Logo of JS and R Roofing Company | Roofer | Siding | Gutters Contractor

JS and R Roofing Company | Roofer | Siding | Gutters Contractor

  • 21 Briar Hill Rd, Norwich, CT 06360
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Warranties Offered
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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Recommended Reviews

Overall Company Rating
Excellent 4.8
Out of 41 reviews
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Show first:
Katarina Duval
Jul 16, 2025

You want JS&R.

If you prioritize customer service, cost savings, and supporting local businesses – go with JS&R. The competition didn’t come close.

TLDR; Jarod with JS&R exceeded my expectations at every point during this process. Jarod was personable and professional, his team was respectful and quick, and the actual roofing day experience was excellent.

First step was meeting at our house to give us a free quote. He was personable, kind, and patient. Being the first roofer I met with, I had a lot of questions. Jarod walked me through all of it with exceptional thoughtfulness and respect. He, along with other roofers, left plenty of leave behind materials to refer to after the meeting.
Me, a new homeowner who has to call a parent with any roofing questions, mentioned I was talking to other roofers to test Jarod’s reaction. His response is what earned my trust and turned off my defensiveness in seconds. With a warm smile, he said he knows some of the other companies in the area, that they do great work, and that he would be happy to refer me to them if JS&R turned out not to be the right fit.
He took the extra time to built a rapport with me and immediately earned my trust after this meeting. (This is starkly different than my experience with Bob & Sons, who I recommend avoiding. You can go to my review on their page to read more. JP Carroll’s team was large and skilled, but Jarod is the only one who refused to speak poorly of other companies – even when I vented to him about Bob & Sons).
Because of the trust he earned, I was genuinely excited when he got back to me with a quote I could work with. I WANTED to choose Jarod. Meeting with more roofers and hearing their quotes only solidified my decision.
He was patient and flexible with us getting payment to him and scheduling a day (three days out!). Day of, he met us outside and explained how the day would go. Jarod provides three pieces of plywood, included, and charged a very reasonable price for the extra pieces. He also charged me very reasonably for extra facia – and his team cleared out the gutters for us! The crew moved our grill and other things away from harm during roofing, put everything back to its exact spot, and cleaned up thoroughly.

I don’t need to be “buddy buddy” with my roofer. But it’s a nice bonus. And I do need to trust them. Add that he gave me the lowest quote, and the work day was great, and he’s a military family, and he’s a smaller local company – and look no further. Stop your search (I mean, you do you, and do your research – but Jaord is THE choice). We will be asking JS&R to do our siding when the time comes.

A thousand thank yous to the JS&R Team!

amber spencer
Jun 26, 2025

Jarrod and his team are great. They help you get as much done as possible for a great price! I got a few prices before choosing who to hire to do my siding and this company won by a landslide. I wasn't planning on getting the garage covered yet because I dont have alot of money but this company made it possible. They are great people. And they started within a week and finished within a week. I cant say thank you enough to Jarrod and his team. I will be recommending this company to all my friends!

Tiffany Schramm
Apr 6, 2025

Jarrod and his crew were phenomenal! The house looks amazing. It was done very quickly and everything was clean. The material is also top notch! Very pleased! Highly recommend!

David Lewis
Feb 26, 2025

Jared and his team were excellent, thorough and reasonably proceed. Workmanship is solid, they were here on time and worked consistently until the job was done and done right. No hesitation to recommend him and his team

atviccia
Feb 5, 2025

Jarod was very responsive from the beginning and made the process easy. The price was very reasonable and his team did an awesome job. Highly recommend!

Melissa May
Dec 15, 2024

I recently hired JS &R for a roofing project, and I am extremely pleased with the results. From start to finish, their team was efficient, completing the job on time without compromising on quality. They were very cost-effective, offering a competitive price without sacrificing the craftsmanship. The crew was friendly and professional, no one wants to buy a new roof, especially in December!! But they made the entire experience pleasant and hassle free. I highly recommend themfor anyone in need of roofing services! Santa's landing strip is secured!

