- 121 N Plains Industrial Rd # M, Wallingford, CT 06492
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated
About the Business
What people say about “Kramer Restoration”?
Customer reviews indicate a strong positive sentiment towards Kramer Restoration, highlighting their efficiency, responsiveness, and professionalism in handling various restoration projects. Many customers praised the company's quick response times, particularly in emergency situations, and noted the effective communication throughout the process. However, there are serious concerns raised by a couple of reviews regarding the company's reliability and follow-through on larger jobs, which may point to inconsistencies in service delivery. Overall, while most experiences are overwhelmingly positive, the significant negative feedback suggests potential areas for improvement in project management and customer satisfaction.
What Users Like The Most
- Kramer Restoration did a phenomenal job with our roof replacement after the hail storm.
- They are knowledgeable, thoughtful, and considerate.
- Kramer began work the day I called and finished the serious water mitigation in short order.
- Extremely responsive, on the phone with Gary at 8:30 last night and the crew was there at 8:30 this morning.
- Gary took complete control of the situation for us; he made one of the worst times in our lives so easy and less stressful.
What Users Like The Least
- This company does not stand behind their work. Avoid at all costs.
- Took more than 2 weeks to demo 700 sqft of flooring and flood cut some walls.
- They over promised and under delivered. Don’t call.
Recommended Reviews
Kramer Restoration did a phenomenal job with our roof replacement after the hail storm. Gary is very knowledgeable and made the insurance process a breeze. I highly recommend this company!
We are a small housing company and we use Kramer Restoration for our old historic buildings for more than 15 years. They are knowledgeable, thoughtful, and considerate. Everyone that works for them is polite, professional, and they clean up afterwards, the jobs are done on time and within budget. When there is an emergency they respond in a timely manner.
This company does not stand behind their work. Avoid at all costs unless you get in writing exactly what work will be done, the products they will use (they tried to install left over insulation from another job that had different R- Values), a written warranty and a copy of their insurance policy for future concerns . Be prepared to take them to Small Claims Court when they refuse to answer your calls. Very disappointed.....Gary Sr. shook my hand 4 months ago and said he "would stand behind the work they did (incorrectly) in the attic and make it right". Mold is no joking matter. I've been calling ever since....... no response. Very unethical company. Talk about taking the money and run !
- 121 N Plains Industrial Rd # M, Wallingford, CT 06492
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated