JB Wholesale Roofing and Building Supplies - Gardena, CA

They are by far the best roofing supply company. They have friendly people.qho work long hours to accommodate need of customers. They are so busy they have so many trucks and demand it is unreal. Rolando and Regal are the best. Non stop.action to serve the need of th4 customers. Early mronung to late.at night.even.weekends. Please try JB.roofing.and.you.will.not be.disappointed

Had to buy some roofing underlayment material for use on a sound isolation project. After going to the local LOWEs and realizing that what I thought would work, actually wasn't going to. Then I had to scramble to get something. Found JB Wholesale on Google Maps. Called ahead and explained my needs. Basically said, I don't know what you mean by 0.8lb per square foot (as far as the weight of the material) Said to just come by and take a look. Got there 15 mins before closing. 1st thing the guy said, you better hurry up because we are closing in 15. Then instructed me to talk to the guy on the forklift to show me the materials because he didn't want to bother with trying to figure out what I needed which wasn't roofing related. The guy of course was helping another customer. By the time I he got to me, at least another 7 minutes had passed. I said that the guy at the front desk asked me to have him show me the different materials. He was frustrated because it was almost time to close. Said, the other guy should tell me what to get and then he can retrieve it for me. Finally the guy at the desk came by and walked me to the warehouse on the other side because (as he said to the forklift guy "I wouldn't understand". Like I'm some kind of idiot. Right in front of my face btw.)
(oh, and the whole 7 minutes I was waiting for the forklift guy, the front desk guy could have walked me to check out the material and listened to my requirement. I would have been out of there 7 minutes sooner)

You think during a pandemic, guys who actually have a job wouldn't be so bother to stay 10-15 minutes extra for a $650 purchase. But nooooo. If I didn't need the product right away and I hadn't driven 28minutes I would have just left.

They did have 5 types of underlayment that were candidates, but quickly narrowed down to 2 once they took the time to listen to my requirements.

So I'm giving it 3 stars because they probably are a good place for roofing supplies, but took 2 stars off because of the initial lack of desired to want to help, the condescending statements, and just the overall feeling of being rushed because it was closing time.

Fast service, and great customer service. The guy in the front was helpful and helped us with everything we needed. I'm definitely sending my people to them.