Kia's Air Conditioning / stop by #1

We have a AC unit that went our in our club house of our RV Park. We called Kia's Air Conditioning over the weekend and they were able to come out first thing Monday morning . They were here before 7:00 am on Monday morning . They had the old AC unit uninstalled and once the Crane came they had the new one up with in a half an hour and running . Highly recommend Kia's Air conditioning . Thanks Kia and your team for the great work .

This is a little long so forgive me, but I did want to warn people. We used this company last year and it was great! Diego came by and fixed our heater with no issues. This year when our AC went out we naturally called them because we were expecting amazing service, boy were we wrong. Two techs came and stated our motor fan is broken and we needed a new one, ok if it’s broken and it needs fixing fine. They installed a new one. After charging us $730 they left. That evening I noticed it was freezing in our house and the temp was set at 75 but the temperature was at 69 degrees in the house it was not shutting off. My husband checked the roof and said the wiring was a mess! We called them back the next day and let them know we had to turn the AC off manually at the breaker or we would have froze they came back and stated they would fix the issue. After an hour they came down and asked if we had an older thermostat because they didn’t understand the newer thermostat technology. This is a thermostat that was sent to us by APS to save energy. We explained we would like to keep our thermostat as is given we’d had no issues in the past. The techs said they needed to leave and go talk to their boss.. THEY NEVER CAME BACK!!! I called multiple times as did my husband. A WEEK went by and I finally got ahold of the front office. She told me they were told the job was done. My husband and I were still turning the AC on and off at the breaker! When the tech called me he informed me Kia said our thermostat(that we used all last year) isn’t compatible with our AC unit and we needed to purchase a new one from them so they could fix the issue! The boss would not call me directly and still hasn’t continuing to have the new guy who’d been there 2 days relay the msg. He assured me I needed a new thermostat because he has 40+ years of experience. Well we called another company they came out fixed the mess of a wiring job that had been done in less than 15mins and now my “non compatible” thermostat works just fine. KEEP AWAY!

Horrible experience.. my bedroom, dressing room and bathroom horrible hot spots.. they said turn thermostat up or down when using these areas!!! Finally they suggested I have another hvac look at it.. new company said it was disaster about to happen and leaking through ceilings.. took advantage of female senior citizen..

A year ago our A/C failed on a Saturday morning. Kia installed a new unit on Sunday great work! After a year of service no issues until the pass rain storm it caused the drop line outside of the unit come off. We called for over 2 months with no service and felt we were being ignored. We finally reached the secretary and with in a few minutes Diego came and repaired did excellent job.

condenser fan motor went out. went up on roof and troubleshooted the problem. called to have kia fix unit while i was at ace working. i get a text that compressor has a leak that house is cooling and if it does it again to call. they lied cuz they want me to get a new unit now instead of replacing the motor. no morals, they would rather see you suffer and make you spend 7 grand.

Called them the night the air conditioner was not working correctly following mourning out to look at it they told me what was wrong with it and came back out to fix the problem thanks kia's air conditioning

Kia AC is great. I have used them twice now and the service is excellent. Service techs are knowledge and very easy to work with. I have an older system from 2002 and they have kept it going.

I contacted them because my heater stopped working. It was after hours and within a minute they called me back and dispatched their tech Diego. Diego was excellent! He was on time and was able to quickly diagnose and resolve the issue! I highly recommend Kia’s services.

They came out this morning and fixed replaced our compressor, Ben was very helpful! Definitely recommend if you want quality customer service.

Diego and Mauricio did great and got my heat going

Mr. Kia came out this summer and installed my AC unit . Very recommended. Best price in town

I recently purchased the home, following the installation of New Heat pumps before my purchase. They quickly arrived on the scene to assist in getting the heating working. They were very prompt, professional and courteous. Although they do not have a website or Facebook, they are professional. Do not let the lack of cyber expose scare you.

