- 33 Hinton Cir, Covington, GA 30016
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Green Roof
About the Business
What people say about “LJ Exterior Repair, LLC”?
Customer feedback is mostly positive, highlighting exceptional service and effective communication throughout the roofing process. Many reviewers commend the company's ability to navigate insurance claims, with dedicated specialists who make the process seamless. The quality of work and attention to detail are frequently mentioned, along with the professionalism displayed by staff. However, there is a notable negative experience regarding unprofessional behavior from the owner, which has impacted customer trust and future business decisions for some clients.
What Users Like The Most
- My insurance company not only paid for the entire roof replacement but my Claims Specialist recommended that the claim be amended to include payment for water damage.
- LJ Exterior did an awesome job with my roof! They do other services and I will be using them for those other projects!
- They kept me informed during the entire process. Their work ethics was top notch.
- It was an excellent service. I was satisfied with the entire process.
- Their attention to detail and cleanliness really made my wife and I feel very assured that the job was done well.
What Users Like The Least
- The Female owner was very disrespectful and nasty!!
- I will not be allowing this company to do the roof at my other two properties because of the customer service and unprofessional communication from the owner.
Recommended Reviews
My claim for a roof replacement was initially denied by my insurance company. The next day this decision was reversed when John Saunders Jr, Claims Specialist, for LJ Exterior Repair, was assigned to my case. My insurance company not only paid for the entire roof replacement but my Claims Specialist recommended that the claim be amended to include payment for water damage inside my home caused by the same wind and hail storms. He presented the necessary documentation to my insurance company and payment was made for repairs and repainting. I now have a beautiful new roof and additional funds to repair water damage. The process to have all of this done was done at an accelerated pace. I am an extremely satisfied client. I am over the moon with the professionalism and exceptionalism of Mr. John Saunders Jr. in bringing my claim to the most optimal conclusion possible.
Linda Martin! She was my contractor that helped me with my insurance and help me fight to get my roof paid. LJ Exterior did an awesome job with my roof! They do other services and I will be using them for those other projects!
They inspected the roof and informed me that there was damage in several areas. They worked with the claims adjuster from my homeowner's insurance company that came out to inspect. They kept me informed during the entire process. Their work ethics was top notch. They made sure that the landscaping around the house was protected and cleaned up debris each day. At the end of the job, a walk through was performed with me and the claims specialist. I would recommend them to anyone who is looking for a company for roof repairs.
- 33 Hinton Cir, Covington, GA 30016
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Green Roof