Insight Energy Systems - Insight Solar

I highly recommend Insight Solar to anyone considering solar energy for their home. They’ve earned my trust, and I’m very pleased with their work.

I had the pleasure of working with Eric and his team for the design and installation of solar panels on my home, and I couldn’t be more impressed with their service. From start to finish, the entire team was incredibly professional, efficient, responsive and friendly. They took the time to thoroughly explain the process, answer all of my questions, and work with me to customize a solar solution that perfectly fit my needs. Their technicians were not only knowledgeable but also clearly cared about doing a great job and ensuring I was completely satisfied with every detail.

What most stood out for me was that they truly care about delivering high-quality work and making sure their clients are happy - not just with the installation but on an ongoing basis.

Our solar project just concluded and a job well done by Insight Solar from start to finish! Communication, workmanship and quality is top notch and panels are beautiful! Thx to Eric, Bob, Dale, Steph, Leah etc…

Even years later, they reached out to make sure everything was still working properly and that I got the incentives promised to me. Despite difficulties caused by other companies offering solar panels.

Insight have been a delight to work with. They were so helpful and informative both before and throughout my solar panel installation. It's big investment to go solar, but I couldn't have been in better hands with Insight. Highly recommended!

Very nice people, I am loving my solar. They answered all of my questions and are always there with any problems.

It was a smooth experience working with Insight from the initial consult, the system design, installation and support afterward. The system cost was reasonable and I am just about at the break even point now, and will never have another electric to pay! Highly recommend. Professional and timely install. I am very happy with my solar and and glad I went through Insight. Customer service is great too!

Having solar installed by Insight Solar has been a great experience. I worked with Adam Zucker, who was very thorough & helpful in explaining the different options & what to expect. Leah & the office team are fantastic; they answered all my questions; & the installers were top-notch. We’re very happy with the way the panels look on the roof, clean & attractive. What’s better, I haven’t had to pay an Eversource bill since May, & have hundreds of dollars in credit. I highly recommend Insight Solar & Adam Zucker……

Insight Solar is the best solar company that we dealt with. Their salesperson was honest and informative. Our electric bill has been very low, and when we have to pay for electricity, that cost and the cost of the loan do not equal the electric costs prior to getting solar. The installers were respectful of the property and our wishes. We just had a solar bill review and learned even more about solar. We have a well and could not install their hydro unit but we hope the technology improves, so in the future we can use that system to firther reduce our energy costs. Thank you Insight Solar.

My experience with Insight Solar has been excellent. We selected them after going through a bid process using the EnergySage site. Insight's bid was the most thoughtful, and they worked with us to design a system that fit our home and our budget. Installation on our historic home was seamless. Fifteen months later, the system is exceeding expectations. We use it to power our minisplits for cooling and heating and for charging our EV. Our utility costs have nearly disappeared. We highly recommend Insight Solar.

We have resisted solar companies for literally 25+ years. The approach from the sales people always felt so slimy, like I was at a time share tour haha. Well on a recommendation from a friend we reached out to the owner of Insight Solar, Eric, because as my friend said, "out location was literally the best possible spot for solar" After a no sales pitch, no pressure 1st meeting with Eric we finally took the plunge. And from the installers to the back office crew I couldn't be happier we did. We are online in a few days and we are totally satisfied and happy to recommend Insight Solar. A qualiity solar company with that small, family business feel!

If you’re looking to get solar installed this is the company you want to use. I decided I wanted solar 2 years ago and actually signed contracts with 2 different companies and cancelled them the same day because I was so hesitant. They seemed like just used car salesman . They just wanted to sell me something but really weren’t that informative about the products they were selling.Installing solar is a financial investment and I wanted to make sure it was done right with a company I could trust. I found Insight Energy Systems and gave them a call. After talking to Aaron Lempert I was convinced this was the company for me. I was very impressed at how knowledgeable he was about every aspect of the installation. He answered all of my questions and gave me so much information I felt comfortable immediately to go forward with the project. My panels even come with a really good warranty.It’s been a couple of years and I couldn’t be happier with my solar. I’m saving so much money and also lowering my carbon footprint so it’s a win win for me. Aaron Lempert still checks in periodically and lets me know how my panels are performing. Insight Energy systems keeps track to make sure my panels are producing the energy they told me they would in the beginning. I would encourage anyone to give this company a try.

