Jiffy Lube

2nd annual visit to get an oil change and checkup.
I love these guys, they all work very hard and are very confident in their service.

I was able to get in right away and things were taking care of quickly and everything was done to my satisfaction. The staff was friendly and very helpful. Thank you.

Fantastic service I've been traveling around Alaska for the last month and needed an oil change. The guys has got me in and we're super friendly and really fun. Car should be all set for the rest of my adventure

Staff was great got my class c motor home in, they took great care to make sure nothing got damaged on my roof as the height was tight, the Jiffy lube is across from Costco an elderly lady left her car for service and went shopping I saw one of the employees carrying her things from ot cart to her car. That to me is customer care....

This business is my absolute “go to” for regular vehicle services; the employees are very professional, personable, efficient, and thorough; I have never had a bad experience and will continue to go Jiffy Lube got all of my devices in the near and distant future.

Have taken my car to them since it had a couple thousand miles on it. Always great work, always fast and the coffee is great too!

Love the patience the workers have also how fast they are. Oil change got it done within 15-20 minutes in front of you, also without waiting in line

When i took my car in it was a very long wait time without many people waiting. I would have been ok with that but i asked 3 different times that they replace a fog light and license plate lights. They did not charge me but they did not replace them. After the length of time i was there, I did not check, i just wanted out.

Fast, efficient and friendly service on our vehicles. Jiffy Lube / Debarr is my go-to for regular maintenance on our vehicles, thanks guys!

This seems to be the only place in Anchorage that will change the oil in your RV without an appointment. Another place that I called had a two week out appointment available. The manager Daniel got me in and Reuben did a great job changing my oil and filter, and lubing the eight fittings on the front end of my 34’ Winnebago Brave. They serve you on a first-come-first-serve basis so get there early. Thank you Jiffy Lube for providing this service to Anchorage and it’s tourists!

Good experience. Efficient. Clear on pricing up front. Offered other services but no hard sell. In and out quickly once in the shop. Busy lunch time but total time less than 45 mins including the wait.

This group of guys is amazing, where other places were denying me because they close in a hour, despite 30 mins left they took me in with a smile. This is my 3rd time coming to this location and it is always a good time, and the best taste in music . Thank you guys for always making it easy, simple and the love in the air. These men deserve a pay raise!

Daniel, the store manager, immediately met me and completed the check-in very efficiently. I had waited about 15 minutes across town without any contact by staff at a different JL before I gave up. Daniel's enthusiasm and his friendly smile and style were appreciated!

I had excellent service when I came in to jiffy lube on bragaw today. The location is convenient, so I was able to get all my Costco shopping done while my car was serviced. And they even loaded all my groceries, which was so kind! In the past I have had issues with some of the team not washing the windows/vacuuming the interior with the oil change, as they should, but these guys did it all. They will offer to do additional services which cost extra, and for those unable to do it themselves, I can see why that would be helpful.

Worst experience ever. You should read the whole story here.

Went for a simple oil change on May 30, 2025. The guy who checked me in strongly recommended that I get synthetic oil. I said I had never put synthetic oil in the car, so then he suggested I put in a blend. I asked him if he was sure that would not harm the engine (2004 Volvo S80) and he assured me it would not. He said it was only $15 more. So I agreed to the "synthetic blend"

Then he asked me if I wanted to sell the car and said he would make a cash offer for it on the spot. I thought that was odd and said I was not interested. Then I wandered over to the DeBarr Costco and returned in 30 minutes. They said the oil change was completed. The same guy who checked me in was at the cash register when I checked out ("RJ"). He told me the total was $140. I told him that was wrong and reminded him that he quoted me $98. He admitted he had quoted me $98 and said it was not his fault that someone else put in full synthetic oil. He claimed he could do nothing about it, so I asked to see the manager and he said the manager told him to change me $140. When I continued to protest, he said he would give me a "senior discount" of $10, something he did not tell me when he quoted me the $98.

If I hadn't been in a hurry to meet friends, I would have protested more and even called the police if they refused to release my car until I paid. I insisted that RJ type into the notes section of the invoice what happened. He said he would but before he printed it, I said I wanted to read what he wrote. He wrote something that did not tell the full story. So I insisted that he rewrite it and dictated what I wanted on the invoice. He agreed and typed it. But then he had a problem with the printer, saying it wouldn't print.

He went to another cash register that was connected to another printer and printed the invoice, but the "note" was not on that invoice. He hand-wrote that I had agreed to a synthetic blend. That was correct, but it did not go far enough to state that I was charged for full synthetic oil and was paying over $30 more than I had agreed to pay because JiffyLube insisted that I pay that amount.

Are you getting the picture here?

So I hand-wrote my own note on the invoice and insisted that "RJ" sign it, which he did. I also told him that if the oil harmed the engine, I would be back and expect JiffyLube to pay the damages. He said he understood that and again apologized and said it wasn't his fault.

Then he walked me out the car. Strangely, the hood was up. I asked him why and he said it was so he could check to make sure they put the synthetic oil in the car. I thought that, too, was odd. He pulled out the dipstick, wiped it clean on his sweatshirt sleeve, and then inserted and withdrew it to show me the clean synthetic oil. Also odd. I am in my 70s and I have NEVER had someone prove to me that the oil was changed.

As I was starting the car, I noticed that there was no sticker put on the windshield showing the mileage and date of the oil change and sometimes a reminder date/mileage to change the oil in the future. I honked the horn and "RJ" came back out. I asked him why there was no sticker on the windshield. He apologized, saying they had run out of stickers.

RJ may well have been completely innocent here and only did was he was ordered to do. He was polite and apologetic, stating that he agreed that what was happening was wrong but there was nothing he could do about it.

In any case, if you took the time to read this, consider yourself warned about JiffyLube.

