I would give 0 stars if I could. I had an extremely disappointing experience with HomePro Roofing and Restoration. Their representative, Craig Driesse, pressured me into signing a contract I later canceled within the legal three-business-day window, as allowed under Texas law and outlined in their own agreement. Despite canceling in writing and receiving acknowledgement, they continued to pursue me for a cancelation fee and eventually threatened to file a mechanics lien, even though no work was ever done, no materials were delivered, and the contract was properly canceled.
Their communication was unprofessional, persistent, and at times manipulative. Instead of honoring their own contract terms and moving on, they repeatedly contacted me and tried to intimidate me into signing another contract or paying a fee I do not legally owe.
I would not recommend this company to anyone. If you do choose to work with them, read everything carefully and document all communication. My experience has been a stressful waste of time, and I sincerely regret allowing them access to my insurance information in the first place.
UPDATE 7/21/25: Since posting my review, things have escalated. After I shared my experience publicly, HomePro representatives repeatedly contacted me, including high-level managers, stating that if I remove my negative reviews, they would confirm in writing that no lien would be filed on my property. However, the letter I received only promised to confirm this AFTER I remove the reviews, which was not what was discussed. When I declined, the company continued to threaten to file a lien unless I complied.
Glenn Wilkinson, who identified himself as a manager at HomePro, personally contacted me multiple times to pressure me into removing my review. When I declined, he stated that HomePro would file a lien on my property unless I complied.
I sent a formal cease and desist requesting no further contact, confirmation of no financial obligation, and a guarantee that no lien would be filed. Instead of resolving the matter, I received additional text messages and emails escalating the pressure.
I have documented everything. The situation could have, and should have, been handled professionally and respectfully. I'm sharing my experience here to help other homeowners make informed decisions before signing anything.