Intelligent Roofing and Exteriors

Intelligent Roofing and Exteriors replaced our old wooden deck with a beautiful new composite deck. Their communication is excellent and kept us informed throughout the entire project. Highly recommend and will be using them for other projects in the future.

We had decking installed in October 2023. I noticed June of 2024 that areas of the decking were peeling away from the boards and that there was warping on the front boards of the deck that were pulling away from the frame. 2 people came out to assess the deck at 2 different times one of them being the owner/manager of the company. Both stated they have never seen this problem before and that it would have to be replaced. Mike the owner was caught having an entire conversation on his phone on our security cameras regarding the job that was done and that the decking would need to be completely replaced. Mike the owner me who told me "he was the right guy to have on the job" and "he would get this taken care of" and "any questions I had to reach out to him" did not return any of my calls when it had been over 2 months since I had last spoken to ANYONE.

This company offers no guarantee or warranty on the product they use regardless of the life of the deck and maintains any type of replacement whether it be a single board or the whole entire deck must go though the manufacturer.

I hope that anyone that wants to pay 25-27k for a deck chooses another company because you may as well be flushing that money down the toilet. We chose this company impart to the great reviews and were told when we were getting an estimate that the one bad review they had was handled immediately. I have been given the run around by both Mary and Mike (if the decide they want to answer my calls) since June 2024 and clearly Intelligent Roofing and Exteriors cares little about customer satisfaction and is willing to make ZERO effort to rectify the situation. Why would they care it isn't their money.

Intelligent was excellent from the first time they came out to do their deck estimate and proposal. They had a great idea to change the entire deck layout to make it more functional, but also affordable. The construction process was easy as the homeowner! They made sure we were happy throughout the process and kept everything moving efficiently. I also used them for a small fascia repair from the storms and looks great as well! I would highly recommend them for your deck project or fascia/siding! Friendly, affordable, and high quality work!

Intelligent built a new deck, put on a new roof, and installed new siding on my house after the hail storm. Great customer service by Mike and Mary. They were the point for our insurance claim and even trained our claims adjuster on how to do his job!! Great job on our deck and was able to complete on time and budget. Roof and siding was a little tougher with all of the crews doing jobs in OFallon because of the hail, but Mike and Mary kept us informed all the way through. Job site was cleaned up after they were done and follow up calls were received from Mike to ensure we were happy.

Great work and craftsmanship are the hallmark of Intelligent Roofing and Exteriors! Last year they installed a new deck and this year a new roof. The staff is very communities and the crews are always on time and polite. I highly recommend them!!!

We recently had a 500+ sq ft deck installed by Intelligent Roofing & Exteriors. From the initial sales consultation to the finished product everything was great. The crew did excellent and very detailed work and it looks wonderful. The owner even dropped by several times to check on things. After it was finished he brought a drone out and took some aerial photos. During the two week construction, if I had any questions or concerns it was easy to reach someone at the company. We love our new deck and a big thank you to Intelligent Roofing & Exteriors for something we will be proud of for many years to come.

Sales - no pressure and very knowledgeable on product. Just a nice guy.
Price - we were going to get three bids but were surprised by the product quality and price we chose Intelligent on our first review
Install - great install team. Nice, quality install, and quick. I can’t imagine better.
Management - the owner called several times to make sure I was satisfied. These guys care and in my opinion the best

Excellent communication. Job was completed ahead of schedule. Mike, Tom and Adam were fantastic. Truly a full service company. Exceeded all of my expectations.

We have worked with this company twice. Last year they installed sliding glass doors and windows. This year it was a new deck. Everything was done perfectly. The cost was reasonable. Everyone we dealt with was professional and courteous. I highly recommend them and would absolutely use them again.

