- 1495 Access Rd, Covington, GA 30014
- Residential Roofing
- Free Estimates
- Locally Owned & Operated
- Slate Roof
- TPO Roof
About the Business
What people say about “Jaco Contracting”?
```json
{
"summary": "The majority of customer reviews for Jaco Contracting reflect an overwhelmingly positive sentiment. Customers frequently commend the company's exceptional customer service, attention to detail, and effective communication throughout the roofing and repair processes. Many reviewers mention the professionalism and responsiveness of the team, ensuring that their questions and concerns are addressed promptly. The ease of the paperwork and installation process is also highlighted, contributing to a positive overall experience. However, one review does note significant frustrations with communication and delays in receiving quotes, suggesting that while most experiences are positive, there are areas for improvement.",
"liked": [
"Brandon was the best. On the ball, on time and knowledgeable.",
"Luke Dockery impressed me with a level of professionalism and genuine care that you rarely see anymore.",
"Jaco Contracting is a model that all businesses should follow in providing excellent customer service.",
"Heath and his foreman Chino and his crew worked with us from start to finish.",
"Hunter was my salesman and was very knowledgeable, honest, patient/understanding, and flexible."
],
"disliked": [
"I’ve tried for months to get quotes on some work I needed. I received only a quote for the roof, and one for painting.",
"When I spoke with the representative about everything I’m needing a quote for, he either 'misunderstood', or will 'need to look at measurements at his office and call me back
Recommended Reviews
Brandon came to help me when we had hail damage. He came the same day I called. Within two weeks I had brand new gutters, and a repaired roof. Jaco made the paperwork and payment process super easy. And Brandon was the best. On the ball, on time and knowledgeable. I’d use Jaco anytime!
From the very first phone call, Luke Dockery impressed me with a level of professionalism and genuine care that you rarely see anymore. He doesn’t just install roofs—he listens. Every question, every concern, no matter how small, he took seriously. He stayed in touch from start to finish, never leaving me guessing about the process or the progress.
Luke’s attention to detail is extraordinary. You can see it in the appearance of the roof and every step he takes to make sure the work is not just done, but done perfectly. He treats each project as if it were his own home, and that level of dedication shows in the final product.
Beyond his skill, Luke has a certain charm, confident, and kind—that makes the whole experience stress-free. If you’re a homeowner or a business owner, do yourself a favor: let Jaco fight for your claims and perfect your roofing needs. With luke’s expertise, persistence, and care, you’ll end up not just with a great roof, but with total peace of mind.
Your company, Jaco Contracting, is a model that all businesses should follow in providing excellent customer service. My friend, Jackie, referred Gene Hernandez to me because Gene did some work for him in the past and Jackie was very satisfied with the work done. I am so glad for the referral because Gene and his crew did an excellent job repairing my roof and re-painting my ceiling. From our first meeting to the end of the job, he took his job of representing me as his client very seriously. I appreciate and respect Gene for his professionalism and patience. He made the repair process less stressful because of his dedication, expertise, knowledge, and skills as a Project Manager. I really enjoyed working with him, his crew, and your company and I will highly recommend JACO to anyone requiring your services. Thank you, Lillie B Jones
- 1495 Access Rd, Covington, GA 30014
- Residential Roofing
- Free Estimates
- Locally Owned & Operated
- Slate Roof
- TPO Roof