I have used KIA A/C for over 30+ years and have always been treated very well. Great service people with fantastic attitudes. I especially want to thank Diego.

11/2021
I can always depend on Kia's! A/C out on a Sunday and they are here super quick. Customer service at the office and Diego and Mauricio were quick, helpful, and answered all of my questions. Call them if you want great local service that gets the job done! Thanks Kia.

UPDATE 3/16/2022
Kia saves the day again! I cannot say enough wonderful things about Kia's Air Conditioning and Heating Co.
Kia, Chantal, Diego, and Mauricio you are FANTASTIC! I had to replace my whole unit and Kia's was fairly priced, on the job the next day, and efficient in getting the unit on the house and up and running.
I love that you are local but that you also will go all over the valley to help people.
Great service, quality technicians, fair and honest company. Thank you, thank you, thank you!

We came home from vacation to our air conditioning running but not putting out cool air. It was late in the day when I called. They were here within the hour and had us up and running in 30 minutes. Great service!

The lady in the front office is amazing and helped with all my questions. Customer service was A1! Service was just as impressive from the tech.

Kia has service our Ac for 7 years, excellent service, we have been very pleased. This year our AC finally died, Kia right away told us he had a new one but we didn't have funds so he had a rebuild one, we took it. He worked with us, we got it in 2 payments. At 8am I let them know we would take it by 3pm Ac was installed. Very professional company. Thanks Kia.

Kia was at my house (Gilbert) in 1hr. Came out at 6am the next morning and replaced my whole system!!! All while SAVING ME $2800.00. Highly recommend this business they did a job and cleaned everything up very nicely when they were done.

Air conditioner stopped working, called early in the morning and they showed up within 1/2 an hour of my call - fixed the air conditioner - house cooled down. VERY happy with Kia's.

Staying with a friend close by through virus time. I've been visiting this shop almost daily and have bought out their stock on a few items. They have everything you need and whole bunch of stuff you don't. I love this little store and I wish I had one closer to my actual home.

My air-conditioner started blowing warm air from time-to-time on the last day of Monsoon. I called Kia’s Air Conditioning and Heating to come over and evaluate the problem. They determined the problem, explained the problem to me and advised. They also pointed out to me the consequences if I would continue to operate the a-c without the repair, the consequences being an additional $5,000 or more. We agreed that I will have them back at the beginning of Spring.

you can get everything at this little store. they have clothes, tupperware, snacks, drinks, food, toys, and many other things such as a wide variety of adult drinks and they also carry little and big bongs for smokers, they also have cbd gummies and oil

Very professional. We were low on funds and Mr. Kia worked with us and built a custom affordable AC unit. Five Stars!

I have known the owners since was little. They gave been going strong for as long as I can remember. Amazing people great shop!!

Called at 6:30 a.m. expecting to hear hours on recording. Phone answered by very nice man. Said he'd be there in 30 minutes. Arrived at 6:58. Polite. Efficient. A/C repaired by 7:45. It's going to be 115° this weekend. Technician said any problems, call. Satisfied customer.

My air conditioning just refused to turn on when I came home from work one day and decided to give in to the air conditioner. When I put the Tstat on nothing happened. No fan no nothing. It stayed this way for 3 days sleeping in 95 Deg heat. The person that was supposed to come Monday flaked out (outside source not KIA). I called Kia's since they are close to Val Vista areas and were listed on google. My in laws were also familiar with the Kia family so I decided why not. I called at 2PM and I was told that they would try to squeeze me in by 5. They did! A very helpful knowledgeable man Chris came and did a smooth fast accurate trouble shoot on my ac unit. The voltage wasn't correct for one reason or the other. He recommended starting with changing my Tstat since my unit had no fuses and was just bizzare overall considering the Malfunction. Spot on with his analysis and this was all done in about 20 minutes. The price, Response time, honesty, experience and friendly service was TOP NOTCH! I could not be happier. Will recommend for all friends and family in the area.