Came for an oil change and got a few other things done at their recommendation, the service was incredible. Spent more than I had planned but I feel that it was definitely worth it. Above and beyond service with kind and knowledgeable staff

The guys here are very welcoming. They change your oil while you wait in your vehicle. They clean your windows and give "old school " customer service. In and out in less than 30 minutes with no appointmentFriendly and no hidden fees OR long wait time.
Good job guys. Keep up the hard honest work!

My second time here for oil change and they’ve been taken truly the best care of my car. Highly recommend them to anyone looking for a dependable car service.

This place did great work. Especially John! He helped me we changing my total headlight assembly when the other locations didn't help me! The folks here did awesome work! I appreciate this location! God's Blessings to all who work and get their service done here!

They were respectful, affordable and fast even with cars ahead of me. They also let me stay in my car.

Scam. Went in for an oil change, they asked if I needed to top off radiator fluid so I said yes. Had nothing but problems with it ever since. Go back again to tell them and they said it's because the fan wasn't plugged in. No reason for that to happen.

Great customer service, super polite and respectful! I've been 4 lates and I will be going back in the future!

Went in this afternoon for an oil change. I was told that my drivers side license plate light was out. I asked the gentlemen to show me and he walked me out to check it. This is when the manager who found the light being out said “he doesn’t trust us. Okay show him.” In an impolite tone. And then continued with a similar statement saying that I “had to trust him.” They took out my air filters and brought them inside to show me but didn’t attempt to show me the light that was out. Will not be using this business or location again.

Beware. They are slow. Said 20-30 minutes for oil change, 96 minutes later... they left driver windows rolled down. With keys in it and it was raining while he got the bill done. Another 5÷ minutes. They also changed setting, from Fahrenheit to Celsius... no way was it accidental. Counter guy knew nothing about the other services, and too 3 trips to get my mileage. I will not go back!!

Bro they cleaned my windshield they were quick and their customer service was great! All really cool people ask for ALE he’s great!

Great attitudes and worked in a timely manner. Very kind and great customer service. They explained everything to me and were very polite and patient.

Tai helped me a ton, let me know what parts I needed to buy and he installed it no cost

My son needed a part replaced on his car that needed a special tool we didn’t have. We asked the guys at Jiffy Lube to do it. They were polite and eager to help. They got us in right away and replaced the part. It was a quick fix. They didn’t even charge us, they just smiled and said “have a nice day”. Great guys, great service.

I was able to get in and get out in under an hour!! Wonderful guys over there. Very helpful and courteous.

It was 1/4 til 6 on Friday the 29th, I had just drove in from Fairbanks called them to see if I couldn't get in really quick to have my fluids checked and filled if needed and there was a noise under the front of my car and I don't know who answered the phone but he was extremely rude and refused to look at my car at all even the fluids! He just kept telling me "we are closed" and " we aren't a repair shop" it wouldn't have taken but not even 5 minutes to have checked my fluids and looked to see if there was anything obviously wrong from the noise underneathe my car. And as he was telling me that I was actually pulling up from bragaw and seen there was one car leaving a bay and 1 car they just pulled in the bay! So much for being closed!! Will never go back to this location ever again!!

I cannot say enough wonderful things about Daniel and the rest of the crew at the Bragaw Jiffy Lube. I was in and out in 20 minutes! Everyone working greeted me with a smile and a kind word. Two of the staff even held the doors open for me, and when they were done working on my vehicle, I was escorted to my car. I hate having to take my car in anywhere, but every time I go to this Jiffy Lube, I leave in a great mood and am satisfied with the work they do!!!!!

Went for my car spark plug replacement, job on 02/05/24, and was done immediately……the worst part was I feel jerk the following day as I accelerated speed and engine light blinking…but engine light came off same time. Then went back to them and informed them what I feel jerking when speeding and they suggested to me bring to car shop for diagnostic test of the issue.
I went to Midas (next shop to them) and diagnostic test was carried out and found (1) spark plug was cracked, and need to be replaced so I decided to replace it in Midas as I needed badly my car and want to make sure it will be done properly and safely.
I went back to Jiffy lube and spoke to Incharge about the findings of diagnostic test and I requested them if possible to refund me for the cracked spark plug….but he told me that I have to wait for the management approval and he will call me. I hope a good result for my refund as the job they’ve done was caused me more expense and might cause damages to my car/ engine.
Hope they will do the proper job well and safely for customers satisfaction…

The guys in there are very friendly and don't push unnecessary services like other places in town, I've taken every car I've owned here and I'll continue to do so

Jiffy Lube, the place to go for a CONVENIENT quick oil change but it’s 3 stars. I go here from time to time and I would say they got a fun group of guys that work there, friendly BUT, they are also there to hustle you. Example, today I got the nonsense that my coolant reservoir was empty and for $9.99 they would top it off. Should be free! Second that is a BOLD LIE my friend, I know how much is in there I drive an old vehicle! I checked again after I left and yes a lie it was. I have a photo attached. So if you don’t mind the hustle and lies, get your oil change say no to the offers. I only say yes to things I know I need and want the convenience that day. Things like light bulb or an OLD not just dirty air filter. Again you go here for quick convenience 3 star deal.

Don’t come here for an oil change if you bring your own filter . Finally decided to do my own oil change and found that they never used my own filter I would bring the last 5 times I went . Used a service champ filter instead of the K&N one I brought .

These guys at the Bragaw location has always taken care of me. Will keep coming back thanks to their care.

Fantastic! My daughter got her oil changed and they were friendly and fun to listen to as they worked. Terrific atmosphere.

Every time I use this particular location’s service, they do not disappoint! Highly recommended. They are efficient, knowledgeable and responsive. Thanks guys!!!