- Phoenix
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Slate Roof
About the Business
What people say about “Hardacker Roofing LLC”?
Customer feedback is mixed regarding Hardacker Roofing. While many reviews highlight the company's exceptional service, quick response times, and professional communication, several negative experiences have been noted. Issues include unprofessional behavior from staff, poor quality of work, and lack of follow-through on repairs. Positive reviews particularly commend the staff's helpfulness and the efficient completion of roofing projects, suggesting a generally strong performance in customer service and communication. However, the serious complaints about specific incidents raise concerns about consistency in service quality.
What Users Like The Most
- Knowledgeable, great service, communication, price!
- Hardacker roofing did a fantastic job on my tile roof!
- The office staff was helpful, informative, and courteous.
- Amazing customer service from the first call!
- They exceeded my expectations based on the quality of their work.
What Users Like The Least
- One of the owners, Bonnie, is unethical, rude, and guilty of Theft of Services.
- I had the displeasure of working with some of the most difficult, hard-headed and judgemental folks I've ever been around.
- Customers service is just as bad beware people.
- Horrible work and customer service just as bad.
- The roof is still leaking and they say it is not on them because there are holes in the metal stacks.
Recommended Reviews
From the first encounter to the last, Great!!
Knowledgeable, great service, communication, price!
and when I had any small issues or questions they came out immediately and go above and beyond.
What else is there, they are the BEST!!!
Hardacker roofing did a fantastic job on my tile roof! everything was done perfectly and at a fair price. Ken Nelson was extremely professional and friendly. He got the job done in no time. Bonnie was a pleasure to talked too over the phone. I highly recommend this wonderful company for any roofing repairs. Thank you Ken! Thank you Bonnie! Sorry it took so long for me to leave a feedback. Cheers!
One of the owners, Bonnie, is unethical, rude, and guilty of Theft of Services with another local business. Shame on her. As a company who lists their honesty policy all over their website, she would be ashamed of herself. If you aren’t happy with someone’s services, give them the opportunity to make it right rather than steal
from them.
Follow up: *pot, meet kettle.* If you’re unethical when dealing with other people’s businesses, how will you treat your own clients? People deserve to know you refuse to pay for services YOU used. Don’t steal- period.**
- Phoenix
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Slate Roof