Hutchinson Ace Hardware
- 105 Washington Ave E, Hutchinson, MN 55350
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated
About the Business
What people say about “Hutchinson Ace Hardware”?
Overall, customer sentiment toward Hutchinson Ace Hardware is overwhelmingly positive, with numerous reviews praising the exceptional customer service and the helpfulness of the staff. Many customers highlight the quick and efficient service, noting that employees are knowledgeable and go out of their way to assist. However, one negative review regarding a restocking fee and unsatisfactory exchange policy raises concerns about the handling of returns. This mixed feedback suggests that while the in-store experience is generally excellent, there may be areas for improvement in customer policy regarding exchanges and returns.
What Users Like The Most
- Ace is a fantastic place to shop for any hardware needs! All the employees are always super kind and helpful.
- Superior service. I had 4 sets of keys made. It took them a total of five minutes to get them done.
- Friendly and super helpful staff! They had everything I needed at reasonable prices.
- Employees at the Hutchinson Ace Hardware were kind enough to stick around a little after closing so I could purchase the part!
- Always top Notch service. Very helpful and friendly staff.
What Users Like The Least
- I was told I would pay a restocking fee. 'If you buy a car and drive it for two years, you're going to lose money'... those words were unhelpful.
- I will never shop at Hutchinson Ace hardware again.
Recommended Reviews
Ace is a fantastic place to shop for any hardware needs! All the employees are always super kind and helpful. Very knowledgeable as well!!
After breaking my trusty, electric Toro... I purchased a brand new Stihl leaf blower from Hutchinson Ace hardware 2 weeks ago and when I called to inform them it isn't big enough, I'd like to exchange it and spend another $250, I was told I would pay a restocking fee. "If you buy a car and drive it for two years, you're going to lose money"... Were his exact words. Well, this is a $300 leaf blower, not a $45,000 car and it's been 2 weeks, not two years. Maybe we shouldn't compare a tomahawk steak to oranges. I will never shop at Hutchinson Ace hardware again.
Superior service. I had 4 sets of keys made. It took them a total of five minutes to get them done. Hutchinson Ace Hardware is truly a hidden gem.
137 locals recently requested a quote
- 105 Washington Ave E, Hutchinson, MN 55350
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated
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