Logo of Lee Frank Mercantile

Lee Frank Mercantile

  • 324 S Whitcomb Ave, Tonasket, WA 98855
  • Industrial Roofing
  • Financing Available
  • Licensed & Insured
  • Slate Roof
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Lee Frank Mercantile, located in Tonasket, Washington, we specialize in a comprehensive range of roofing services tailored to meet the needs of both residential and commercial clients. Our expertise encompasses roof installation, replacement, vent installation, coating, waterproofing, gutter installation, and leak repair. We pride ourselves on our ability to manage complex projects from start to finish, ensuring that every detail is meticulously attended to. Our dedicated team is recognized for its organization and consistency, delivering durable results that stand the test of time.

We understand the importance of reliability in every project, and our commitment to quality craftsmanship is evident in every task we undertake. Whether you are looking to enhance your home or manage a larger commercial endeavor, we are equipped to provide solutions that add long-term value.

What people say about “Lee Frank Mercantile”?

Customer feedback for this store is predominantly positive, highlighting the helpfulness and friendliness of the staff as well as the wide selection of products available. Many customers appreciate the personalized customer service, noting that employees are eager to assist and knowledgeable about their offerings. However, there are a few complaints regarding pricing and instances of perceived poor service, which suggest that the store could improve in certain areas. Overall, the delivery of customer service and product variety are major strengths, but attention to pricing and consistent service could enhance the shopping experience further.

What Users Like The Most
  • Great store and helpful staff.
  • The staff are here genuinely kind straight up folks.
  • These folks know what customer service is all about.
  • Incredible variety of goods here for just about anything you want.
  • Absolutely adore the mercantile of this shop!
What Users Like The Least
  • They got lots of stuff but they're real good at gouging you on price.
  • Rude customer service.
  • The customer service reps didn't acknowledge me or my wife once.
  • There isn’t a lot of construction or repair advice like I’ve seen at other locations.
  • Sometimes I’ve ended up with the wrong part or item on a few occasions.
Recommended Reviews
Overall Company Rating
Good 4.4
Out of 27 reviews
5 stars
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Show first:
SC Q (Q)
Jul 24, 2025

They got lots of stuff but they're real good at gouging you on price. May as well go elsewhere if possible such as one of the Midway stores. One South of town one up in Oroville. Or down to Walmart. Or offline, way lower cost.
They also got all high and mighty and closed the restroom even to good, paying customers.

Dora Nelson
Jul 23, 2025

This place is great!! Amazing employee's that truly care about there customers. Thank you very much employee Steve for all of your help.

Anneka Rains
Feb 16, 2025

We had a wonderful experience here, everybody was so friendly and went out of their way to help us find what we were looking for!

Bryon Clarke
Dec 14, 2024

I recently purchased a Quadra Fire wood stove, representing a significant upgrade for my home. Its efficiency is remarkable; it consumes approximately half the wood of my previous stove and maintains a burn for several hours between re-stocking. Dave's expertise was invaluable in selecting the appropriate model.

April mathis
May 12, 2024

I will not be back to Ace hardware in tonasket I walked in there to look around to find my mom something for mother's Day the lady behind the counter comes out from behind the counter follows me and asked if she can help me with something that I didn't have a problem with and then as I get further down the aisle I catch this one lady following me around but I didn't really say anything I was just like okay and then she noticed that I noticed her and she's like can I help you find something and I was like no I'm just looking it was the second time I had said that since being there and I just went and took the money out of my bank account so if they felt I was going to still that's not my way of doing things in life I believe in working hard and paying for what you get but I felt like they were treating me like I was a thief and that doesn't work for me so I will not be back the lady that actually followed me I did not realize she was behind me but I said to myself out loud I will just go shop at the Oroville ace at least they don't treat me like a thief I refuse to go back to the one in tonasket especially if the employees are going to treat customers like they're going to steal every time they walk into the store not okay.

Sheree
Jul 14, 2023

Great store and helpful staff. Everything you could want. Great selection of fishing gear, camping supplies, hardware supplies, just to name a few. Thankful for this stores!

Teresa Scott
Jun 30, 2023

Thanks Jerry for getting those keys to work! Yep....that little bit off for the perfect match worked like a charm...thank you.... Pleased you hung in there and did the final fix.

