LoveOurRoof, an Xcel Company - Watertown, SD

Good 3.5 (2 reviews)

1314 13th Ave SE, Watertown, SD 57201
Locally Owned & Operated
Slate Roof
TPO Roof
Flat Roof
Tile Roofing

Website —

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At LoveOurRoof, an Xcel Company, we pride ourselves on our versatility and technical expertise in the roofing industry. Based in Watertown, South Dakota, we serve not only our local community but also the surrounding regions. Our comprehensive range of services includes roof repair, rubber roofing, flat roofing, soffit repair, slate roof repair, and green roofing solutions. This breadth allows us to manage both residential and commercial projects with ease. Our well-coordinated team is dedicated to delivering durable, high-quality results that stand the test of time. We emphasize organization and attention to detail, ensuring that every project is completed thoroughly from start to finish. Whether you need a simple repair or a complex roofing solution, we are committed to providing long-term value for our clients. With a focus on reliability, we are ready to tackle your roofing needs with confidence and expertise.

What people say about “LoveOurRoof, an Xcel Company”?

Customer feedback is mixed regarding the company's communication and service. While some customers appreciate the professionalism and timely response from contractors, others express frustration over difficulties in reaching the company and issues with project completion. Positive experiences highlight prompt service and quality work, whereas negative experiences emphasize a lack of follow-up and scheduling problems. Overall, the inconsistency in customer service has left some clients dissatisfied despite good workmanship.

What Users Like The Most

Completely professional and cheaper than the no shows.
My roof looks really good and professionally done.

What Users Like The Least

It was always impossible to get ahold and didn’t finish some of their jobs.
I couldn’t even enjoy my vacation!! Just frustrating when you drop thousands of dollars.

Services: Roof Repair Roof Deck Repair Rubber Roofing Flat roofing Soffit Repair Slate Roof Repair Green Roofing Services

Recommended Reviews

Overall Company Rating

Good 3.5

Out of 2 reviews

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Joshua Smith

Google review

Sep 1, 2021

My first meeting was with Craig and after that he was
Gone as soon as he got the money never herd from him agin He had his contractors do everything else and it was always impossible to get ahold and didn’t finish some of their jobs!! Plus they knew. I was going on vacation yet they still seemed to show up when I was on vacation and I couldn’t even enjoy my vacation!! Just frustrating when you drop thousands of dollars and get told One story but then something is done instead!! My roof looks really good and professional done but getting ahold of the company and making sure that everything done 100% good luck!!

shirley&marshall smith

Google review

Jul 10, 2020

After contacting three other contractors, none of whom would show up when they promised, I called Craig and he showed up the next day. Completely professional and cheaper than the no shows. Already booked for another job. Highly recomend.