- 188 King St, St Stephen, NB E3L 2E2, Canada
- Financing Available
- Locally Owned & Operated
- TPO Roof
- Asphalt Shingle Roof
- Hip Roof
About the Business
What people say about “Kent Building Supplies”?
Customer feedback reflects a mixed sentiment towards the store. While many customers appreciate the helpfulness and friendliness of the staff, as well as the store's range of products, there are significant complaints regarding delivery issues and customer service experiences. Several customers reported delays in receiving their orders and issues with product returns, which has led to frustration. Communication about order statuses appears to be a particular pain point, with some customers feeling misled about delivery timelines. Overall, while the in-store experience is often praised, the delivery and order management processes have left some customers dissatisfied.
What Users Like The Most
- Employees are extremely helpful. I went in to find a certain item listed on the website and the entire staffed spent 15 minutes looking for it until it was found.
- It is a great place to procure those hard to find home improvement materials.
- The staff is always friendly and helpful. The staff is usually always willing to joke around with you and have a good laugh.
- I was at the store to shop some home supplies with no idea of what to purchase and how to start. The team was very very helpful.
- Great customer service, always helpful with finding the needed Job lot quantities.
What Users Like The Least
- I being having a very hard time with this store... many excuses I being waiting for a month to receive one of my cabinets and many things happened.
Recommended Reviews
I being having a very hard time with this store, the one in saint Stephen , many excuses I being waiting for a month to receive one of my cabinets and many things happened, we received them broken and they make a mistake with the order and another one is they said they will deliver certain day and time and they didn’t, still waiting for my cabinets so I went to the store after many phone calls and I told them I want my money back and I don’t want the rest of the cabinets I already received, so they told me I’ll receive the rest of my order today and they lied to me again, to be honest I’m so upset and disappointed of the treatment and customer service
A good place serving the community Prices may be a little higher in most cases for what they have Depending on seasonal factors as well
Employees are extremely helpful. I went in to find a certain item listed on the website and the entire staffed spent 15 minutes looking for it until it was found. All very polite and pleasant. Highly recommend shopping here!
Company Locations
Head Office
Branch Offices
- 188 King St, St Stephen, NB E3L 2E2, Canada
- Financing Available
- Locally Owned & Operated
- TPO Roof
- Asphalt Shingle Roof
- Hip Roof