Colby Burns
Dec 9, 2024

We got a few quotes and JS&R had the best price. His team came in and got it done in a day in the middle of December. They were a well oiled machine that didn’t waste anytime. We are very happy with our experience.

Adam Lee
Nov 17, 2024

After our insurance company informed us they were dropping us if we didn’t replace our roof we were scrambling. Jarod was fast with his responses and was able to get the work done before our deadline. He sympathized with our situation and alleviated our stress. We can’t thank them enough. We have an older home so we were ready for hidden costs. He was very transparent with everything that they were doing and why. Nothing was added that wasn’t needed. The roof looks great.

Nan
Oct 21, 2024

JS&R Roofing & Siding did an excellent job replacing our roof and installing vinyl siding. Jarod was very informative, professional and personable. Antonio and his crew demonstrated precision craftsmanship, an impressive work ethic and an ability to come up with inventive solutions in addressing our home's obstacles. Extras were included at no extra cost. Clean up was thorough and much appreciated. JS&R has my highest recommendation.
Nancy M.
Lisbon, CT

Wendy Bly
Oct 14, 2024

We were pleased to contract our roof replacement with Jarod. He was patient and professional, taking the time to answer questions and explain products. He even gave us a list of addresses to see his work, and various roof colors, in order to help with our decision. His crew came in and got the job done in a day. It looks fantastic, and we are relieved to have a new roof to protect us! Jarod even worked with our insurance agent to document the roof replacement, which earned us a discount on our homeowner insurance!

Roger M
Oct 9, 2024

I recently had my roof replaced by JS&R Roofing & Siding, and I couldn't be more satisfied with the experience. Jarod, the owner, was incredibly nice, friendly, and knowledgeable throughout the process. His team was punctual, hardworking, and very thorough with their work. The whole process was seamless and professional. I highly recommend JS&R Roofing & Siding for anyone in need of quality roofing service. 5/5 Stars!!

Mike Brower
Aug 5, 2024

Jarod & his crew just did our homes roof (strip down 2 layers & replace + replacing 2 skylights. Done fast professionally with good materials at a fair price. Can't believe it was done in a day considering almost 90° temp and humidity GREAT JOB! GREAT CLEAN UP.

Michael W
Jun 12, 2024

Jarod and his crew were excellent to work with. The whole crew was prompt and completed the roof in one day. That included clean-up. They covered our deck and used a magnetic collector afterwards to make sure that there were no nails left over.

Great job!

Heather Harris
May 6, 2024

Extremely satisfied with a job well done! Not only did the owner call me back quickly when I put in for an estimate, he promptly came to the house and sent me the very reasonable quote within hours. He was more than just concerned with making money he took the time to explain the process to me, told me they would have the job done in a day, 3 days later the crew arrived, they were efficient, pleasant, and thoroughly cleaned up, making sure everything was done right! Would totally recommend JS&R to anyone looking to have their roof done!

Maureen McCall
Mar 11, 2024

We were very impressed with the service we received from JS and R Roofing when they installed our new roof. Once we agreed on what we wanted, the job was scheduled within the week and they completed the work in two days. The team worked long and hard on the first day to make sure the main roof of our three-story Victorian was buttoned up before the snow storm that came the next day. They protected our siding and windows and cleaned up after themselves, which isn't any easy task here on our windy hill. We recommend the JS and R team to anyone needing work done. We couldn't ask for a more pleasant experience having to deal with such a major expense. The price was right and the quality excellent. Thank you Jarrod.

Mary Osten
Nov 14, 2023

The crew at JS and R were very good. They got right to work, had the roof stripped in no time, took off the useless dishes, and also took down an unnecessary chimney. They started putting the new roof on just after noon and had it completed in just over a day. They also did a good job cleaning up everything. Thanks! and the roof looks great!!

Glenn Cheney
Jul 25, 2023

Jarod was very professional in his presentation and in arranging the new roof. As far as I can tell, the crew did a good job. They certainly worked hard. They forgot to put the leaf guards back on the gutters, but Jarod came back and finished the job. Highly recommended.

