Logo of Good Faith Energy | GFE Roofing

Good Faith Energy | GFE Roofing

  • 4122 Billy Mitchell Dr, Addison, TX 75001
  • Commercial Roofing
  • Financing Available
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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Recommended Reviews

Overall Company Rating
Excellent 5.0
Out of 85 reviews
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Barb Carroll
Jul 30, 2025

It has been pleasure working with Cris at Good Faith Energy. I could not have asked for a better experience in getting a new roof. Would definitely recommend Good Faith Energy!!

Betty Ann Nesmith
Jul 23, 2025

We had an issue with our solar powered / Generac home combination system.

The Generac was not shutting down after utility power was restored. Aaron got in the phone and helped us diagnose a very complex issue. We were able to resolve the issue without requiring a service call.

I really appreciate a company that works to ensure clients are more than satisfied.

Drake Livingston
Jul 17, 2025

Highly recommend GFE for solar systems in Denton. They installed solar panels plus multiple Tesla power walls and the experience was amazing.

Mo hires the best people and everyone wants to do their best throughout the entire process. With construction, issues can come up and Mo enables his team to solve problems!

Isai Rodriguez
Jul 16, 2025

As a fellow solar business owner, I can confidently say that GFE sets the gold standard for solar in Texas. Their workmanship and professionalism are second to none—highly recommended.

Aaron Craig
Jul 11, 2025

I wanted to wait a few months before leaving this review just in case any issues came up with our new solar panels and battery. Thankfully, everything has worked with no issues so far!

I chose to reach out to GFE for a solar system install because they have been in business for many years, they are local to DFW, they have great Google reviews, and are A+ rated on BBB. Meghan Orem was the sales rep I worked with and she was great. Not pushy, very patient with me, knowledgeable, and answered all of my questions. I will also note GFE had the best pricing of all of the other solar companies I had spoken with.

Samantha Strickland was the project manager and she was really great to work with as well. We received several updates as the project progressed through all the various stages (design, permitting, etc.) and everything went pretty smoothly except when actual install day came.

Unfortunately, there was a miscommunication between the installers and the architect and the wrong plans were used. This was really concerning for me because the installers cut parts of my roof fascia in order to get the panels to fit and drilled unnecessary holes in my 1 yr old roof all without consulting me first. That being said, GFE immediately apologized for the mistake and sent a crew out next day to fix the problems however I saw fit. The next install crew was much much better. They used my leftover shingles to patch the roof, installed new fascia boards, and came up with a solution that involved moving as few panels as possible to prevent more drilling. However, because of the design change, we failed our initial inspection from the city. I think there could have been a little more proactivity on GFE to anticipate this, but nonetheless they resubmitted the paperwork and it all passed.

The GFE electricians that did the wiring did an excellent job. Frans, did the the walkthrough after the install and he was very thorough showing us how everything worked and suggested which electric providers to use to get the most out of our system. Even the billing department (Shaima) was super nice and worked with me to get a signed lien release once the final payment was made.

All in all, I am happy with my experience getting solar/battery installed by GFE. Despite the install/permitting issues, I would still recommend them to anyone looking to go solar!

Ben Cox
Jul 10, 2025

They did helped me design the system that was right for my needs. Excellent customer service, great communication, and at a competitive price.

Ravichandran M. Kaushika
Jul 7, 2025

Good Faith energy came to my house after I pointed out that the panels were not generating electricity.

I expressed my displeasure to the people on the phone, the CEO asked their staff to fix it, and the CEO was on top of the issue.

I felt later that they wanted my business and wanted me to be satisfied.

Carl Ash
Jun 20, 2025

Recently purchased a home with Solar and Tesla Powerwall. This was very new to me. Frans was awesome helping me navigate thru this new world with great patience and knowledge. Thank you for getting us started on our new journey.

Sean Oswalt
Jun 12, 2025

Got a solar install done with Goodfaithenergy between 5/20 and 6/12, 2025

- Great sales reps, great roof installers, great electricians.
- Quality work done. I especially notice they route their conduits beneath the roof rather than along the top of it, hiding them.
- Not so great C-suite and Payroll Dept (pressured me to disburse and sign forms despite system not being energized on initial date due to a Powerwall 3 failure)

After the Powerwall 3 RMA the system was energized and everything's great, but there was some unnecessary heartburn during that period due to a lack of customer service skills on the part of people who just seemed to want their money.

