Logo of Hamren's Auto Service, LLC

Hamren's Auto Service, LLC

  • 2122B Winston Ave SW, Roanoke, VA 24014
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Hamren's Auto Service, we pride ourselves on our versatility and technical expertise in providing top-notch automotive services. Located in Roanoke, Virginia, we specialize in a comprehensive range of offerings, including roof installation, roof replacement, emergency roof repair, and more. Our ability to handle both residential and commercial projects showcases our commitment to delivering durable and high-quality results that stand the test of time. Our organized and well-coordinated team pays meticulous attention to detail, ensuring that every project is executed with precision.

Whether you need roof waterproofing, skylight repair, or water damage repair, we approach each task with a focus on reliability and thoroughness. We are recognized for our industry-standard reliability, making us a trusted choice for clients in Roanoke and the surrounding areas. With us, you can expect a seamless experience from start to finish, no matter how complex the job may be.

What people say about “Hamren's Auto Service, LLC”?

Customer feedback for Hamren's Auto Service is overwhelmingly positive, highlighting the exceptional customer service, quick turnaround times, and honest pricing. Many reviewers appreciate the friendly and knowledgeable staff who communicate effectively throughout the service process. The shop is praised for not only addressing issues but also for providing fair estimates, often significantly lower than competitors. Customers feel valued and taken care of, making them feel comfortable returning for future services. Overall, Hamren's is highly recommended for anyone seeking reliable auto repair in Roanoke.

What Users Like The Most
  • They got right on our car and the lady at the desk was super helpful and super professional.
  • I trust these people so much!!! They are honest and good at their work.
  • Appts are easy to schedule with just a phone call or text, and they always do the job right.
  • They replaced our brake pads and rotors in 2.5 hrs and were very reasonably priced!!!
  • The staff is incredibly polite and transparent; I've never once felt taken advantage of.
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Excellent 5.0
Out of 25 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
David Rosenfeld
Jul 13, 2025

Hamrens is solid! A very nice crew and they actually care about rectifying issues with your vehicle. I highly recommend Hamrens Auto Service.

Ronald Creighton
Jul 2, 2025

Had the best experience ever we had a screw in our tire losing air, we did a search on Google and drove to them and they got right on our car
The lady at the desk was super helpful and super professional.
Thanks so much for taking care of us like family

Brennen McCoy
Jun 4, 2025

I had work done here back in December and couldn't be happier with the quality of work and fair pricing. I was kept informed the entire time my vehicle was in the shop and was glad that the owner took the time to do the job right!

Patricia Johnson
May 5, 2025

I trust these people so much!!! They are honest and good at their work!! I got another vehicle and it was leaking oil pretty bad. Firestone had 3 mechanics looking at it and one of them came all sad looking and told me my turbo was blown. I almost cried because I had just got the vehicle about 4 days ago. I took it to Hamren and it was a bolt holding the turbo in that was to long causing it to leak oil. So I’ll never trust Firestone again.

Maeghan Bentley
Nov 21, 2024

We dropped our car off in the morning and was fixed the same day before noon ! Recommending them for any car needs!

Shawn Garrett
May 28, 2024

The best auto repair experience in Roanoke, hands-down. Great customer service -- quick, responsive and knowledgeable -- and honest pricing. I'll never go anywhere else.

Ryan McKinney
May 28, 2024

Kelly and Joe were very helpful and informative about the service process, and Joe even recommended some self-service options for some issues he found with my car. This is one of the best business I've ever worked with, and I'll absolutely be returning.

Aaron Rhodes
Apr 24, 2024

Friendly, affordable, and they work on just about everything. You know a place has skills if you see a vintage micro bus, a pontiac ws6 and a diesel benz all under the same roof being cared for. Highly recommended from someone who spent 15 years selling cars!

Jacob Myers
Apr 8, 2024

Great people. Friendly, honest, and fair. I've taken my cars to them for years and will continue doing so as long as they are around.

Loretta Smith
Feb 19, 2024

I had a major problem with my vehicle. Took it to one shop. They were gonna charge me almost $1800 to fix it. And I took it here and they did it for half that. Everyone in the shop was very pleasant. Would never hesitate to go back.

Byron Powell
Dec 20, 2023

The ONLY place I will take my BMW. Hamren's does excellent work on time and the customer service is second to none.