Scottys Stunt and Tactical Driving Course
Jun 22, 2023

This time went for gates and fencing, Baby Approved Lee Franks really has it all. Staff has the knowledge and work hard on their clean presentation giving you what big box cant. Filling needs of Tonasket Community. Thank you

jason scharf
May 13, 2023

I love the setup of the store. The staff are great and their selection is awesome. So glad we bought a home so close. It's very convenient.

James Mick
Jan 17, 2023

Incredible variety of goods here for just about anything you want. The staff are here genuinely kind straight up folks. Every time I go in I find more than I thought they had. Well-stocked for just about any need!

Tina Doran
Dec 4, 2022

I spoke with them briefly but oh my goodness did they exceed my expectations and gave me the help and assistance we needed.

Ms Zoe Zoo
Nov 28, 2022

Wide selection of items. Friendly employees and helpful. Sometimes they even carry items that you can't find at the other building supply store in Tonasket.

Start Button Scott
Nov 13, 2022

Rude customer service. I went in looking for snow blowers and other buts and ends. The customer service reps didn't acknowledge me or my wife once. Even during check out the clerk only told me the total and scowled at me. This Ace was far from a friendly place and had a limited selection which makes it an easy lass for hardware needs.

Todd Daniel
Oct 16, 2022

These folks know what customer service is all about. Great variety and so helpful. We are lucky to have a business like this in Tonasket.

Wendy West
Aug 19, 2022

They have almost everything paint hardware locks dishes like I said all kinds of things at least check it out decide for yourself have a great day and days thank you

Michealpoulson
Jul 12, 2022

It’s a good place to go when your in a bind And need something specific. Unfortunately there isn’t a lot of construction or repair advice like I’ve seen at other locations. But the staff is friendly and they try to help the best they can. I suppose my biggest bugaboo is the fact that I’ve been there got advice and ended up with the wrong part or item on a few occasions. If you know what your doing it’s a convenient place to avoid omak

Frank Moreau
May 18, 2022

Great little hardware store, good stock of just about everything you would expect to find in any hardware store anywhere.

Brian Morrow
Mar 2, 2022

Absolutely adore the mercantile of this shop! Friendly, helpful people. It makes shopping local WELL worth the couple extra pennies and more than saves on fuel heading to the big box stores. Great job!

Jeffrey Fox
Jan 26, 2022

Great variety of items for your home or property . A great staff to help you find what you need .

Dana A
Jan 21, 2022

These guys are always helpful. Great customer service. They are knowledgeable about the questions I can ask when I need help. I recommend them always.

Tania Sneeringer
Aug 22, 2021

They had their produce section upgraded. Looks so good. Always a pleasant experience going there. Everyone is super friendly too

Jerry Anderson
May 11, 2021

Always a great place to shop for home and garden supplies. Usually very fast service. This day it took me a little longer to find an employee that wasn't helping another customer. Not a bad thing and I didn't mind the short wait.

Jacob Kenner
Feb 25, 2021

Friendly, helpful, knowledgeable staff and a good variety of products. Specifically, every irrigation plumbing fitting you need to make things work.

Kelley Hawkins
Jan 16, 2021

So nice! Eager to help. Always find what I need for around the home fix it chores. Some craft and office supplies. Paint and lawn are there too. All covid safety measures well posted. Employees Always wear masks.

Roger Norman
Aug 7, 2020

Lee Franks is a great resource to have in our town.
Friendly, helpful, great selection.
Hardware, sporting goods, specialty appliances, pharmacy, farm supplies and rentals.

Aaron Goodman
Mar 8, 2020

The staff is helpful, knowledgeable, ready and willing to help, not just to sell you merchandise. I'm always surprised how competitive they are on soome merchandise.

Charles Canaan
Dec 23, 2017

This has a lot of variety like hardware, paint, gardening, canning, toys, automotive, etc.

Also, watch out for coupon fine print. The one attached basically says you can't use it on over half the things someone would want to buy with this 20% off coupon.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 324 S Whitcomb Ave, Tonasket, WA 98855
  • Industrial Roofing
  • Financing Available
  • Licensed & Insured
  • Slate Roof
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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