Deepika Thankanchan
Jun 4, 2025

Good Faith Energy did an outstanding job installing solar and battery at my house! I really appreciate the support from Frans and all of the GFE team! I highly recommend GFE for installation of solar and batteries!!

Sandra Venerable
Jun 2, 2025

Good Faith Energy recently installed a Tesla Powerwall in my home, and I couldn’t be happier! I’ve had solar panels for several years but knew that the Powerwall was my next step in trying to beat the high cost of electricity in Texas. They were great to work with from the moment I contacted them to see if they were willing to do an installation in west Texas. They came out and had me up and running in just a couple of days. Great company with great employees

Rusty Bridges
May 30, 2025

I recently completed by solar installation and setup with Good faith energy. 5 stars well deserved. The company communicated well internally, was very quick and clean with their installation, and even helped me address the HOA. Frans was an especially good help during the onboarding training to work the apps and setup. Thanks GFE team!

Jonathan Craft
May 30, 2025

Mohammed is the best of the best when it comes to solar and Tesla products. Long time original Tesla Roadster owner here and he knows the product inside out. He also takes time of day for you whenever you need which is hard to find these days. If thinking anything solar he is your guy and company. Don’t think anymore just do!

Sreenadh Reddy Depuru
May 17, 2025

They truly lived to up to their excellent reviews in my case. I dealt with Meghan and she was truly exceptional. Very knowledgeable and patient. Their proposals are very detailed. I will update the review once the installation is done.

Paul Hohnsbeen
May 16, 2025

Throughout the process from site analysis, design, contracting and installation Good Faith people, processes, subcontractors consistently demonstrated technical competence, Customer care, meaningful / clear communication. I made one scope change, post contract, pre-construction. The additional cost was fair and the additional permitting effort was fast. Particular shout-out to Omar (sales) Steve (master electrician) and Kaden (journeyman electrician). They were meticulous, efficient and just good people.

Its not easy to maintain the right people, reputation, quality product and a profit in a construction business. Good Faith has found that rhythm. Thankyou Mohammed Abdalla and Good Faith Energy.

Lance Weems
May 9, 2025

I want to give a big shout out to Good Faith Energy. I found this company on Tesla's website in the top listed group for knowledgeable Tesla certified technicians and service. I worked with Samantha and Taylor and they were both exceptional. I wanted to get an Expansion Battery unit for my existing powerwall3 and Solar System. I'm so glad I did because my my existing powerwall unit was mounted on a single stud and was not sturdy. The previous installers who installed in 2024 did not install up to city compliance. Good Faith resolved that as well. My system is very professionally complete. Thank you Good Faith for living up to your namesake! I would most definitely recommend Good Faith Energy ~

Lance W.

edward lad
May 7, 2025

The process from initial consultation through install was outstanding. The Sales Rep (Meghan) was very knowledgeable and provided answers to all the question I had about the materials, technology and purchasing process. I was very surprised on the timeline of the process, from the time I agreed on the purchase to the complete install was only 5 weeks, the system was completely operational on the day installation was complete. I would highly recommend GFE for your Solar energy purchase. This was one of the best experiences I have had with such a major purchase.

Bryan Poole
May 6, 2025

Brian the head installer and team did a great job. On time and answering any and all questions. Completely in record time and the install looks great! Not live as awaiting CPS for additional meter. Will recommend!

Tom Scarabelli
May 3, 2025

With any work it’s hard to find a business that cares about their name, quality of work, and customer satisfaction. Everybody I dealt with at GFE was professional and showed interest in answering my questions. I’m not an easy person to sell to, I like understanding what I’m getting.

They delivered exactly as discussed. I did have work that had to be performed post install, and this is another very important point where GFE delivered. Resolved my issues promptly.

Very happy with the work, highly recommend. If you are unsure with solar, ask them for a reference on who’s had it for a little while for some insight, I’d be glad to answer questions.