Gene Franklin
Aug 22, 2023

They were quick but the service got you in and out the crew was very friendly quick to explain what was wrong with the vehicle and what could help it and fix the problem

Casey Brozovsky
Jul 30, 2023

Appts are easy to schedule with just a phone call or text, and they always do the job right. We get regular maintenance, oil changes and tires for our family's Chrysler van and always appreciate their kindness and patience with us. Fairly priced and on time!

Tom Wallace
Nov 19, 2022

Always awesome service in a timely manner.
Very competitive rates. Super friendly staff.
Best repair shop in Roanoke. Owner Operated Jarl always takes pride in his work ☝️

Gaze Wayne
Nov 16, 2022

This is the absolute best place to take your car in town! The best service and work I have ever seen. Hard working and friendly people !

Frey Monaco
Sep 8, 2022

This is one of the only places I feel comfortable bringing my car as a lady that doesn’t know much about cars, they are incredibly polite and transparent; and I’ve never once felt taken advantage of while getting my vehicles serviced. 10/10 recommend

Ashley Forsythe
Jul 29, 2022

I originally went in to have my breaks checked to make sure they were fine. Not only did they check my breaks, but also rotated my tires. While I was there my phone froze and the receptionist was kind enough to print me directions to the nearest AT&T store (I'm not from the area and require my phone to navigate). I will definitely use them again in the future.

Kristin Rogers
May 20, 2022

We were driving thru Roanoke on our way home to MD when our brake pads started sounding like they were going to fall off.
Hamren was the closest garage and in desperation we pulled in. They were soooo nice! Went out of their way to help us, replaced our brake pads and rotors in 2.5 hrs and were very reasonably priced!!! Highly highly recommend!!!!!! Would definitely use again!

Sandy Taylor
May 18, 2022

Great reasonable service, Jarel has been our mechanic for over 10 years. They explain work before doing and very dependable! 5 stars isn't enough!

Andrew Pitt
Apr 7, 2022

So we are in Roanoke for therapy for our son. The therapists car had a rear wiper blade damaged so I rang Hamren's and spoke to Todd who was extremely helpful and polite. He took the tag details and told me the part would be delivered to them in 20 minutes! I drove down and was extremely delighted to meet Todd and the other people in the shop. We had a lovely chat about cars in general. The part arrived and Todd was nice enough to show me how to take the old one off and put the new arm on (he happened to have the exact same car in the workshop as my therapists car). Can't recommend them highly enough and wish I lived in Roanoke just so I could use them to service my cars! Honest polite and helpful people! Thanks guys and I will pop in to see you on my next visit. Andrew

Yitty Long
Oct 9, 2021

I was on a road trip from NJ. Something started to rattle so I stopped by Hamren's just as they were about to close on a Friday. A helpful man jped in to help me quickly diagnose the problem at no cost. Loose lug nuts. Could have been a major problem. Thank you Hamren's!

Misty Eubank
Sep 11, 2021

If you are in need of car repairs, give Hamrens a call. I have been a customer for several years and I have always been treated well. He is very fair and honest and goes above and beyond to get things taken care of.

Michael Lautigar
Aug 5, 2020

Jarl has provided me with outstanding service for several years. Sorry that I haven't posed a review before now. He is very polite, thorough and 'on the nose' about whatever needs to be fixed. Thanks for the service over the years!

Kevin Williams
Jun 13, 2020

Hamren’s is a straight-up no-nonsense auto shop that just gets it done. They fix what needs to be fixed, and nothing more. No frills. No flair. No price gouging. No extra unnecessary repairs. They’ll even tell you about things you need to keep an eye on, but aren’t necessary today.

They also do pre-buy evals. A year ago, I was thinking about buying a “gently-used” 2014 vehicle I found on a local dealer lot in Salem. I made the disappointing mistake of falling in love with it and was just about to buy it, but decided to take it to Jarl to have him give it a “once over” before buying it. Jarl said “don’t. He then showed me things the dealer had neatly covered up that would have easily been at least another $4,000 in repairs just to get it through Virginia inspection. So I drove it right back to the dealer, who unapologetically put it right back on the lot in the same spot with the same price tag. I eventually found a different vehicle and took it it to Hamren’s and they gave it a clean bill of health.

As long as we own vehicles and live in Roanoke/Salem, we’re taking them to Hamren‘s.

Thanks guys. Easiest 5-star rating ever.

Rhonda Ferris
Aug 14, 2019

Knowledgeable and honest mechanics! Locally owned and operated. Fair prices. Jarl and Todd are very friendly and helpful. Highly recommend!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 2122B Winston Ave SW, Roanoke, VA 24014
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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