Lebanon Distributing Co Inc

Helpful and knowledgeable. Have questions? They are happy to help you. The employees work as a team to do the best for the customer. You don't see that often. They have a lot of everything! Perfect for building or for smaller projects. We received the same great service the first time we walked in and just looked around and asked about a couple small items as we do now that we have started a big project...highly recommend!

I love this place. I love the confidence amongst the employees! Seriously impressive how quick, concise and precise these people are. I walk in and ask a question, they know the answer. If the question pertains to something they have, they can tell you EXACTLY where it is. Unmatched customer service compared to these big box stores.. I look forward to the next time I have to go here. I also cannot go without saying that everyone in this place seems happy! That right there is ALSO UNMATCHED customer service. lol
enjoy your visit, cause I sure do. Thanks Guys & Gals!

Really nice selection, best drain / covert pipe prices in town. Very friendly staff, way more knowledgeable than any big box store.

These people are the best got all the help i needed! And the stuff as well! The guy i didnt get his name properly but i think was crid! But he was amazing and patient!

Purchased a weed eater and line did not feed correctly and the head messed up immediately. Took it in mechanic was nice and very helpful but was going to have to order parts so he talked to the very nice owner and he met with us and had the mechanic take parts from a new one to replace mine. Customer service goes a long way with me they cared they stood behind there product and fixed my issue and got me on my way quickly.

Good little place can buy nails and screw by the pound which is nice when you just need 4 and don't want to buy a whole box

Culvert delivered as promised on time and where it needed to go
Decided to get another Culvert. Simple call spoke with Amy. It was delivered with a smile next morning. Thanks Danny for the hat

Shopping here is a pleasure. The staff is well trained and knowledgeable. If someone doesn’t know they will find someone who does. I asked about a Stihl brush cutter and was referred to the in house tech who set me straight on what I needed. In fact he undersold and provided me with the equipment I needed. Service what they sell. Stay away from the box stores and shop here for all your projects.

Nice place and a great full selection of Stihl products. Wish they were open past 5 during the week and had some Saturday hours as anybody that works dayshift during the week cannot spend their money here. Ownership needs to think about people like me that would buy from them if open a little later and had Saturday hours to shop. I got off early and walked through there as I was in the area. First time I was able to go there and have lived here close by for 4 years now.

Not very helpful getting all the material I needed. I had to keep talking to different people because apparently, if it’s not your job you don’t do it.
I bought almost $4000 worth of material and when it was loaded , not much care was used. A heavy load of 6x6 post was on top and even though it was secured with two tied downs it shifted during the 1st turn from the store. Needless to say I had to reload by hand what they had loaded by forklift plus the lumber slid into the tailgate of my new truck and made four dents.
I went back to let them know what happened, there were no offers to rep my truck or even replace damaged material I had just bought.
Very disappointed.

Customer service is 10 stars Amy is awesome to deal with everyone there takes care of the customer very pleasant experience

Great, friendly service with excellent product availability. Was able to purchase quality lumber, steel, gates and farm equipment for less than at the big box stores.

Purchased a Stihl chainsaw; was provided a full orientation and helpful tips/tricks. LDC is fantastic and will be my go-to going forward.

SHOP LOCAL! After Spending an hour trying to even talk to somebody at Lowes, I decided to call LDC to see if they could get my concrete. They answered in just a few rings, and got me what I needed and could deliver it by this weekend. Definitely better than Lowes or HD and I'll do my best to continue to support our local businesses.

Absolutely great customer service, and selection. They helped selecting the right tools for a job and helping with returns of things that didn't work out. I highly recommend them for thier friendliness and helpfulness.

Great staff, very helpful with finding stuff we need to take care of the ranch. Great selection of tools, hardware and lumber. I never leave not having what I needed to get the job done.

Just bought a 350 Stihl Backpack Blower. They should me how to operate the Blower and the staff is top notch. I have bought several Stihl products from them Weed Eater, Hedge Trimmers, Chainsaw and now a Leaf Blower. I do recommend seeing these great people. Probably next year I will purchase a Stihl Pressure Washer and I will go nowhere but here to buy it.

Guy on phone knew what I needed for my Stihl.
I get there and was taken care of. I’ll be back.

If you repairing, remodeling or working on anything go to them first. To hell with lo. & hd first who ever you talk to will not know what it is and then they will not have it.

Great service dept. After they had the problem fixed with my sthil weed eater......the repaired it again while I waited.....problem fixed ....and it runs like it is brand new....

I took a pole saw in for carburetor repair/replace which was ACCOMPLISHED but, after I paid for the service and, was placing the saw in the truck, it came apart with springs and cups flying everywhere..... The small engine repair PERSON had not tightened up the nuts and bolts when he/she reassembled the tool. The counter people said it was no big deal, that they would put it back together for the "LABOR COSTS!" I Stated the obvious that the saw had not been assembled properly and, it was THEIR responsibility. The retort was "how do we know you did not do it on purpose.....!!" REALLY??/!! The drive shaft had snapped and the part would have to be ordered from Germany.... Needless to say, I have conducted business with Lebanon Distributing for 40 years. Richard sold the business and these new owners are rude, negligent, indignant and, they have seen the last of my trade, FOREVER..... Is there a way to post a tenth of a star...... For the record, I brought the situation to the IMMEDIATE ATTENTION of the Counter Staff.....as stated!! An ACE Hardware store ordered the drive shaft (a month to get the part) and reassembled the saw for me..... Elder's Ace related the story to Stihl and, Stihl sent the part at NO Cost to them/me and, Elder's had it back together in 20 minutes..... Elder's matched Stihl's Customer Service..... I was shocked and, NOW a devoted customer.... The saw took care of Spring trimming at the farms and, the house....., works like a champ!!