- 29 Northridge Dr, North Windham, CT 06256
- Commercial Roofing
- Industrial Roofing
- Warranties Offered
- Slate Roof
- Green Roof
About the Business
What people say about “Klaus Roofing Systems”?
Customer reviews for Klaus Roofing reflect a generally positive sentiment, highlighting the efficiency, professionalism, and attention to detail of the service. Many customers reported a seamless experience from the initial estimate through to the completion of the roofing work. However, some negative feedback mentioned significant delays and issues with customer communication, particularly regarding project timelines and warranty concerns. While most reviews commend the quality of work and customer care, these serious complaints indicate a need for improvement in certain operational areas.
What Users Like The Most
- Diego and his team were absolutely fantastic, timely, organized, and incredibly efficient.
- Their professionalism and attention to detail made the entire process seamless.
- The crew had great communication during the project, and the roof looks amazing!
- Diego and his crew did a marvelous job. They worked well as a team.
- They followed up to check on our satisfaction with the job.
What Users Like The Least
- I had to keep calling to get a start date finally they started in August of 2023 it took them over 3 months to do.
- In January of 2024 my roof was leaking... I kept getting a run around.
- The roofing division has closed and the warranty is now void.
- Neither Quality 1st nor Klaus Roofing Systems wants to assist with issue.
- I never had the same crew on the job... some were just training.
Recommended Reviews
Chris A was amazing. We were able to have him give us an estimate. He did this quickly and even washed our sky light while he was on the roof. As a senior this was a blessing. He gave us quotes, discounts for being seniors. He was so personable. I HIGHLY recommend using Klaus Roofing you will not be disappointed.
Diego and his team were absolutely fantastic—timely, organized, and incredibly efficient. Their professionalism and attention to detail made the entire process seamless. I’ll be recommending them to everyone I know!
I live in Western New York I signed up with this company in West Seneca NY for a new metal roof and the sales person Nicholas told my roof would start in June of 2023 and take 2 weeks to finish which it didnt I had to keep calling to get a start date finally they started in August of 2023 it took them over 3 months to do. I never had the same crew on the job some were just training and afraid of heights others brought their kids on the job. In January of 2024 my roof was leaking I called and called and kept getting a run around and said that they would fix the leaking the around July of 2024 they called and said that they are no longer in Business now a year later I still have a leaky roof witha 50 warranty Now I see that they opened a new location with the sale sales and executive people in Grand Island New York do not hired this company you will be very disappointed with service and their work
- 29 Northridge Dr, North Windham, CT 06256
- Commercial Roofing
- Industrial Roofing
- Warranties Offered
- Slate Roof
- Green Roof