My wife and I were very pleased with our recent purchase of a deck from Intelligent Roofing. From the initial meeting with the salesman through the completion of the deck and the inspection, everything went great. The foreman who was assigned (Mike) was very good; thorough and willing to go the extra step to insure we got what we wanted when the project was completed. The crew was courteous and respectful. The deck looks amazing, especially the staircase.
The only issue we had was that we were not informed of the materials delivery beforehand, so we were a little surprised. It would have been great to have a little warning.

My wife and I can't express how happy we are to have chosen Intelligent Roofing and Exteriors to replace our roof and make improvements to our Deck. From the great line of communication, highly knowledgeable team of workers and honestly just being made to feel like a family member and not a just a number.
We highly recommend intelligent for anybody looking to make improvements to their roof or exteriors

Had them install a deck on the backside of my house that's been needed for the last 15 years. The crew they sent out was absolutely outstanding, and to make it better, Rob, the lead guy, was a fellow VET. They went above and beyond, keeping me informed and the quality of work. When they finished up, you couldn't even tell they were in the yard. He even cleaned the deck off from all the dust and dirt from the build before he left. Overall, it is probably one of the best and most efficient company's I've seen and would gladly hire them again or refer anyone who needed work done to them.

Would highly recommend. Intelligent Roofing and Exteriors communication and professionalism is unmatched. When I first called in, Adam answered. very personable on the phone. It wasn't a quick schedule an appointment and move on. He took the time to ask some questions, and even gave me a little background on the company. I received a reminder text for the appointment, and Tom arrived right on time. Just like Adam, Tom was very patient, asked questions, and went over any different option that ran through his head. Tom showed me samples of the different decking, and railing options. At the end, he gave me a quote right there. A couple days go by and I received a call from Tom just to ask how my experience was and if I had any additional questions.

I had two other companies that were supposed to come out for quotes. One showed up, then said they would get back to me about a quote. If I didn't hear from them, to reach out myself and they would get it to me. If they wanted the job, they would make sure to reach out with the quote. The second company was not the greatest at responding. Then they no called, no showed on the day of the quote. If I am doing any major house project, I feel having a company that has great communication is one of the biggest factors in making the final decision. Great team at Intelligent Roofing and Exteriors.

Quality job, professional people and a company with integrity. Great to work with people like this and I received a porch and roof extension I'm proud of.

We just had our deck replaced by Intelligent Roofing and Exteriors and couldn’t be happier. The folks at
Intelligent Roofing and Exteriors were attentive and understanding of our needs for this project. From
start to finish they were in touch with us and followed up promptly with all the calls we made to them.
Beginning with Tom who made arrangements to come to our home later in the afternoon beyond
normal work hours to accommodate my wife’s late schedule. He was able to provide us with a myriad of
options and deck colors and materials. When we decided to use them for our project, Tom returned and
arranged financing for us as well.
After our decision to use Intelligent Roofing and Exteriors and financing was secured, Shannon promptly
came to the house and photographed our old deck, took measurements, and explained the project
details to us. He then drew up the plans for our new deck and emailed them to us within 24 hours. He
also submitted the plans for approval to the county and obtained all necessary permits.
Mary worked with us to schedule a start date for the project and ensured that the dumpster and all
materials were on site for the start of the project. She also called after the project started to make sure
we were satisfied with the work being done.
The crew that did our work was a father and son team, Rob, and Robert. They were on site every
morning by 6:45.M. and worked nonstop until 4:00 PM. They were truly craftsmen and the job they did
was beautiful. On top of their carpentry skills the project called for an 8’X10’ concrete pad. Rob did a
fantastic job on that part of the project as well. To top it off, after the project was completed, they
moved my rather large 450 lb smoker/grill combo onto the pad on their own without my asking them. I
was very appreciative of that.
All in all, this was the best experience I have ever had with any contractor work I have ever had done. I
will highly recommend Intelligent Roofing and Exteriors to anyone looking for work done to their homes.

Intelligent was a pleasure to work with. Everyone was super responsive and professional. The crew tore down my old, rotting cedar deck and replaced it with beautiful, maintenance free composite. They finished on time and the quality is amazing. I highly recommend Intelligent!

