- 311 Cain Dr Ste 4 Suite 4, Haysville, KS 67060
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Slate Roof
About the Business
What people say about “Heartland Roof & Gutter”?
Customer feedback on Heartland Roof & Gutter is mixed, with several reviews praising their professionalism, timely service, and quality workmanship. Many customers appreciated the clear communication and support during the roofing process, especially regarding insurance claims. However, a number of reviews raised concerns about poor communication, delayed responses, and unfulfilled commitments, particularly regarding scheduled visits and follow-ups. These serious complaints highlight significant issues that could affect the overall satisfaction of potential clients.
What Users Like The Most
- Excellent workmanship and customer service.
- Heartland is very professional and knowledgeable.
- The crew worked hard and were professional.
- Crew was quick and professional and completed work very quickly.
- Heartland was very helpful in getting my roof replaced.
What Users Like The Least
- Poor communication, delayed responses, and a lot of excuses.
- Took them months after I've already paid my deposit, to come out and fix my roof.
- A couple guys came out, put a couple patches on the roof (that did nothing).
- Made plans to come look and or send someone. Again no show.
- I had to follow up with them constantly.
Recommended Reviews
I was dealing with another roofing company and didn't feel right about the quote, so I contacted heartland to get a 2nd bid.. Adrian came out the same day and gave us a very reasonable quote compared to the other company.. he went over everything with me and kept in contact with me throughout the whole process, responded to my texts mostly right away.. he told me after I gave him the deposit it would be about 2 weeks until they started... after the deposit I was scheduled for that next Monday.. crew showed up bright and early..tarped everything and got to work..they scheduled me for Monday and Tuesday.. crew had it done in 1 day.. once they was gone I went out to pick up any missing nails (couldn't find any) they was fast and professional and I would highly recommend them to anyone needing there roof repaired or replaced!
I had this company provide me a quote to repair my roof in 11/2024. Due to there inspection person having a baby the inspection was pushed off and a tarp was supposed to placed over the damaged area. I kept contact and it was not tarted until 1/2025. I then was able to pick oil it the tiles and sign paperwork. I was advised that I had to pay a deposit. So I put $4000 which was half of the bill in 1/2025. My roof has still yet to be repaired and it is 6/12/2025. Poor communication, delayed responses, and a lot of excuses.
Excellent workmanship and customer service. Was so happy with the finished product. Definitely will call them back out for all roofing needs!
- 311 Cain Dr Ste 4 Suite 4, Haysville, KS 67060
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Slate Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Heartland Roof & Gutter offers free estimates for their services.
2. Are warranties offered by the company?
Yes, they offer limited lifetime product warranties on new roof installations.
3. Does the company offer senior discounts?
No information found regarding senior discounts.
4. How is the company overall rated?
Heartland Roof & Gutter has an overall rating of 4.9 out of 5 based on 66 reviews.
1. What services does the company offer?
Heartland Roof & Gutter offers roofing services, including roof repair, roof replacement, shingle roofing, insurance claim assistance, and customer consultation.
2. Are there any services the company does not offer?
No information found regarding services they do not offer.
3. Does the company offer emergency services?
Yes, Heartland Roof & Gutter provides emergency services.
4. Does the company offer eco-friendly accreditations?
No information found regarding eco-friendly accreditations.