We have had a good rapport with Insight Solar since we first started our installation project. We get updates, and they are prompt in contacting us if there are issues needing our attention. Good company, all around.

Insight Solare was so easy to work with. Everything was well explained and laid out for you, we didn't have to wait long for installation. We haven't had an electric bill since out solar was turned on. Needles to say, getting solar through Insigh Solar was one of the best decisions we've made.

Insight solar provided our second set of solar panels when we needed to add more capacity (first company had stopped doing new installations). Their employees have always been responsive and helpful and we are quite satisfied.

Very happy with my system and Insight. Production has met my demand and I have not paid an electric bill in over a year. As a local company Insight makes communication easier.

This company (Insight Solar) is fantastic! Responsible, thorough, knowledgeable and responsive to requests for information. I have had two minor issues, which is expected for such a complicated system, and they addressed them immediately. I bought the system outright in September of 2020 and am extremely satisfied with the results. I have not paid an electric bill for four years and currently have a $1500 credit from Eversource for electricity I can use however and whenever I wish.

Excellent professional service from sales to installation to followup meetings. We are completely satisfied with Insight Energy and it’s terrific product!

Insight Energy made the whole process painless. My solar panels were installed and turned on about a year and a half ago. They have generated more energy than I use. I haven’t paid an electricity bill since. They also did work for two of my neighbors and we have all been extremely satisfied with the work done.

Pleasure working with insight they are very knowledgeable about the entire energy industry and amazingly helpful throughout the whole process
Would highly recommend this awesome company insight solar power and energy

Great company. They keep n touch to make sure system is working properly and go over it with us. Brad Carmody is always quick to respond if we have any questions. Very happy with our system and Insight Solar. Would highly recommend!

Deceptive proposal: Insight Solar presented a deceptive proposal for solar panels on our house causing us a burden of unexpected costs.
We think solar is a great way to generate electricity, and we're all in favor of solar panels.
Our main concern was cost and what happens if you sell your house.
These are excerpts from the proposal from Matt Herman of Insight Solar:
............."this is a fully transferable loan at .99% interest ........"
Fact: Should we sell the house, we have to pay balance of the loan. A new owner would need to obtain a loan at whatever the going interest rate.

"either loan payment would eliminate the average $165 a month you are now paying national grid. keep in mind the $165 is alsocontinuing to rise with inflation ."
Fact: Loan payments total about $1300 annually, which nets out to maybe an annual saving of $600

Fact: In the months of Nov., Dec., Jan, Feb. and Mar., less solar power is produced because there's less daylight on the panels.

Fact: In the months of Nov., Dec., Jan, Feb. and Mar, we get a bill from National Grid for KWH's not generated by the panels.

Conclusion: Solar Panels are good. The encumberance and net cost are not good.

Thank you for responding. The part of the proposal that is deceptive is that the loan DOES NOT transfer at .99% interest. Check with my lender. Anyone to whom the loan would transfer, would have to apply for the loan, and the interest rate WOULD NOT be .99 %, but would be whatever interest rate for which they qualify, and current interest rates are quite high. This means that
a buyer would need to get a loan for the solar panels. When the house is sold, we will have to pay the balance of the loan we have on the solar panels. I wouldn't think a new buyer would want to pay for the solar panels, would you?
.....

I couldn't be happier with my solar panel system from Insight! Adam Zucker was awesome to work with from start to finish. He is extremely knowledgeable and was always available to answer questions and make solid recommendations. The construction crew was terrific. The whole system was installed in a half day and everything looks beautiful. I'm now

two months in and my electric bills have virtually disappeared. I'm really happy to support a local company and definitely recommend Insight Solar!

