Insured Roofing

Insured Roofing was very helpful in getting my property restored back to pre loss conditions. I strongly recommend them to anybody having roofing or siding issues.

Glad I reached out to Matt! My parents had some bad damage from a storm and he got the job done for us!

I spent months calling around trying to get someone to inspect my roof for storm damages. I had a number of companies schedule and not even bother showing up, or just fail to respond to my inquiry altogether. I finally reached out to Matt with Insured Roofing and my experience has been amazing! He came out when he said he would and made the whole process flow so smooth. I appreciate the professionalism of Insured Roofing. Keep up the great work!

Five years ago we contracted with Insured Roofing to replace the roof on our house. They were quick and courteous. After the first year we had a few shingles blow off after a large storm and they were there to replace them quickly. One year later and another wind storm and more shingles and another call. They replaced the shingles within the week. two years go by and another large storm and this time it takes a little longer for repairs but they do the job. This year after a big storm we have shingles off and the two numbers listed on their letterhead are constantly busy no matter the time of day. The phone number for "Matt" is constantly on "leave a message and i'll get back to you", only he never does! We have been calling since Monday, September 14 at least four times with NO RESPONSE. I am currently waiting one more day before contacting the BBB to file a complaint.

I have direct experience with Insured Roofing. They replaced our roof and did a terrible job leaving us to deal with both short-term and long-term problems. Here’s a short non-comprehensive list:
I’ve worked construction and know that leaving your tool belt full of tools is considered an offense for which you could be fired on the spot (at least on my crews). They did this every night.
They forgot to put the top on a vent and it rained into our bathroom. They gave us a hard time about the repairs. We had to file complaints with both the BBB and the Attorney General before they would even respond to our requests to have it fixed.
A few months later, we discovered some water damage in the ceiling. Another roofer came to assess and they found several instances of poor work: cracks moldings, gaps between the shingles and flashing….several areas where the poor work left gaps for water to leak into our house.
So far, we’ve spent over $1,000 fixing the problems Insured Roofing left us with.

Insured Roofing replaced our roof and a number of our neighbor's roofs after a hail storm. Insured Roofing worked with our insurance company and the claims adjuster and was able to get our entire roof replaced minus the cost of our deductible. They were able to get right out to complete the job as soon as our insurance company approved the claim. They did a fantastic job and I would and do highly recommend them.

Upon my home inspection I had some roofing issues and Insured was out making repairs immediately. They also were prompt to respond to a serious chimney leak I had. They are responsive, diligent, efficient and reasonable. I would recommend them to anyone and everyone for their roofing needs!

subcontractor that insured roofing hired to do our roof contacted us because insured roofing did not pay them. prior to the subcontractor contacting us, we received a lien waiver and receipt through insured roofing's lawyers when we made the final payment. we were then threatened that lien waivers would be rescinded if we didn't pay by an employee at insured roofing.

I'm very happy with the quality and workmanship that I recently received with my new roof and would recommend Insured Roofing to everyone I know. Excellent job and great people to work with.

This company has been replacing a lot of roofs in our neighborhood lately, and the way they've done it is that they know from the news reports when some bad storms came through here during our very rainy spring, and know there must be a lot of roof damage. However, what makes this company different from sketchy storm-chasers is that they've based their business model on working with your homeowners' insurance provider.

Our case was typical: We called them after seeing their signs on neighborhood yards, because we knew from the outset that our aging roof needed replacing soon, and if these guys could convince our insurance company that there was damage from one of those bad storms, all we'd have to pay was the deductible. Alex came out, inspected our roof, and took pictures of wind damage. Did it indeed happen during the storm of the date that Alex knew about, or did it happen at some other point during the 17 years we've had this house? Who knows, but it COULD have, so at this point the ball was in our court. We called our insurer and they sent out their adjuster to see for himself. If he didn't agree that any of the damage was due to the storm, and our insurer refused to pay, that would be the end of it.

Alex made sure to come on the same day as the inspector, and the two of them checked the roof together. The adjuster agreed there was basis for a claim. These two guys had clearly met on many previous occasions like this; Alex knew him by name. The process was so smooth that I wondered if there was some kind of collusion going on, but the adjuster was our insurer's employee, with plenty of incentive to disagree with Insured Roofing.

Now this is where things didn't go quite as expected. Instead of the nice round-number deductible written on our policy, it turned out to be some weird number that some percentage of our home value or something. This, I think, is a result of the success companies like Insured Roofing, who base their entire business model on encouraging as many policy holders as possible to make claims with their insurers: Now insurance companies are sending out notices of adjustments in their coverage so that your deductible is higher. More on that later.

The adjuster wrote a check for the current value of the roof, but not for the full cost of actually replacing it--the idea being that he'd give us the rest once we'd actually used that money to replace the roof instead of buying a car or something. Alex, naturally, had all the forms needed in order for us to sign the check over to his outfit and clear it with our mortgage company. We did it, and the following Thursday and Friday, their crew came out and replaced our roof, removing our no-longer-used satellite dish for us in the process. It looks great; we have spare shingles for later repairs as needed; and it's guaranteed for 30 years, with newer features such as fungus-retardant copper flakes, etc.

When the remaining insurance check came in, Alex came to collect it, and make final arrangements for paying the deductible. He gave discounts right and left to lower that amount: $100 for letting him put one of those yard signs in our yard, $200 for every referral we sent who scheduled a roof inspection (regardless of whether they ended up hiring this company), $250 for writing some online reviews (including this one, and he agreed it didn't to be a good review; honest would ultimately be more useful to them). In fact, if I can scrape up a couple more referrals, we'll end up paying nothing for the roof.

Overall, it was a great experience. We figured we needed to replace our roof soon anyway, and Insured Roofing made it easy for us to file a claim to do it. We're not going to get a better opportunity than that.

I saw my neighbors with a new roof and asked her a few questions about who did it and the process involved in getting it. She stated the company was Insured Roofing and was totally satisfied with the work and Alex Gerhart, the company representative was fantastic to work with. After setting up an inspection with Alex and him walking my wife and I thru the insurance process and his inspection of our roof first by himself and then with our insurance adjuster I can see why my neighbor was so supportive of Alex. He was great! He was so helpful in answering all our questions and was so patient with us in getting us thru the process and now we are getting a new roof for the cost of our insurance deductible!! Great company that does great work! Thanks Alex!!!!!!!

A very good and dependable company. I would recommend Alex and crew to anyone who would need a new or replaced roof. Very professional company.

I have been very happy with the overall service and attention that I received from Insured Roofing. They did a great inspection, worked with my insurance company and were there at my house when they said they would be. I would and have recommended them to others.

I was hoping to be able to write a great review after seeing other reviews online. I had a leak in my roof that was getting worse. I called Insured Roofing and they were able to get someone out the same day. I was told I would have an estimate within a couple days but I never got a call. I reached out to the gentleman that inspected the leak and never got a call back. This was unfortunate because I waited a few days before finally contacting another company to do the work. Needless to say my overall experience was not the best.

Someone knocked on my door wanting to inspect my roof and they found storm damage, contacted the insurance company and my roof ended up getting replaced through insurance and this company did an amazing job! Very happy with all of the services I was provided with !! Would recommend them to anyone !!!