- 640 Adams St SE, Hutchinson, MN 55350
- Residential Roofing
- 24/7 Emergency Repairs
- Warranties Offered
- Metal Roof
- Slate Roof
About the Business
What people say about “Larson Builders”?
Customer feedback regarding Larson Builders is mixed, with a notable divide between positive and negative experiences. While many customers praise the quality of workmanship and professionalism exhibited by the team, others express frustration over poor communication and lack of follow-through on issues after project completion. Several reviews highlight excellent customer service and timely responses during the initial stages, but once payment was made, some clients reported being unable to reach the company regarding concerns. This inconsistency in communication has significantly impacted the overall perception of the company's reliability.
What Users Like The Most
- The gentlemen that did the work were very qualified, very courteous, very friendly and helpful.
- Throughout the build of our new home, the staff put in extra time to ensure we were satisfied with the service.
- Larson Builders is very professional, completed work in a timely manner with good quality.
- Their crew was very professional, courteous, and tidy.
- They have demonstrated time and again their professionalism, excellent communication skills, and beautiful workmanship.
What Users Like The Least
- Very poor communication throughout the project and very poor professionalism and care for the customers' concerns.
- We have been trying to contact them for 2 months, and they have ghosted us.
- I tried calling, I tried emailing, I left messages even tried to make an appointment.
- After two months, I was told that what I wanted could not be done.
Recommended Reviews
We hired Larson to do some construction on our house. At the time they had very good reviews and were very prompt with communication and getting my project quoted. Once we decided to move forward with them the communication went down hill quickly but we still stuck with them and gave them a chance. They were supposed to get to our project over the winter(indoor job) but finally got to it in the spring after I had to reach out for scheduling many times. Very poor communication throughout the project and very poor professionalism and care for the customers concerns throughout the project. In the end the job is complete but will never hire again.
We had Larson Builders construct a 3 season porch. They built a good sturdy structure. After making the last payment, we have noticed a few issues. We have been trying to contact them for 2 months, and they have ghosted us. They cut the attic vent too wide, which we verified with the manufacturer, and had snow coming in through the vent. One of the windows was not measured correctly and has a wide gap on each side, and the windows were not sealed with silicone. The shingles they installed are not the correct color, and the correct ones are available. They are not standing behind their work. We will update a review in 30 days to see if they respond
We completed phase 1 of our window replacement. Into phase 2 to complete front door, garage entry door, rec room downstairs storm and entry door. All went well and look beautiful.
Bruce,Jason and Benji very knowledgeable and professional. Looking forward to finishing our windows when they arrive in late October, early November. Thanks to owner Doug Kephart and Danille Perze project / business manager. Highly recommend.
- 640 Adams St SE, Hutchinson, MN 55350
- Residential Roofing
- 24/7 Emergency Repairs
- Warranties Offered
- Metal Roof
- Slate Roof