Just to follow up, my system has been in place for a year now and everything has been perfect! My electric bill has been zero every month and I have actually accrued a credit of about $500 for overproduction. All of the federal and state tax credits have come through. Adam has followed up with me several times to make sure everything was going well. I can't recommend Adam and Insight Energy highly enough. I only wish I had put the system in years ago!

Insight solar are liars. It's been a year with Solar now. I've waited a year to write a review and see how everything shook out. So far I'm slightly net-positive for going solar (because of the ONE TIME federal tax credit). However, NOT WORTH IT, if I could turn back time and not do it I would. Before you move forward with solar, my two cents:
-there WILL BE a lien against your home
-they will lie/inflate about savings to sell you panels
-work with your tax professional BEFORE you start working with solar installers
-DONT USE INSIGHT

We began the search for a second set of solar panels because our first set, from Vivint originally but now Sunrun, weren’t producing enough to cover much of our electric bill if any. Very disappointing. Sunrun came out and that experience was also disappointing so I began to search for a local company and came across Insight Solar. Eric helped us with every step of the process and it was effortless. The installers were great and I was informed of everything that was happening by them
and also by the people in the office. Stephanie and Kate were great with keeping me informed of the last steps and Stephanie walked me step by step how to turn on the panels. I would highly recommend this company to anyone who is interested in solar.

Insight just completed an installation on our house. All the employees were friendly and responsive from start (Brad) to finish (Stephanie), answering questions promptly and dealing with any hiccups along the way. We're now generating power, and all in all the process has been pretty seamless. Highly recommend!

Brad and his team did a great job. There were a few hiccups but it was taken care of promptly. I would not hesitate to recommend Insight and would use them again if I ever move. the main reason for picking them originally was the separate insurance plan which is critical as my son bought a home with solar and the company who installed it went out of business and there was no warranty so he had to pay out of pocket for repairs.

I worked with Adam Zucker who was very open, honest, and helpful throughout the process. The Insight Solar team was able to install the system in just a few days and were very helpful and courteous.

Unfortunately due to delays from Eversource, the system took a long time to activate and there were additional costs to make Eversource compatible to allow solar production at my property.

I would definitely recommend Adam and the team at Insight Solar, but would suggest that you prepare for Eversource to drag their feet on finalizing the connection.

Insight Solar has been amazing to work with from start to finish. Everyone has been super helpful through the entire process. We were kept well informed about each step and we were easily able to reach out with any questions. I would highly recommend!!

Brad and the entire team made the process seamless. They were professional, responsible, respectful and organized. We are thrilled w our decision to work w insight and are super happy w the installation and the savings. We would not hesitate to recommend.

Extremely friendly, very open and honest, and very efficient company to work with from start to finish . They take the confusion out of the home solar process

We met with Brad the Solar Guy and he patiently answered all questions, explained the process, and set realistic expectations concerning the installation, approval, and operational time line. And guess what happened? The system was installed - even with a change order for an additional panel midstream - approved, and operational almost two months before we expected. That’s more than good service, that’s outstanding service.

My experience is as a future potential client, with that being said I was privileged to have an insightful, professional conversation with the Supervisor, I believe his name is Edwin. He provided me with extremely valuable information that may have me going solar.
The way he was able to articulate the advantages and the innovative technology that is used was highly impressive. My future business will be with him!!

When a close friend received Insight Solar, I met with a rep, and all worked out perfectly. Really pleased with al
Well I changed to Clearview because the kilowatt

I have mixed feelings about this company. The install guys get 5 stars. A nice clean and professional job. The relationship and communi ations started out good but went down hill. I am a numbers person and want to understand how the magic of solar works. They setup me up with him the Solar Edge app. When I started experimenting with it I found out the panels installed were not what I was quoted. They were good panels but not not as good as what I thought I was suppose to be getting. We were able to work out settlement. I had questions and issues with the app. I felt it isn't reporting the system performance accurately, plus I wanted to be able to reconcile the numbers generated by Solar Edge to my Eversource bill. I didn't feel I received the proper technical support I needed from them and had to deal with Solar Edge and Eversource myself to get this support. To some degree, I felt like trust me it all works. I'm expecting it will.