ETA: I am updating this to say that they did come and correct superficial issues, so I upgraded to a 2-star review. I also notice my review disappeared unless I was signed in on my Google account.
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I had a deck built to replace the previous structure. I needed to choose between decking and siding because of the price, so I chose to replace the crumbling concrete structure. I also chose to have my wrought iron railing on my front porch replaced with vinyl. I thought the timeline seemed fair. The crew hardly communicated. The lead did not prioritize my concerns and would act like they were petty (we’re talking the deck not being the length it was supposed to be [it was corrected], the posts being slanted, vinyl not reaching to the top of the ceiling of both the front and the back posts). I asked for skirts to be added to the top of the post to correct the noticeable gaps, and they condescendingly asked how I’d make them stay. Every other house with skirts at the top figured out a way. I have a Ring camera and there are multiple times posts and railing weren’t checked to see if they were level before securing. The front posts bottom skirt cover is broken and the post leans in as you get to the concrete. It’s nearly an inch deeper than the post behind it. The company knew I wasn’t having siding done. I have aluminum siding that could be painted while I saved money for new siding. When they took out the railing they ruined my siding, popping it out of the j-link and leaving it gnarled. I spent 5 hours trying to get my siding popped back into the j-link and the holes flattened, so that my friend, could use some aluminum to patch the holes. I talked to the owner on 2 to 3 occasions throughout this process and was told most things would be made right, but for damage like the siding it was not taken seriously. It was suggested the painter maybe bond-o it. The painter didn’t damage my siding. The work also caused parts of my concrete basement wall to crack and fall in the basement. There was saw dust and materials left in my yard, which killed my grass. I was told my brand new ACs would be covered and protected and they were not (exposed to demolition, concrete being mixed and poured, etc.). Some of the posts seem to be set into concrete before it fully dried and the metal brackets and posts appear to have sunk into the concrete (repair if/when it happens will be exponentially harder in the future). When I talked to the owner it always seemed like things were going to be made right, but they weren’t. Another member of their team came out and said he’d make the repairs and quoted me for an extension, since the deck did not offer the space the salesman said it would. The quote for a 7x10 was $9800. I’d had nearly $17,000 worth of work done and I told them I didn’t know if that was going to be feasible, but I needed the repairs done. When I last talked to the owner at the end of the project he asked if I could release the funds. I asked if I should release the funds if the work hasn’t been fixed yet and he said it would be fixed—there was a warranty (which I was given no paperwork for) and repairs were included for a year. The owner reassured me their rating was 5 stars. My experience was not 5 stars. It’s clear they must do good work most places, but it’s also seems like that’s fully dependent on the crew and possibly not having to make the repairs—maybe they do for other people. If you drove past my house and glanced you’d think the work looked nice. If you look at it for more than a minute you see all the work that still needs to be done. I’ve since texted and emailed asking for a supply list so I can have someone else make repairs, since they weren’t going to—it’s been months without a reply. The person building the extension is doing it for nearly 1/3 of the price. I feel scammed. Maybe you’ll get a good crew. So much of this could have been avoided with people who measured twice, checked to see if things were level, and communicated throughout.

Intelligent saved us! Another company took our money and never came through. We had a hard time getting our money back and were very fearful to hire anyone else. Intelligent did everything they promised they would do. Suppliers issues are out of any companies control, so who cares about that. Don't fuss! The work, the quick timeline, the quality, the unbeatable prices! We love them so much we have them coming back for our deck! We trust no one else! Their whole team, they are great! Look at it! Amazing! So thorough with the whole installation too!

Team was amazing building our deck on time and with great quality. Adam was very responsive and answered all the questions timely.

Adam was a tremendous help when we discussed my project. He went into detail and answered all of my questions. This company is professional and customer focused. I would highly recommend them!

Pleased from start to finish. Good at communication, great on price, and their work is top notch. I would use again.