David Gromko
May 17, 2023

Exceptional customer service, work quality and punctuality.
Very professional oriented company, easy to work with.
Felt comfortable conducting business with owner, easy to talk to and well spoken. I would recommend this company to anyone.

Simply Living
Apr 12, 2023

I am pleased with my new roof. I hired Jarod and his crew to completely install a new roof. The crew was excellent and worked efficiently. The job was done in one day. I especially liked being provided a list of houses to look at so I could accurately select a shingle color for my house rather than pick from the tiny swatch, as well as the list of references.

Janice Ginsberg
Apr 2, 2023

They replaced our existing roof on our E. Lyme home. They arrrived when they said they would and completed the job in the time (2 days) that they promised. Jarod's crew was hardworking and did an excellent job overall including clean up -- no loose nails left behind for our dog to step on.

Pearl Rak
Mar 1, 2023

Great job done by Jarod and his crew! He was very professional and his presentation made it easy to pick out our new shingles. His Crew was excellent, happy and easy to work with. They were here by 7am and on the roof by 7:03am. It was organized like clock work. I would absolutely hire JS and R. Roofing again. Highly recommended for a job well done! They definitely went above and beyond!
Thank you- Paul Rak of Gales Ferry, CT 06335
Overall A+
Price A+
Quality A+
Responsiveness A+
Punctuality A+
Professionalism A+

Gina Guetti
Feb 2, 2023

We hired JS and R Roofing this past fall to replace our roof. The workers were not only professional but extremely friendly. Jarod was great and very easy to work with and contact. The quality of work is just excellent, and BONUS... the price beat any other quote we received! We read through a couple of negative reviews (looks like there's only two), and decided to go with what all of the positive reviews said and we are very happy that we did. We would highly recommend this company to anyone.

Gary Kusian
Feb 2, 2023

J.S. and R. did a great job for a fair price, the job was done in a timely manner and I highly recommend them to anyone looking to get their roof done.

L N
Dec 4, 2022

UPDATE: respond to Mr. Renfree response: Not looking for free anything, just want what I paid for, home is 1986-not 70's implied, I can prove everything & truth is not slander. I wanted you to come back & fix what your employees messed up. My stack didn't leak until after your employees did not re-install items properly. My bump-out roof is literally coming up because it was not installed properly. I wanted you to fix what your employees did improperly (which voided my warrantee/I have photos).You drilled a 3" bolt into the side of my house to keep my gutter from falling down because YOUR employees lost the parts that hold the gutter up along with your using tape, so you will not call me a liar. As the owner, you should want to fix what your employees did wrong, not blame the home owner. I'm not trying to hurt anyone, just stating facts. All I've asked was for you to make it right...you ignored several agencies which is why I took you to court, but I also let you know I did not want to take you to court. I lost because I did not have the failed inspection report, not because "I lied". You told me at Olde Tymes parking lot you would help me then changed your mind stating, "oh, you're the one who tried to sue me, I'm not getting on your roof, have a nice day". I'm from a generation where you do it right the first time, your ad states the same, & yet...you throw blame on me...in my opinion...Never use J.S. AND R. LLC! I'm not one to talk about stuff like this because I don't like conflict, but I've done EVERYTHING to get this contractor to make it right only to be ignored. Last ditch effort, I sent a certified letter with the copy of the failed inspection report from the city where I live and the timeline of work done to my property only to still be dismissed and ignored... EVEN WITH A FAILED INSPECTION REPORT! 4 years later & still fighting to get him to make it right. Contacting local news for help because no one else has. 1st mistake was trusting him and 2nd was hiring him. My warranty is void because they did not install roofing materials properly. He will say that he went to court and he won. He won because I did not have the failed inspection report at the time we had gone to court. I was extremely trusting, naive, and learned a painful lesson the hard way! All I've ever wanted was this contractor to come out and fix what the city requires him to fix per the failed inspection report, and I am still being ignored (as well as the city permit department who have not heard back from him either). This contractor pulled my roofing permit AFTER doing the job and the only reason why he pulled my permit three plus years after doing the job, was due to my filing for small claims court. I filed for court, had a court date, he filed a continuance, and then obtained the permit to do my roof, (which he had already done three plus years ago). I have all the documents to back up everything that I have said, including text messages. This contractor has blamed everybody from the contractors prior to his being hired to my son's messing with pipe (sons are over the age of 25) when it is just his employees poor workmanship. His employees, at the time, were very nice, but that's the only nice thing about this company. I rescinded my original review. Lastly, I can back up everything in this review. I love that this contractor is willing to talk to strangers about my failed roof installation on another review platform, however, he will not take the time to contact me and fix the problem his workers caused. I'm not sure how to post pictures on here, but if I find a way, I will post those pictures.

