Idaho Farm Bureau Insurance
- 1312 S Washington Ave suite d, Emmett, ID 83617
- Commercial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
- Warranties Offered
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About the Business
What people say about “Idaho Farm Bureau Insurance”?
Customer feedback is mixed regarding this insurance company. While many reviews highlight the helpfulness, friendliness, and efficiency of the staff, particularly in handling inquiries and providing insurance solutions, there are notable complaints about unprofessional behavior from some employees. A few customers experienced rudeness during their interactions, which negatively impacted their overall perception. Additionally, issues with billing and communication were reported by some individuals, creating frustration. Overall, the inconsistency in customer service experiences leads to a cautious sentiment.
What customers highlight
- The front receptionist was super helpful and sweet answered all my needed questions.
- The ladies who answer the phone are always helpful and friendly.
- The local guys were wonderful and I’m extremely happy with them.
- Everyone in the office has always been more than helpful to us.
What customers mention as negative
Not mentioned in available reviews.
Recommended Reviews
The front receptionist was super helpful and sweet answered all my needed questions never had any issues, Stu has always gone above and beyond with all my insurance needs! Highly recommend him! 10/10 Many referrals have pleased with their outcomes as well!!
This is a great Farm Bureau office. The ladies who answer the phone are always helpful and friendly. They are a quick to respond to any questions that I have and are always courteous and respectful. My agent, Stu Barrett has always handled my requests quickly and efficiently.
My family and I moved to Emmett a couple of months ago from Jerome. Everyone one here has been so nice and welcoming, that was until yesterday. The 2 "ladies" at the front desk were rude, snotty, arrogant, and unprofessional. We went in to get a simple quote for insurance. We did not feel comfortable giving our SSN for just a quote. Let's just say they weren't very receptive to that. They tried to inform us all insurance companies require it. And when we informed them ones that didn't, they went on to put them down and refer to them as subpar. I don't know if they are cheaper or not because we didn't get a quote. I will say even if they were, we would not use them. There's something to be said for good customer service.
137 locals recently requested a quote