- 1485 Lincoln Ave, Pasadena, CA 91103
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Metal Roof
About the Business
What people say about “J & J Roofing”?
J & J Roofing has garnered a strong reputation for their professionalism, communication, and quality of service. Many customers commend their responsiveness and the transparent nature of their estimates, as well as their ability to provide effective solutions without unnecessary upselling. The team's punctuality and thoroughness in completing roofing jobs have resulted in high levels of customer satisfaction. However, some clients have reported disappointing experiences with scheduling and communication, noting issues with follow-ups and unresponsiveness from certain team members. Overall, while the majority of feedback is positive, there are critical concerns regarding customer service that potential clients should be aware of.
What Users Like The Most
- They did an excellent job diagnosing and fixing problems.
- The team is responsive, extremely knowledgeable, kind, and impressively efficient.
- Matt told me that I didn't have to replace my roof and repairs could hold me over for a few more years.
- I've been impressed with the work and the company's communicative nature.
- They arrived when they said they would, and the workmanship was fantastic.
What Users Like The Least
- They raised the price on me by 50%.
- Despite me calling and emailing them, I never heard from them.
- Their office will not help Rob get in touch; Rob will not answer email or pick up his phone.
- I was promised they would come and evaluate my roof, but 10 days went by without any contact.
- I had already had another company evaluate my roof due to their delayed response.
Recommended Reviews
I highly recommend J & J Roofing. They were one of 3 bids I got to replace the roof on my house and I was more than pleased with their thoroughness and professionalism. They did an excellent job diagnosing and fixing problems that had occurred because the old roof had not been put on correctly. Joe, Mike and Justin were easy to work with and clear communicators. Marcos and his crew did amazing work, were punctual and left everything clean and in great condition. My neighbors recommended them to me and I am grateful that they did.
I have a slate roof. A bloody slate roof at a super steep angle. These roofs great, but when they go wrong, they are a pain in the rear... but as long as I have had my house, J&J are the only people I allow to touch said roof... except myself of course, and then J&J come out to clean up my mistakes. Listen, they're good, efficient and prompt and I recommend them without reservation.
I received a notice of termination from my insurance company saying my roof needed to be replaced. I contacted 3 local roofers & 2 gave me high estimates, Matt @ J & J Roofing listened to what I needed & provided an estimate (the lowest one) and a roof report detailing that I had 8 -10 years left on my roof. I sent the report to my insurance company & they accepted the report :) I would recommend J&J Roofing to anyone looking for integrity, good communication & listening skills. When it comes time to have a new roof installed I know who to call.
Company Locations
Branch Offices
- 1485 Lincoln Ave, Pasadena, CA 91103
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Metal Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, J & J Roofing offers free estimates for their roofing services.
2. Are warranties offered by the company?
No information found regarding warranties.
3. Does the company offer senior discounts?
No information found regarding senior discounts.
4. How is the company overall rated?
J & J Roofing has an overall rating of 4.8 out of 5 based on 210 reviews.
1. What services does the company offer?
J & J Roofing specializes in roof replacement, roof vent installation, roof water damage repair, tile roofing, flat roofing, wood shakes, soffit installation, green roofing services, and green roof repair.
2. Are there any services the company does not offer?
No information found regarding services not offered.
3. Does the company offer emergency services?
Yes, J & J Roofing offers emergency services.
4. Does the company offer eco-friendly accreditations?
No information found regarding eco-friendly accreditations.