Logo of Heyer True Value Hardware

Heyer True Value Hardware

  • 200 WI-67, Walworth, WI 53184
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Heyer True Value Hardware, located in Walworth, Wisconsin, we pride ourselves on being a versatile resource for both residential and commercial projects. Our comprehensive range of services includes roof inspection, roof cleaning, tile roofing, shed roof repair, and green roof repair. We understand the complexities involved in managing these tasks, and our team is dedicated to delivering durable, high-quality results that stand the test of time. Our commitment to organization and attention to detail ensures that every project is handled with precision and care. Whether you are a seasoned contractor or a DIY enthusiast, we provide the tools, hardware, and expert guidance you need to succeed. With decades of experience serving the community, we have established ourselves as a reliable partner for all your home improvement needs. Our strong project coordination capabilities allow us to tackle even the most intricate jobs thoroughly, ensuring long-term value for our clients.

What people say about “Heyer True Value Hardware”?

Customer feedback is mixed regarding Heyer True Value. While many reviews praise the staff for their friendliness, knowledge, and the store's wide selection of products, some customers express dissatisfaction with specific service issues. Complaints include a lack of communication regarding service appointments and overcharging for services rendered. On the other hand, positive reviews highlight the helpfulness of employees and the community-focused atmosphere of the store, making it a preferred choice for local shoppers. Communication and customer service appear to be inconsistent, with several customers noting recent declines in service quality.

What Users Like The Most

  • They’ve never made me feel silly for any questions I have and I like that I don’t have to second guess the quality of any tools I purchase.
  • This level of service is hard to find anywhere these days.
  • They offer many many extra services and have a wide variety of merchandise for all kinds of projects.
  • Staff is very helpful, especially Tim.
  • There is always someone on the floor with the object or info you need, even if they have to tell where to get it if they don't have it.

What Users Like The Least

  • What kind of customer service is this? can't call me to tell me.
  • I was very disappointed I overpaid for a refill.
  • Customer service has declined.
  • I left after waiting 10 minutes for assistance at the paint department.

Recommended Reviews

Overall Company Rating
Good 4.3
Out of 21 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Russell Hegg
May 1, 2025

On Monday asked for window screens for entire house. told by Jim if it's raining Tuesday he will be at the house. Thursday called, Jim says it didn't rain, and they are too busy for him to come and measure. if I want screens I must measure the windows. what kind of customer service is this? can't call me to tell me. never buy another thing from this company. no way to run a business.

Madison Peyer
Nov 4, 2024

As a woman teaching herself carpentry, Heyer True Value an excellent resource for quality tools, hardware, supplies and knowledge. I spend my money here over the bigger stores because of the quick help and guidance I get from the employees.
They’ve never made me feel silly for any questions I have and I like that I don’t have to second guess the quality of any tools I purchase. A plus, they are patient with young children. Love the little town-one-on-one feeling of this store.

frank sottrel
Jan 27, 2024

I have been coming to this store for over 40 years. This store has good people, (Paul and Jane) is organized, clean and well stocked. Many times over those years Paul has gone out of his way to help. This level of service is hard to find anywhere these days.

Ben Johnson
Dec 7, 2022

Always the place to go for great service. They offer many many extra services and have a wide variety of merchandise for all kinds of projects.

Raul Huerta
Jul 10, 2022

I believe this is the only hardware store in Walworth WI. people in here are very friendly and helpful and they are very well stocked on most products.

Traveling O
Jul 1, 2022

Heyer True Value is an important store in the Fontana/Walworth/Williams Bay because it is the only full service hardware store in the area. Extensive Garden Supplies, live plants and Christmas decorations in Season.

Staff is very helpful, especially Tim.

Allen Filloon
May 23, 2022

The real deal. An old school hardware store where you can get almost anything you need to maintain your home.

Matt Haeni
May 21, 2022

Friendly and know staff. Convenient to be here in town and have most things big box stores have. Definitely saved me in a pinch more then once. Rental is nice and lots of options. Also have a nice little green house with plants too.

Cousin Bryan
May 14, 2022

This hardware store is a rare find, the true value hardware store of yesterday, with a friendly, knowledgeable small town staff that's willing to help you. They're good people in a store that has everything you need.

Kathleen Moran
Apr 10, 2022

Heyers is the best polace to go for what you need : products or information. There is always someone on the floor with the object or info you need, even if they have to tell where to get it if they don't have it. And one doesn't need to walk a mile to get to it

Erin Emerson
Apr 5, 2022

Found a six plug, direct plug into outlet surge protector for out in our living area for $5.99 plus tax. What a steel!

Doreen Admin
Feb 21, 2022

They have a UPS facility which was super helpful when returning an Amazon item. I really appreciate them having this.

cesars reefs
Jan 30, 2022

Customer service in the store is good. However I brought a 15 lb propane tank to get refilled and got charged for 20 lb. Like next time if I get 10lb refill are they going to to give me a free 5lb probably not. I was very disappointed I overpaid for a refill.

Tony Mckinney
Jan 28, 2022

A great friendly staff and very helpful! A little pricey on some things but now to bad and always glad to help out local businesses

Monica DuShane
Jan 23, 2022

True small town hardware store with personable staff and a diverse selection of items. They also accept UPS shipping items which was unexpected and appreciated! I much prefer to shop locally and Heyer True Value is my new go to hardware store.

Austin Feirtag
Dec 25, 2021

The staff is fairly friendly, always have at least one employee ask if I need help with anything. Great place if you need something quick.

Sebastian Bautista
Nov 10, 2021

Aquí te brindan un excelente servicio siempre hay personas que te ayudará con cualquier preguntas sobre sus productos y muy amable

Fred Beltoya
Apr 27, 2021

I go there often they always got two things I need in there people that work for them are very nice Las Vegas

Leona Barton
Apr 26, 2021

Friendly enough, need to get rid of the mask.. I like to see people's faces.. I have seen them for all my life.. miss them.

Linda Nelson
Mar 26, 2021

The first thing was the maskless individual. There are signs about mask requirements. They are not enforcing it. I needed paint and the woman announced over the P.A. that assistance was needed at the paint department. I planned to buy several things while the paint was being mixed. After waiting 10 minutes, I left. I have spent a lot of money at this store. There were always helpful men, usually older, always ready and willing to help. Not lately. Every time I'm in that store lately, customer service has declined. I won't go back. I won't go to big box stores. There are other hardware stores. If you don't mind waiting and sometimes getting rude service, this is your store.

Wesley Feltner
Nov 4, 2019

Bought me a radiant space heater and gorilla tape . No big zip ties, cinder blocks or plastic sheeting though!muhahaha!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 200 WI-67, Walworth, WI 53184
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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