- Virginia City
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Warranties Offered
About the Business
What people say about “Gutter Brothers, LLC | Custom Seamless Gutters”?
{
"summary": "Customer reviews for Gutter Brothers are predominantly positive, highlighting their professionalism, quality of service, and prompt communication. Many customers appreciated the detailed quotes, timely installation, and the respectful demeanor of the installation team. However, there are significant concerns regarding customer service responsiveness, as some individuals reported delays in receiving estimates and communication issues after initial contact. While the quality of workmanship received high praise, the lack of follow-up on unresolved issues has left a few customers frustrated.",
"liked": [
"They did a great job and really care about their customers.",
"The quote was reasonable compared to other companies and the installation team arrived on time.",
"From the initial consultation to the completion of the project, Gutter Brothers displayed a high level of professionalism and expertise.",
"Their prices are very reasonable, they showed up on time, and everyone was extremely friendly.",
"Luke and his team did an amazing job, from color recommendation to install."
],
"disliked": [
"I've waited a week for him to submit his estimate. NOTHING. Don't waste your time on this company.",
"After a week and a half of trying, they won't return any calls or emails.",
"We reached out to Luke just a few days after the installation, and that was the last time we had any contact with him.",
"Unfortunately, the rain gutters do not catch the rain water! We have 3 places where huge water falls pour over them
Recommended Reviews
I’ve had Gutter Brothers install a complete set of gutters and downspouts on one house and add downspouts on another house. They do great work and really care about their customers. I highly recommend them!
Great experience with Luke. He's a bit stoic, but I can appreciate that. He's about his business. I don't need to be sweettalked. He answered all of my questions and provided me with a couple alternative quotes when I asked about gutter guard, and other things via email. I ended up going in a different direction but Luke was very competitively priced and my experience with his estimate and follow-up was very positive.
Luke, who claims he is the owner, came to my home a week ago to give me a quote to clean my gutters and install leaf filters. Took almost an hour of my time for this appointment. He showed up wearing a "Beekins" moving shirt, not anything related to Gutter Brothers. I've waited a week for him to submit his estimate. NOTHING. Don't waste your time on this company. Really, really poor customer service!
- Virginia City
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Warranties Offered