Greener Shingles Alaska
- 3241 Sleeping Lady Ln, Anchorage, AK 99515
- Commercial Roofing
- Industrial Roofing
- Free Estimates
- Warranties Offered
- Metal Roof
About the Business
What people say about “Greener Shingles Alaska”?
Customer feedback for Greener Shingles is predominantly positive, with many reviewers praising the company's responsive customer service and effective communication throughout the project. Customers appreciated the thoroughness and professionalism of the team, as well as their ability to resolve issues swiftly. However, there is a significant negative experience reported, where a customer felt abandoned after not receiving updates for weeks and incomplete work. This mixed sentiment highlights the importance of consistent communication and reliability in service delivery.
What Users Like The Most
- The owner has done his due diligence to find just match for our discontinued product for our roof.
- Greener Shingles did a phenomenal job with the treatments. Very communicative through the process.
- David was honest, professional, and truly had my best interest at heart.
- The promised guarantee is genuine. A simple inquiry was responded to immediately.
- Friendly, each worker introduced themselves. The shingles look darker and well… rejuvenated.
What Users Like The Least
- They completely ghosted us. Avoided our calls and emails and never called us back.
- It's been about 2 months and I’m not holding out any hope of ever hearing from them again.
- I can’t get up on the roof to check, so I’m not sure if I overpaid or not.
Recommended Reviews
I want to amend my review of Greener Shingles. They have really stepped up to complete our project. The owner has done his due diligence to find just match for our discontinued product for our roof. We are awaiting installation and I am happy with the attention and the pleasant, enthusiastic customer service they are providing. That was the initial impression I received and I am pleased to say that it has now continued and would remove the previous review if Google reviews were easier to manage.
Initially, the company was fantastic to deal with, prompt and courteous. However, after being unable to get the proper supplies to complete the job they completely ghosted us. Avoided our called and emails and never called us back. We received one update after about 3 weeks and then nothing. It’s been about 2 months and I’m not holding out any hope of ever hearing from them again. They received their deposit and only did maybe 1/2 of the agreed upon work, if that, because I can’t get up on the roof to check, so I’m not sure if I overpaid or not. It’s not like we have the funds to just throw it around so we are stuck not knowing what to do. Maybe they will reach back out to me. It’s a shame because they started out really well and I’d have referred them in a heartbeat.
Greener Shingles did a phenomenal job with the treatments. Very communicative through the process, and very reactive to changes. When the crew came out for the initial roof cleaning and pre-treatment, they noticed a bit of organic material still caught in the gutter that was missed from the late fall and cleared it out at the same time they were pressure washing and removing moss.
There was a bit of a snafu with my credit card early on but I was able to walk through issue(s) with Dave and Robert and we were able to smoothly resolve it and proceed.
Have already recommended personally to other people I know, and would recommend again :)
137 locals recently requested a quote
- 3241 Sleeping Lady Ln, Anchorage, AK 99515
- Commercial Roofing
- Industrial Roofing
- Free Estimates
- Warranties Offered
- Metal Roof
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