Kustom Disaster Restoration - Moxee, WA

Alex is a great person to deal with. He is informative in every step of the process. We appreciated that. Alex, Oscar and Fernando got to work right away and got the job done. I can’t say enough nice things about the three of them.

I cant thank this company enough, during inspection my clients found mold in a home they were buying, Kustom came in and thoroghly checked and quoted on what they found. The owners of the home hired a different company that they thought was reputable (as did I based on their years in the industry, etc) but the quote was significantly lower. This however made me question why and we had the inspector come out after the other company was done. Unfortunately the inspector had to come back multiple times because the work by the other company hadn't been completed and eventually he had to meet with them to show the other company what they missed and it was a significant amount. The other companies lower bid turned into much, much more in costs for both the buyers and thecsellers and delayed the sale of the home. We are so incredibly thankful that we know we can continue to trust Kustom to take the time to properly bid a job they can walk away knowing was complete. Trust and then verify when it comes to home repairs. I would recommend Kustom over and over based on prior clients experience and this experience as well.

Kustom Had a team come out the same day I called regarding water damage in my basement. The professionals advised that there was no water damage to my wall. They gave me professional advice and regards to prevent any mold on the wood studs. They could’ve had told me that there was a potential mold and charge me for spraying the area with the protective coating to prevent it. Instead, what they did was applied that protective coding and also cleaned up some mold they found in my bedroom. Thank you Kustom Yakima WA Team!

I had water damage at my house back in June 23rd Kustom was quick and send the team to complete the dry out portion Alex and Alexis did a great job.
However after dry out they dropped the ball and had a horrible experience with the rest of the team from Kustom us restoration. Their communication was horrible and they never made it to complete repairs. Do not recommend this company.

I have rental property that experienced some significant water damage. This company was responsive and made time to provide an estimate within 12 hours of my call. Upon completion of the mitigation process, my tenant who lives in the unit being repaired said that MIT techs Alex and Alexis were “polite, courteous, and professional and they cleaned up every speck of their mess too!” I can appreciate that kind of service. I will both utilize the services of and highly recommend this company going forward.

Evelyn and her team did a amazing job!!! Im very happy with their service overall the way they work as a team is amazing!! I havent seen a team work as good as they have!! Thank you guys for paying attention to every little detail and meeting my expectations, answering all my questions. Overall a excellent team! I will defenitely be a returning customer if i ever run into any problems again thank you!!!

Overall a wonderful experience! Alex was very patient with all my questions, knowledgeable in his answers, and efficient in taking care of the issues. I would recommend them over and over again!

Alex took a very stressful situation and made it okay. He explained the process to me and had everything lined up within an hour of being here.

Alex, Fernando and Alexis were very helpful throughout the process and answered all my questions. Being this is my first time dealing with my home repairs and homeowners insurance I had alot of questions. I highly recommend keeping them on your team.

Alex came out to our house and did a thorough inspection. He was honest and polite, he did an excellent job and I highly recommend the company.

I had an emergency call to tarp up the roof from the recent wind storm and they came out right away and were very professional. Thank you to Fernando, Alex, and Alexus for doing a great job. (Sorry if I spelled your names wrong)

Fernando and Alex were extremely professional in the 1st stages of restoration They were very organized, on time and cleaned up after working. Would highly recommend.

Yakima county Moxee branch Fernando and Alex helped get our main bathroom cleared out of a bursted pipe that caused mold and they were very informative on what the plan was to repair everything as well. They were very respectful and if we had questions they had no problem with finding the answers for us.

Super quick and responsive. They came in and got to work immediately. They were very thorough with explaining what was happening and what to expect moving forward.

Very nice people. From Marcos who started it all. Johnny, who tore out all the bad stuff. Jesse who got the job done. These guys made me feel like a friend.

Alex was very pleasant to work with. He was polite and professional. I would definitely recommend your company to others because of my experience.

Alex was absolutely awesome, explain the process throughly to me and went above and beyond in the mitigation process. Highly recommend!!!

Kustom Restoration was great with taking care of the flood damage in my restaurant. Everyone involved was friendly and knowledgeable. The did good solid work in a reasonable time frame. They were there in every step along the way to help and answer questions. I would strongly recommend them.

The staff at Kustom US Restoration are top notch. They provide excellent service and these guys are the best at what they do. Can’t recommend them enough.

I had an amazing experience with Kustom Restoration! They did an outstanding job and their expertise was truly impressive. I highly recommend their services!

Great service, amazing price, quick response and professional staff. I will be referring these guys to others who also need it.

These guys go out of their way to make sure your experience is a good one. They are very friendly, easy to work with, and truly care. I would definitely refer the business, but especially the people.

It was a smooth transition coming here, and a very easy going process, thank you much I will eternally b grateful.

Kustom US is super responsive and punctual. Very efficient in the work that they do and very great at communicating throughout the process. Would highly recommend.

One of there workers Joseph was very professional and they all were very nice. Work was done on time and really helped me out.

We have used them on multiple occasions for different reasons. They are on time and available when you have questions. They did great work. I would recommend them.

Best part about this company is that they are available at any time, very reliable.

Miguel is very kind and friendly.