- 21179 W 126th St, Olathe, KS 66062
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Warranties Offered
- Gable Roof
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Deals in bad faith. He negotiated a trailer with me and even used his business to back up his word, and turned around and sold it to someone else. All I can say is, if he would have told me no holds I would have gone that very moment, but he told me he could wait until Sunday. I just had to say this specially because he sent me his business info and stated that he has a good name in the area.
When I called Home Town Exteriors for a window quote, the owner answered and gave me an approximate estimate over the phone. If you've dealt with any of the big window companies, then you know that doesn't happen. There was no in-home sales pitch, no special limited time sale, no pressure. The price was half the big companies. The owner called multiple times to update on order and install timeline. And the install team did a great job. This is where we will get our future windows and any other exterior home needs.
Working with Home Town Exteriors was an absolute joy! Nick is very hands-on from start to finish, explaining everything clearly and going over siding options. I never felt he was "upselling" on anything.
There are a couple of seemingly little things that made this company so great to work with, both of which fall under basic courtesy--something the other companies I talked to lacked. Nick arrived about 10 minutes early for our first meeting (per my Ring cam), and he didn't knock on my door until our meeting time! I was working until our planned time, and this was just a really nice thing to do. He also never made me feel like I *had* to talk on the phone (though we did a couple of times). This was great for a number of reasons, from preferring to get high-cost things in writing to simply not enjoying talking on the phone!
My "toxic trait" is that I am a bit too much of a planner, meaning I tend to be very proactive about upcoming work dates and such. I know this bugs some people I hire, but I never felt that way from Nick.
The crew worked incredibly quickly. Everything I found said the work could take as much as 2x as long as it did! I didn't have a huge job, but I have a feeling a couple of things were unnecessarily complicated (though they never said as much) because of the quality of the original work.
Overall, if and when I need services they offer again, they'll be the first people I call.
- 21179 W 126th St, Olathe, KS 66062
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Warranties Offered
- Gable Roof