Highway 64 Truck & Auto Salvage

DO NOT waste your time on this company. Whoever answers the phone seems to think it's his job to do just that. Apparently they deal in auto parts but they refuse to talk to anyone about that and just transfer you to an answer phone that nobody answers. Do yourself a favor and take your business elsewhere.

I've dealt with many auto parts and junk yards before but this was the worst experience I've ever had in my life. I called and paid ahead for over $539.00 and the guy Kade seemed like an amazing worker but when I called the next day he stated the product was ready and i came from across town expecting to pick up my parts because he stated they were in. I gladly went there to find out there's no parts available, he didn't read the fine print and I ended up leaving in frustration and got a full refund but I was told my refund would come back to my card within 2 to 4 business days and it's been over 7 business days and no refund so be cautious using them for your auto parts needs because you might end up in a law suit over them not being able to refund you. They were rude and didn't even give me a chance to talk and I will never recommend them to anyone because how terrible the service has been. Use them at your own caution if your using a card they might take your money and give you hell for trying to get a refund. But i will never recommend them for as long as I live for the crappy service and terrible accounting.

Do not do business with Chad at highway 64. Husband purchased a Cummins remanufactured engine. Engine was bad and has blow by with less than 500 miles. Engine comes with warranty, started the process 1/21 and can’t get Chad to return text, calls, or emails. Almost 2 months with no communication. Waste of 6,500 for motor and another $3,000 for install. Horrible customer service. Unfortunately, money is going to have to be spent hiring an attorney to make this situation right.

I bought parts and was told they would deliver even though I was over in the next town. When I asked, I was told they would deliver to my town two times a week. Three weeks later, after several phone calls and with the last call being informed that it would be better fornme to come and pick up parts myself because "delivery was a mess," I took the trip only to find one of the parts was wrong and I had to wait to have them get the right part. No apology or attempt to make things right for wasting time and for fuel to go there. It seems to be an organized operation, but I won't be doing business there anytime soon.

I've had great service and I totally recommend if you need parts and service. Thank you and keep up the good work.

I was referred to the owner Chad of highway 64 truck and auto by a family member. I needed an engine in my 2017 kia optima.i couldn't get anyone in the Gallup area to work on it. Chad had no problem at all taking it in. He told me it would be at least 2 weeks. My kia was done in less then a week, he found me the exact motor with low mileage. He also detailed my car for a great price compared to other detail shops and the work was excellent. I drove my car back to Gallup and it ran like new. Everything worked, no engine lights, no service soon light. The engine was spotless, like it was from the factory. Not a wire or connector or of place. His mechanics did an excellent job at half the cost an albuquerque dealer quoted me and was completed in a week. Now this is excellent customer service which is rare these days. Don't waste your time with other shops and dealers. Go to highway 64 auto first and save time and money.

I have been going to hwy 64 for many years. I just perchance an engine for a 02 concord . We searched all over the states and had some bad luck with bad engines. They gave me their word that they would make right. Make a long story short, they put the engine in there self for free .Thank you, HWY 64 ...

Great team here. Everyone here is very hospitable and would let me know every time I called what was going on with the part. I like that the part was cheaper because of core exchange. First time I've done that and I had a great experience with these guys. Am going to come back.

I recently purchased a part that is extremely hard to find due to my car being obsolete and parts not made for it any longer from HWY 64 Salvage. I worked with a fellow named Chad who went well beyond what most would to help me out. The part took 3 weeks to arrive and boy was I surprised at the quality of the part, you simply could not ask for a used part to be in any better shape than the one I received. A week after receiving the part I found I would need all new bolts to install it unfortunately the manufacturer don't even make them anymore, I was out of luck. I took a chance on contacting HWY 64 Salvage again to see if they might still have the bolts they removed so I could purchase them. Chad from HWY 64 contacted me and told me he had the bolts and would ship them to me at not cost! All I can say is there are still a few very nice and good people out there and Cad is one of them. You can trust HWY 64 Salvage to take care of your needs.

Spectacular service provided at a time in need! Thank you, Chad and Thomas for all of your help and the willingness to go above and beyond to be a man of service and decent human beings. You guys are doing great!

Got them to pickup my toyota small pickup. They gave me money then found a part I had been looking for a long to fix my tailgate on my takoma pickup. Busy place but got me fixed up! Friendly and accommodating staff I highly recommend then. Will use the again!!!!! JOHN HANN.

They did a really good job getting my motor and putting it in my truck. Took them a week to get the motor then install it, runs great!!

Noah was perfect. Needed a spare tire for my 2001 Subaru I just bought. He got the tire the rim and the jack!! Awesome person, friendly and quick!! We traveled from Abq worth the trip. Thank you to Victor too!! Appreciate all of you.

I drove 3 hrs to get there... The part didn't work so they hunted around and found the part and saved the day! Thanks to Noah and the part runner... Great job!

We called the business to ask for availability and quote on a tire. Information on the vehicle was exchanged. My mom drove 2 hours for the tire, which ended up not being available. The issue was resolved, but it was a few days after. Thanks to Corry, who took the initiative to make things right.

Just wanted to briefly sing the praises of Hwy 64 Truck and Auto Salvage in Farmington, New Mexico. I needed a motor for my Nissan and not only did they have several to choose from, they had the best price nationwide by over $1,000. I mistakenly wired them $15,000 instead of $1,500 and the owner called me immediately advising me of my error and he mailed me a check for $13,500 that same day. I received his check 3 days later and felt a huge sigh of relief (just unbelievable). Sooo, if you are looking for integrity, honesty and quality, look no further than HWY 64 Salvage in Farmington, N.M..... and BTW, they ship nationwide at bargain rates...... tell them that John Harris sent you !

