UPDATE: Kingdom Contractors LLC reached out to me immediately after my original review.
Devin and his dad came over and took care of my concerns. We also had a chance to talk. They were professional, concerned about rectifying the situation, and did a good job. I'm satisfied with the services now. Thank you!
I chose Kingdom Contractors LLC for the exterior painting of my house out of other competitors because I wanted to support a family business, despite having reservations about them being pricier than others.
Devin came into my home, said exactly what a customer would like to hear by being reassuring. I was excited about the services and hoping for good quality work. I paid them 50% of the payment upfront since they require that before any work is started.
First day of the work, Devin came in with his crew, told them what to do in regards to wood work, and left after about half an hour.
The second day, the actual painting started. I was so glad that l was home during this time (though Devin advised l didn't have to be home) because they almost painted my house the wrong color. So, they had to go and get the right paint color. Again, I only saw Devin for about half an hour that day. So, I had to go around and make sure the crew understood what the plans were since they appeared to be miscommunication between them and Devin.
Third day, Devin arrived by himself to check the work. I was a little surprised he didn't come with a painter because he told me he always does a final walk around with a painter, just in case.
I pointed out how l was dissatisfied with the wood work done on my back door and some of the painting. He took a pic and promised that they would be back in a week to fix the issues.
That same day, Devin took the remainder of the 50% of the money due and asked if l will be willing to give them a 5 STAR rating. I declined and said I would consider it after they returned in a week to fix the issues. That was 6 weeks ago.
As l write this now, I still have not heard from Kingdom Contractors LLC again.
They never came back to fix that work again. I am very disappointed.