Logo of Kidd's Insurance Services LLC

Kidd's Insurance Services LLC

  • 1360 American Way Ct, Bedford, VA 24523
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Kidd's Insurance Services LLC, located in Bedford, Virginia, we specialize in providing comprehensive insurance solutions tailored to meet the diverse needs of our clients. Our expertise spans various areas, including roof replacement, roof coating, roof leak repair, and roof water damage repair. We pride ourselves on our ability to handle both residential and commercial projects, ensuring that every job is approached with the same level of professionalism and dedication. Our organization is built on a foundation of reliability and attention to detail.

We understand that navigating insurance can be complex, which is why our well-coordinated team is committed to guiding you through every step of the process. We focus on delivering durable, high-quality results that provide long-term value, allowing you to have peace of mind knowing you are well-protected.

What people say about “Kidd's Insurance Services LLC”?

The majority of customer reviews reflect a highly positive sentiment towards Kidd's Insurance, particularly highlighting the exceptional service provided by Gina and her team. Customers appreciate the responsiveness, professionalism, and personal attention received in handling their insurance needs. Communication is often noted as a strong point, with many reviewers expressing satisfaction with prompt responses and effective follow-ups. While there is one significant negative review addressing poor communication regarding an escrow bill, the overall feedback emphasizes trust and reliability in the company's services.

What Users Like The Most

  • Gina goes out of her way to help you with all your insurance needs.
  • Kidd's Insurance is very responsive for me.
  • Gina strives to get you the best coverage that you need, at a fair price.
  • The associates were very attentive in ensuring that my car after an accident was fully restored.
  • I have so much trust in the ability to provide the best of our insurance needs through Kidd's Insurance.

What Users Like The Least

  • Kidd's insurance services never forwarded my escrow bill to the escrow holding bank after several conversations.
  • I ended up losing coverage due to poor communication.
  • The agent was unable to keep a promise that would save me several hundred dollars.

Recommended Reviews

Overall Company Rating
Excellent 4.7
Out of 22 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Wayne Di Rosario
Apr 30, 2025

Gina is outstanding and helping her clients. I’ve been with her for several years and I give her great reviews. She will go out of her way to help you with all your insurance needs. have my Auto, home and personal liability insurance with Gina. And Eric has the best rates that I have found in the insurance Market.

Mary Ann Ryan
Apr 30, 2025

Excellent insurance company. I have been with about for about three years. I’m very satisfied with the cost and service Highly recommend

Dr. Rodger Reiswig
Apr 29, 2025

We all need insurance; the difference comes not just with cost but knowing you have someone there when you need them. Kidd's Insurance is very responsive for me. I have changed a few vehicles, added and deleted vehicles, etc. Each time Gina has contacted me with what I needed very quickly. I highly recommend Kidd's Insurance.

D Hardy G
Feb 13, 2025

Gina is great. Works hard to get her clients the best coverage at a fair price. She is not in the business of providing cut rate coverage. She understands the importance of providing the right coverage that offers the benefits that fit the individual’s needs.

L
Feb 21, 2024

I had a blow out, scared the heck out of me I called my roadside assistant with kidd insurance and help was there no longer than 30 mnts, the male assistant was nice considerate and very helpful had me back on the road in no time. Thanks Kidd insurance

Jake Johnson
Feb 8, 2024

Eric insurance has been extremely responsive to my needs. The associates were very attentive in ensuring that my car after an accident was fully restored.

Saw Lwin (Brian)
Feb 8, 2024

Gina was incredible, i recommend Kidd Insurance to everyone. Gina was on top of everything and to be honest this company is Top of my list . Gina you’re the best thank you for everything .

-Saw

Gary Pritt
Feb 7, 2024

Gina and the staff at Erie have been amazing! They are always fast to respond and work hard to maintain and review my policies to ensure that I have the best coverage with the best premium. I could not recommend them more strongly. Thanks Gina for the amazing service!

Keith Watson
Feb 2, 2024

Dealing with Gina is always a pleasure. She strives to get you the best coverage that you need, at a fair price. She is informative and not pushy; just trying to make a sale. Would highly recommend her.

Sylvia Muncy
Sep 20, 2023

Gina Kidd always helps in anyway she can. She will return our calls promptly. I have referred my whole family to her because I have so much trust in the ability to provide the best of our insurance needs through Kidds Insurance

Brad Brooks
Aug 25, 2023

Kidds insurance services never forwarded my escrow bill to the escrow holding bank after serveral conversations/ contracts where bank routing and account numbers and the banks contract address were exchanged. After making several attempts to assure communication between the escrow holder and kidd insurance services I still ended up losing coverage due to poor communication. The bank states they were never forwarded a bill from her company. At the same time frame Gina was assuring me its OK it takes time somtimes for the bank to process the payment and i just need to be patient, and then at one point 3 days befoee cancelation stated I needed to call and ok it with the bank which I did again as time was closing in. In retrospec her company never even sent the bill to the bank which the banks says they cannot send escrow payment without a bill. Now I'm stuck without coverage due to a claim during this fiasco. Poor communication I'd shop elsewhere.

Vicky Jones
Aug 16, 2023

Everything went great. She was friendly and very helpful. Also saved me a lot of money. So glad I switched.

Stephanie Felts
Aug 2, 2023

Gina is so sweet and helpful. I would recommend her to anyone but they won’t hesitate to not renew your policy for a mistake!!

Janet Morin
Feb 8, 2023

Always curious, always answers or return calls. I've been with alot of other insurance providers and not one of them compares to this agency for price, and all the way around.

Carol Van Evera
Feb 7, 2023

The Kidd Insurance Company is excellent in tailoring the coverage to the specific needs of the insured and in being wonderful to work with!

Carl E. Wallin
Jan 31, 2023

I am very pleased with the service and follow up from Kidd's insurance. ERIE Insurance who they represent did a wonderful job getting my roof fix. The preferred contractor Erie recommended was great to work with and I would recommend him to anyone who needs roof issues resolved.

Lila Patterson
Nov 17, 2022

Gina is very professional when doing busy but she also sticks with her small town raising and remains very friendly and kind to her customers. She goes the extra mile to find them the best coverage for the best rate.

Bob Leonard
Jul 5, 2022

The agent made a promise in order to get my business that would save me several hundred dollars. However after about five months when the promise was due the agent was unable to keep that promise and I didn’t get the several hundred dollar saving I was expecting.
I doubt that this is a common practice at this agency but it should not have happened.

Martin Taliferro
Jun 27, 2022

I am very satisfied with the insurance policies I have with Kidd's Insurance Services. I am pleased to be a policy holder, I have been kept informed of all the changes on my insurance. The Agent is very professional.

Rich Harris
Jun 22, 2022

Gina is fabulous. Always on top of things. She understands my insurance needs and has saved me money on most policies.

J. Michael Everett
Jun 16, 2022

I received my annual bill for both my auto and my house duly sent before my current expiration dates. They were easy to understand I sent payment and all is well.

cheeno dean
May 29, 2022

My experience with Kidds insurance has been very good they worked with me with any issues I have had or tried to accommodate me in a timely manner and I will continue using them for as long as I have a car Thanks Gina

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  • 1360 American Way Ct, Bedford, VA 24523
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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