encompasses roof replacement, emergency repairs, skylight installations, and thorough leak and water damage repairs. We take pride in our ability to manage complex projects from start to finish, ensuring that every detail is meticulously attended to. Located in Ventura, California, we are recognized for our organization and consistency in delivering durable, high-quality results.
Our well-coordinated team approaches each project with a commitment to reliability, ensuring that our clients receive long-term value. Whether you need a quick repair or a complete roof overhaul, we are equipped to handle it all with precision and care. Your satisfaction is our priority, and we strive to exceed expectations in every aspect of our work.
What people say about “Martin Roofing Company”?
Customer feedback is mixed regarding Martin Roofing. While many reviews highlight the company's professionalism, quality of work, and fair pricing, there are notable concerns about poor communication and service delays. Some customers experienced significant issues with the cleanup process and lack of timely response to urgent repairs, which detracted from their overall satisfaction. Positive reviews emphasize excellent customer service and timely project completion, while negative comments point to negligence and disrespectful interactions. Overall, while there are numerous positive experiences, the criticisms about customer service and communication cannot be overlooked.
What Users Like The Most
- The job went smoothly, good quality work/product and the pricing was great.
- Ron was very professional, informative, and straightforward about what type of service our roof would need.
- They finished the job timely and cleaned up each day well.
- The quality, service, and timing was amazing!
- They answered questions that I asked and explained the different steps of removal and re-roofing.
What Users Like The Least
- Very poor business communication.
- I reported a roof leak and was told a repair technician would be assigned, but this did not happen.
- The crew left the area matted with debris that caused damage to my property.
- The manager did not even have the repair information notes.
- Definitely not a company that I would refer to others!
Recommended Reviews
The worst ! Slow.Incompetent. Negligent. Rude. Disrespectful. The crew working on the roof used a blower to remove debris from removed old roof and saw dust from cutting plywood. The mix of 20 year old rubbish, dry rot, saw dust and glue from cut plywood stuck to everything within reach. Car parked in the driveway became matted with the mix. Concrete path on the side of the house was covered with the mixture up to an inch, same with windows, jasmine bushes and other growth next to the fence, consequently killing the bloom and causing further drying out and decay. When attention was brought to it, promise was made to remedy this negligence. The solution according to Juan or Jose (as he was introduced by one of the workers) was to call the office. Upon speaking with the office man who not only didn't offer proper introduction, but refused to introduce himself even after introduction was made on my side, proceeded to insult me. Treat me with with rudeness and disrespect. Such as "what do you want us to do? Dig out your flowers? We are not gardeners. How about you call back in an hour when you calm down. I actually was calm. I was upset and caught by surprise due to the disrespect I was treated with. Never the less I called back later on the office number which states that the phone calls are being recorded. Hoping I will get someone else on the phone, but I got the same man I refer to now as Ass, since he again refused to introduce himself. And while he toned down a bit still he was inappropriate. Again he did not offer to remedy the negligence, instead he requested to call back on the other number the number that did not have recording and hung up on me. This experience makes me wonder about a lot of things. Most importantly, are these men naturally belligerent, hoping that this will stop someone from holding them responsible for their negligence? Especially when on their website they make this promise:
" THERE IS NO SUBSTITUTE FOR HONESTY & INTEGRITY, from preparation to clean-up, we perform all work to perfection and our superior quality workmanship is guaranteed. So rest assured if the work is done by us you are backed with experience & pride. Each job is treated like it's my mother's home, or like it's my own home. "
Ron Martin, Owner
Martin roofing did an excellent job - professional at a fair price! Shout out to Ron, Juan and his crew. Highly recommend!
Martin Roofing has helped out my clients multiple times in the past. They've been professional and timely with the repairs. I only have good things to say about our experiences with them. I highly recommend them.
Company Locations
Head Office
Branch Offices
- 1340 Los Angeles Ave, Ventura, CA 93004
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Locally Owned & Operated