p.s. he also installed a 3" bolt into the side of my house to hold my gutter up because his employees lost parts to my gutters and he taped my gutter where the bracket goes. The gutter was installed at a slight pitch which is, per the report, causing water damage. I WILL RESCIND THIS REVIEW WHEN JS&R LLC COMES TO MY HOME AND CORRECTS ALL ITEMS ON THE CITY'S FAILED INSPECTION REPORT. Until then...buyer beware. *maybe now he will contact me?

Daryl Judish
Oct 22, 2021

JS&R did my house roof so I contacted him to do my Garage. The work was excellent but the owner has personal issues. When he came to get paid for completion I asked to show him a little issue just to get documented. He wouldn't even give me 5 minutes without interrupting me. He told me he has personal issues and I told him that I don't care about his issues and I wanted to discuss the roof. He refused to listen. He stated that I don't care if his daughter is in the hospital. I said I didn't care about his personal issues. Jarod got real angry and he and I had big words. I had to tell him to get the F--- out of here. His people do good work but he is no business man. He has mental issues.

Amy Ponce
Apr 5, 2021

Being a first-time home owner and knowing the roof needs to be done with a little daunting but after several quotes we decided to go with JS and R our roofing and it was the right decision .The crew got it done in one day . made our first renovation painless The pricing the quality professionalism I would highly recommend them!!

Denise Saccoccio
Oct 14, 2020

About four years ago, we had a new roof constructed, and we were so pleased with the work and service from JS & R Roofing that we called Jarod when my daughter's attic started to develop mold. The very next day, he arrived, evaluated the issue, and provided my daughter with a figure that was thousands of dollars less than the initial estimate she had been given. Not only did he replace the roof, but his team also replaced the mold-infected plywood. When they were done, the roof was flawless and there was no sign of mold. Without a doubt, we would recommend this business.

Luis Velazquez
Oct 14, 2020

I couldn't be more thrilled. My first home purchase and they left not only my roof but my yard spotless. This was a big deal since we have kids and 2 dogs.

On a side note, I saw a negative comment on here from a Mr. Nelson and I have to say this could not be farther from the truth. Jared's guys were professional, friendly and most importantly on time and ahead of scheudle.

Jared's guys not only provided a new roof, but they replaced two sills for almost nothing. Good as new!!

Christopher Griffin
Oct 14, 2020

I hired JS and R Roofing to replace my roof. I am very pleased with the result. The owner and his crew were professional, knowledgeable about roofing and respectful of my property. Jarod was patient and quick to respond to my many questions. The job was completed on time and on budget. My wallet is happy with their competitive pricing and I am even happier with my updated quality roof.

Carmen Santosha
Oct 7, 2020

Jarod and the installation crew were great. The roof was done in one day! I called a few days later with a couple first time homebuyer questions, and he took the time to answer my questions about ventilation, insulation and roofing in general. Thank you Jarod!

Rachael Baker
Aug 20, 2020

This review is overdue, but with the recent storms I wanted to share how well our new roof and skylights have held up! No damage at all. The Skylights and surrounding areas are nice and dry. They were leaking before we had it all redone by JS and R and it was always awful when it rained. The new roof and skylights were all done in 1 day, cleanup and all. Jarod was easy to work with and very responsive. He was great at explaining the process and products. Price was beyond fair. Would highly recommend.

