Heritage

I was impressed with their response time. I called on Friday morning and they were out the very next day to take a look and give us a quote. The Owner of the company Kevin was professional, friendly and was able to figure out the problem right away. We had a bad leak, that caused excess water damage.

Working with them was so easy. They organized everything really well. They effortlessly coordinated the plumbers, dry wallers, tilers, flooring, ect to restore our home. Everyone was on time, respectful, and well skilled. This was a huge relief to have someone have so many great contacts, so it could be a one stop shop experience.

I felt very safe and secure with them working on our home. They had to do some repairs while we were out of town and used locked box on our door. They treated our home like it was their own and everything was kept clean and secure.

I am so happy we found this company. I would highly recommend them and would use them in the future if we ever have any other repairs come up for restoration.

Do not use this company, they quoted me a price for cleaning my smoke damaged walls and broke their quote down to show why they were quoting that price. When they came out to clean they were only there for 6 hours and didn't use any of the supplies they quoted me for. I waited over a month to receive a bill and out of concern I called them when one still didn't arrive. I was only able to get a receptionist on the phone and she said she'd leave a message with the manager. I did this 5 more times with no call back so finally I got angry enough on the phone that the manager called me back. All he could tell me was that he would look into it and call me back. Guess what didn't happen, a callback! It is now mid November, services were rendered in August, and I recieved an email telling me if I pay my invoice by the end of the week they'll knock $200 off. How can I pay an invoice when I still haven't recieved one? Find a company that is better managed than this to work with, trust me! It will save you a ton of stress.

We noticed swelling in our wood laminate floor and discovered that our water heater had been leaking for some time, ruining the sub-floor and soaking the sheet rock. We called Heritage Restoration and Kevin was at the house the same day & had a crew working on it the following morning. They did a very professional job and it looks like nothing was ever wrong. The section of sheet rock that had to be replaced perfectly matches up with the existing sheet rock. We would definitely use them again (although we hope we won't have to)!