All of my dreams have come true! Adam an his team have been awesome from start to finish and we are saving the planet!

Insight Solar was a wonderful company for installing solar on my roof. Aaron Lempert was super attentive and answered all of my questions. Insight was great at communicating throughout the entire process! Highly recommended

I chose Insight because they were willing to adapt to my preferences for certain solar equipment and still provide the best price over other quotes I received.
When issues arose due to supply-chain problems across the whole industry, Insight help me find substitute panels that were even better than the original quoted panels for the same cost.
Their installers are very professional and everything was quickly setup and functioning. They were very flexible at working around my schedule for roof and electrical panel contractors.
Insight managed the process of getting me connected to the grid and registered with the best solar energy-credit program.

Great experience, answered all my questions and some I didn't know I had, and got us up and running fast! And kudos to Brad the Solar Guy for making it simple.

Steven Reiss and Barbara Craft Reiss have installed a solar array on our roof.. We selected Brad the Solar Guy, and Insight Solar, after conversations and investigations with at least three different companies over the last three years. He was helpful, informative, honest and truthful. He is also a very good listener and explainer. He is the reason we went Solar.

At Doubleday Farm we had a great experience working with Adam Zucker and Insight Solar to put both solar panels and battery backup on our barn. The quality and professionalism demonstrated makes me confident in recommended them !

Just curious, what has been the turn around time for installing solar panels with this company? Is it 3 months - 6 months. I have to frequently ask for updates, since there was no feedback after the initial signup. Please share your experience. Thanks!

Insight solar came and did an inspection for a quote for an EV charger installation. That was probably two weeks ago. They never actually gave us a quote, they never answer the phone, and they never return messages.

If you like responsiveness and good customer service, definitely go with someone else.

We went solar as a group effort and couldn't be happier with our choice. The whole team at Insite were professional and readily available for our questions. A special thank you to Brad the solar guy. He came by when we needed and answered our questions in an easy to understand way. Thank you Insite

Incredible solar company, high care on quality or workmanship and cleanliness of the jobsites. Not only do they install solar and battery banking systems, they install residential EV chargers

We spent months comparing solar installers across the Pioneer Valley, Western Massachusetts and the Albany area. I am not lying when I say I interviewed a dozen vendors. And, there is no doubt that Insight Solar was the most professional and accommodating company. They performed admirably.

Every step was professional from the business discussions through to the installation. Let me tell you that it can seem quite complicated at times. They worked through it all and never made me feel stupid.

Probably the best thing about them is that they kept working with me to make things right. When there was a problem, they kept working to fix it even after they were paid.

I also want to give kudos to Brad Carmody who was our primary contact. Ask for "Brad the Solar Guy" and he will help make things right.

From my first contact with Insight Solar's Brad Carmody, aka Brad the Solar Guy, I had a delightful and easy experience. The office staff was communicative and responsive. The hand-offs were seamless, the installation was fast, the details were well managed, the permits and forms taken care of, the hook-ups were handled with the utility company, and I'm now generating more solar power than I use. The entire team at Insight Solar held my hand held the entire way and can't imagine a better customer experience. I'm very happy.

We were always intrigued by the idea of solar, but were wary of the price and the headaches with installation and getting permits. Insight Solar made it all super easy and convenient.

Adam, Christina, Leah and the Insight team handled everything from the initial consultation to the permits to the financing to scheduling our installation. Our biggest concern was that we needed a new roof before getting the install done. Insight even handled scheduling that part of the process for us. It was also more affordable than we expected (even with the new roof rolled in).

Best of all, we're expecting to save around $12