Jordan Gray
Aug 1, 2020

We interviewed 5 other roofing companies and there was no doubt in our minds that J.S. & R. L.L.C. was the company to choose! Jarod's price was one of the best by far and he came better prepared than the other companies. Jarod is extremely personable, professional, and knowledgeable. He throughly explained each step, provided a rationale for why he uses the high quality products he chooses, and provided us with the opportunity to see his previous shingle work in-person to get an idea for colors that would go well with our house. Jarod's insight and knowledge put our minds at ease and we felt confident about his ideas and suggestions. He was always readily accessible to answer our questions and checked-in prior to and during our roof replacement. The crew started on time and were professional, courteous, hardworking, and efficient. They had an amazing attention to detail and noticed a problem over our garage which they fixed at no additional charge. In addition, the work site was clean and the job was done on time. We absolutely love our new roof. We highly recommend them to anyone in need of a roof replacement and would work with them again in the future!

Michael Thuotte
May 14, 2020

The job was done well, speedy, and the estimate was spot-on and reasonable. The chimley led was is done very well and clean looking. In my case, I think a wider drip edge would have been better but the water and ice is on so I'm not too worried. Excellent service and professional installation

Timothy Lambert
Mar 10, 2020

Jarod and his crew did a great job on my roof replacement. They were quick, courteous, clean and thorough. I’ve recommended them to others and got positive feedback from every one of them.

Lucas Minzy
Mar 8, 2020

Mr Renfree did my mother's and brothers roof. Both of them were extremely satisfied with his performance and his professionalism. I will continue to recommend this company to other customers.

Dawn McDaniel
Mar 1, 2020

Promptly returned phone calls. Provided competitive estimate for replacement of the roof during the initial visit. Crew started on time and replacement of the roof completed in the promised two days. The crew did a thorough clean up and the new roof looks great.

Paul Mayer
Feb 25, 2020

I had what can only be described as the best customer experience. Great value and attention to detail. Jarod and his team did an amazing job on my roof and it looks perfect. When the job was done the crew cleaned up every part of my yard and it was immaculate. Every member of the installation crew was a skilled professional and they only used the highest quality materials at a very fair price. I’m glad I went with JS &R for my roof, they have totally exceeded all my expectations. Highly recommended!!!

Carol Moshier
Oct 5, 2019

I would highly recommend JS and R Roofing LLC. Jarod and his team were very professional. They showed up when they said they would completing our roof in a day and a half. They left our place very clean using a magnet roller to make sure there weren’t any nails left behind. After receiving other quotes from other roofing companies we decided to go with Jarod because of his honest personality and fair quote. He was available at all times for any questions or concerns explaining everything in advance for what he was doing. We also had two skylights replaced by him.

Denise Saccoccio
Oct 1, 2019

We had Jarod and his team install a new roof on our house recently and I cannot say enough good things about the service we received. They arrived at our house in the morning and by the time we got home from work you could not even tell they were there. The roof looked great and absolutely no mess left. I have flower gardens surrounding my whole house and I have to say I was a little worried about them getting ruined by all the work and old shingles being stripped from the roof but by my surprise when I arrived home everything was left perfect!! I would recommend JS & R Roofing all day long, what a professional group. Not to mention the price couldn't be matched.

E S
Oct 1, 2019

We had a great experience with JS & R Roofing. The job was done on time and perfectly as expected. Very clean and organized. Would recommend 100% to anyone that needs a new roof.

Michael Mish
Oct 1, 2019

I was extremely happy with the service Jarod provided. I scheduled an appointment with him and he arrived on time to measure my roof and explain the details of the job and the price including labor and materials. His workers came and removed the old roof and installed the new roof in one day and cleaned up everything and left the property cleaner than it was when they started. There were no surprises with the final bill and everyhting was communicated to me throughout the process in a professional manner, I would highly recommend JS and R to anyone!

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  • 21 Briar Hill Rd, Norwich, CT 06360
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Warranties Offered
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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