Called looking for a tailgate for a f150. I don’t remember the guys name that I talked to but he was super helpful and fast didn’t keep me on the phone long and got me the answers I needed! Definitely go to these guys

These guys are awesome! While traveling from NM to TN I had an axle issue with my tow vehicle and to add insult to injury I hit a deer totalling the front of my vehicle. With these guys help I was able to rebuild the entire front of the van and get the parts I needed to fix the axle. I was in a very bad situation and they treated me wonderfully, even working with me to get the parts to where I was doing the work. These people are simply good and decent human beings doing what they could to help a person in need. Absolutely recommend this place. Thanks you so much guys!

This is an amazing operation. They have acres and acres of parts and know where everything is and what's a fair price for it. People come from many miles around to repair their vehicles using this resource.
They also perform repairs. After a local dealership quoted almost $16,000 for work on my truck, these guys got it back on the road for under $2,000. And really, they didn't take any shortcuts. Even the dealership acknowledged the validity of their approach, and that they often collaborate.
Chad, the owner, appears to regard service to the community as a key to success. And his staff reflects this.

Chad and his crew give you the best deals on everything, especially now that everything is so expensive. My family doesn't go anywhere else. Excellent customer service experience.

I was never able to retrieve my items from my vehicle, even though multiple phone calls told me I could and then when I show up in person with my ID, they wouldn't take me to my vehicle to provide them with my registration (which people ALWAYS KEEP in they glovebox) and my title, which was in a safe in my trunk since I was homeless. Lost over $3,000 worth of belongings, not even including the car (which was worth another $2,000)...I go to A-1 now for salvage, I won't do business with Hwy. 64 ever again and haven't for tha last 3 years.

All I wanted were some taillights thinking Highway 64 could come in clutch. I went and bought a $170 aftermarket taillight that didnt even work on my truck either. The worse part is that they didn't even tell me that I couldnt refund it. I mean like I had everything; the receipt, the taillights still in the box and everything. I definitely won't be coming bk dude.

I desperately needed a part for my car and Highway 64 Truck &Auto were the only ones who had one. I highly recommend them, everyone very friendly and helpful.

Good afternoon, the 64 family. Show respect, and show professionalism at what they do. Many different time i have been there, they call a customer up and look up the item, get the part, send them on their way, and very friendly.

Talk to their staff on a Nissan flexplate. even requested photo of part,which they sent me to confirm right part. very Helpful! I will buy again from Highway 64

I'd give this a ZERO if I could. Called ahead of time from Gallup multiple times to ensure they have a part for me. I made the trip, paid expenses and 2 hours later they said they don't have my part. Wasted time and money coming out. So disappointed and so frustrated. Now going home empty handed and money spent.

Some excellent guys that were not only expedient with getting our vehicle towed after my sister and I were t-boned, but also went above and beyond to ensure that we were able to figure out our rental with the insurance company, and transported us where we needed to go in order for us to get our vehicle! Thanks so much!

Bought alternator for 2018 Nissan Rouge at a great price. Sales representative was helpful and got my part ready for pickup in a couple hours.

The person who was supposed to install my front windshield rescheduled and told me to come back the next day. When they put the window in they use duct tape instead of normal blue scotch tape they told me not to remove it for 24 hours when I removed it it removed some of my paint on top of that it left a significant amount of adhesive. I do not recommend getting your windshield replaced here pay the extra money to have it done by someone who cares Chad does not care nor do any of his associates.

1st call super friendly , told me his name and extension , said i'll have a guy go check and call back in a hr , i did got voice mail , left a message , called back again left another voice mail , called back again and gave up on them. my guess part was not worth enough to mess with . i sell parts too 26yrs the least they could do was tell me they didnt have it etc, not ghost me

Fantastic guys up front will help you get all you need. If they don't have it ready, they gave an accurate time plan to come back and pick up the parts. They also detailed exactly what you were getting from the high-quality vehicle photos on their computers. They also worked on the price with me when one of the parts they had had more wear than anticipated

Purchased driveshaft and it has vibration they tried to find another and then said they would refund my money. I’ve tried calling and emailing and nobody is responding. Very disappointing going to give them another day to respond then off to the Better Business Bureau. Don’t usually have any problems with used parts but this was a huge disappointment

Edited: have already emailed Chad no response and remains unresolved.

I worked solely with Jace and was very impressed with his pleasant demeanor and was surprised and pleased with his willingness to replace a less than satisfactory sun visor for my 2008 Ford Ranger that he sent me with another at no extra cost and within 2 days. He'll be my go-to-guy if I need used parts in the future. If he'd found the better one first, I'd have given him 5 stars

Absolutely terrible customer service. I stood in front of the counter for 15 minutes watching employees answer the phone. Call after call after call. No acknowledgement of a customer standing right in front of them. I asked if anyone cared to help me but all I got was dirty looks Oh well. Online purchase here i come.

Our go to place for parts. Never disappointed. Our go to guy here always has what we want in stocks. Super reliable company. And has warranty on about almost all parts.

Update: since the two murders you can no longer pull the parts yourself or go in the back yourself. I hope both families get justice for their husbands.