We had nothing but bad experiences with this company. It took them more than 10 weeks to start our deck and we were promised less than 8 weeks. Our deck was torn down 3 weeks before construction started because the contractor did not check that the correct materials had arrived, and that left our back door completely unusable and was a HUGE inconvenience with our three dogs. After weeks of calling and getting nothing but excuses, we went on vacation and were promised a completed deck upon return. We returned to a partially complete deck that was missing one very important item: STAIRS. Our dog and my sister nearly fell through the decking where the stair platforms should have been. It took another week to get the stairs installed. We called the contractor back out to address some quality issues we had with various parts of the deck and we were assured that it was safe. Nearly 3 months after completion, we discover they never had the deck inspected. We had to scheduled the inspection ourselves and the deck failed the inspection.
On top of all of that, they left piles of wet concrete to dry on our driveway and now have several bumps in an otherwise spotless driveway. We will be doing everything we can to get them to resolve these issues for free. Their prices are low for a reason. Do not trust them.

The crew came earlier than expected and did an excellent job and an excellent cleanup. Adam and Mike were great guys to work with.

Intelligent Roofing & Exteriors just finished my Roof, Siding & built a deck for me. Mike was a pleasure to work with, each job was done in a timely fashion, communication was amazing, contractors were professional, just an all around good Company to work with, hard to find good help these days ... but I would totally recommend Mike and his crews, thanks again Intelligent Roofing & Exteriors.

Mike and his team was very professional and friendly from the day 1 we contacted them for our deck rebuild. They explained the various options and helped us in picking the best material that met our requirement. They kept me up to date on the permit processing and status and completed the project on time. After the construction was done, I noticed a small issue which was addressed the very next day. Thank you Mike and team.

(3.5 stars - wasn't an option on google reviews) They offered a decent price for the project, but overall we were frustrated throughout the project. The project was a remodel of back porch. We had a difficult time finding a contractor that would perform this project b/c it had some additional complexities beyond a simple resurfacing. And as far as the biggest parts of the job, we were satisfied. But the project went from an estimated 3 days to not being completed for 3 months. Additionally, there were several cosmetic and touch up things that were incomplete. All of the posts that were removed, replaced, or impacted by the project were not repainted, this included a few pieces that were replaced and we were left with just the bare wood unpainted... All of the saw dust and stacks of debris from the project were left over. Essentially, the issues boiled down to a very informal style of the company throughout the project. We signed a contract with the company and they paid another contractor to do the work, we didn't have any problem with the individuals. The contractor did good work, and was very nice. But we expected follow-up from the company and a quality assurance check at the end of the project. Even after I requested these things b/c the project was stalled for several months, there was never a follow-up. This would have been when I would have showed them the things that needed to be completed and they could've just finished the project 100% instead of 90% completed, and I would've given them 4-5 stars. The contractor had a serious flu during the project and there was snow on some of the days, this was not his fault and some of delays were not the company's fault. But when several weeks and eventually months went by and we never heard from intelligent exteriors, we became frustrated. They basically acted like it wasn't there project b/c another contractor was doing the work. Most frustrating of all is that I specifically asked them to do reach out to us during and at the end of the project since I hadn't talked to them in months, and they never did follow-up.

Excellent company to work with. They were very professional and responsive. They laid out all of the options and were able to answer all of my questions with ease. The deck came out beautiful and I’m so happy with the work.

These guys are Amazing, they went above and beyond for my family and I when it came to questions, and concerns. They are very professional and MAKE SURE the customer is satisfied at all cost. Im very grateful to have chose them for the work i needed done.

When looking for a company to insulate my house's attic, I contacted IR&E. They were very receptive to come over and check out my needs. We came to an agreement and the job was scheduled. I had an unexpected monetary problem come up and when calling Mike, the company rep, he was very understanding. We rescheduled and the installers came out on time. Very friendly, professional, and after the guys left, I couldn't tell they were even there. Everything was completed and cleaned up.
A fantastic company to work with.