- 590c Progress Dr, Hartland, WI 53029
- Commercial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Warranties Offered
- Metal Roof
About the Business
What people say about “Hucke Exteriors, Inc.”?
```json
{
"summary": "Customer feedback about Hucke Exteriors is mixed. While many reviews commend the quality of the work, efficiency, and excellent customer service, several customers express frustration over communication issues and delays. Positive sentiments highlight responsive representatives who guide clients through the insurance process and deliver timely results. However, negative experiences reveal significant lapses in communication and dissatisfaction with the handling of jobs and materials used. This divergence in experiences suggests a need for improvement in service consistency.",
"liked": [
"The workers were impressive. They had a crew come over and rip off old shingles and put up new shingles the same day.",
"I felt like he was evaluating his own roof - and suggested we could get at least another year out of the existing roof.",
"Michelle was great communicating and helping my wife and I through the process.",
"Nick came out right away, not only that but he came out multiple times.",
"Our new roof and siding looks awesome, like a brand new house."
],
"dislaked": [
"No communication between sales individual and crew. Had to remind crew and sales individual what was going to be completed.",
"I was made to feel like the non unimportant black woman that insurance paid for the job.",
"My first horrible experience came after they received my first payment. The contact stopped.",
"There was a lack of updates, and I received nasty responses when I called to get updated.",
Recommended Reviews
No communication between sales individual and crew. Had to remind crew and sales individual what was going to be completed. They used split and old wood that was supposed to be new for repair. When the gutters were put back on, they were missing screws for the supports or barely screwed in at all. Previous gutters were suppose to be sealed in the corners but just were slapped with a substance that prevented water from traveling the channel. Exterior chimney was never removed from the side of the house and had to pay another company to complete. When I called to ask when the job would be completed several months later since I had not gone on my roof, I was chastised for not calling sooner. I do not make it a habit to go on my roof often. Was told an individual would be out to fix it many times but never showed. I recommend any other company for your exterior needs.
I first contacted a few roofing companies for an inspection over a year before ultimately replacing the roof. Everyone went through their standard sales pitch on why my roof should be replaced immediately. Except Jim from Hucke. I felt like he was evaluating his own roof - and suggested we could get at least another year out of the existing roof. One year later (with no roof failure), I decided it was time to replace and invited Jim back over. He provided a competitive quote and did a great job explaining the process and answering my questions. His crew did a nice job with the replacement, and Jim stopped over multiple times during and after the installation to make sure it was done to his standards - again, as if it was his own roof. I highly recommend Hucke.
Hucke came out and assessed my wind damaged roof and discussed how a insurance claim works with their company. The process was easy and convenient. The insurance only didn’t cover a little portion of our roof so we spent the extra money to get a whole new roof. The workers were impressive. They had a crew come over and rip off old shingles and put up new shingles the same day. My husband was home and I left for work and came back and the roof was complete. They took all the old roof debris to the dump and the roof looked great! Nice Job!l
- 590c Progress Dr, Hartland, WI 53029
- Commercial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Warranties Offered
- Metal Roof