Carl Beal
Apr 26, 2025

I just started an account with Good Faith after the previous company who installed my solar went out of business. Frans Sanchez has been very helpful in getting my solar production app up, along with giving me a lot of information on choosing electric provider that would benefit me best!

David Z
Apr 26, 2025

Good Faith Energy was amazing! They really do take the time to listen and answer all solar power questions you may have. I highly recommend them.

Joe Coffey
Apr 24, 2025

I have never left a review before
I am very curious about the solar panels and batteries and installation. I called good faith office unfortunately they cannot work in my area, but the lady that answered the phone was very helpful very knowledgeable and was very pleasant to visit with. She did not have to be due to they couldn’t do the work. I would recommend them to anybody. I wish they could have done my work

Kenneth Slack
Apr 22, 2025

Good Faith Energy just finished up my job last week. They are very professional at every phase of the project Excellent presentation and very straight answers on all my technical questions. They provided great engineering drawings for approval and then came out with a large crew and had it installed in 4 days. Steve the head electrician and his crew could not have been nicer to have in my home. Great company!

Jordan Yee
Apr 22, 2025

Good Faith Energy is an Excellent solar service!! Professional, courteous, patient & friendly!
Ryan & Frans Sanchez were outstanding at helping us with our system! I highly recommend GFE to go solar with batteries!

Shariq H
Apr 12, 2025

Had solar panels and a power wall 3 installed. Nice experience from beginning to end, worked with Sammy who wasn’t too pushy. Samantha who helped with hoa approval was efficient. Slight hiccup with installation in the garage but after my feedback the electrician team were able to rectify it efficiently as well. Overall happy!

Zen Wang
Apr 11, 2025

Good Faith Energy recently installed a solar system on our home, and I’m incredibly impressed with their professionalism, efficiency, and patience in addressing all my questions. I want to give a special thanks to Frans L., Samantha S., MJ O., and Reser W. — they truly exemplify what it means to care for and support their customers. Thanks to their outstanding work, I’m not just a satisfied customer — I now enjoy a zero electric bill too!

Natalie Zimmerer
Apr 10, 2025

We just bought a house with solar panels and powerwall batteries and Good Faith Energy was very helpful in getting us set up and understanding our system. Frans came on site and was very knowledgeable on the system and helping us understand the ins and outs. He was able to answer all of our questions and help us feel more confident and excited in using our system!

Nabin Shrestha
Apr 9, 2025

Blown Away by Good Faith Energy!

We’re about 70% through our roof replacement with Tesla Solar Tiles, and WOW — Good Faith Energy has been amazing! From day one, they’ve gone above and beyond. They made the insurance process a breeze, showed up right on time, and have been moving the project along like total pros.

The crew is friendly, professional, and clearly passionate about their work. Everything looks incredible so far, and I’m genuinely excited to see the final result. If the rest of the job goes anything like the first part, it’s going to be perfect.

Huge thanks to Mo, the CEO, for leading such an incredible team and running a company that truly delivers on its promises. Couldn’t recommend Good Faith Energy more — they’ve earned every one of these 5 stars!

Andy (sleepnclass)
Mar 27, 2025

Fantastic company with helpful and nice people. No BS or hard sell. Once they got the parts from Tesla the project moved FAST.

Install works as advertised, no funny business or switch ups with the pricing. Couldn’t be happier with this company.

If solar becomes financially viable for me I will definitely be going with them.

Colton Mcguffin
Mar 25, 2025

5 star service 5 star attitude frankly I wish I could give them more 10 stars Michael Salano is the man with the plan!!

Derris Murphy
Mar 21, 2025

After a hailstorm last year, I decided to go with a Tesla Solar Roof because I wanted a really nice look (curb appeal), and the concept of clean energy and energy that pays for itself over time.
We looked at several installers, but after meeting with Mo (the owner) and visiting the company in Addison, TX, where I met Michael (the co-owner), I knew the best installer would be Good Faith Energy.
I was not disappointed. The entire team from Lindsey & Amanda in Project Mgt. to Joe S. in Engineering, to lead installers Anthony & Francisco (electrical) was amazing. Their dedication to customer service was apparent every day, and they were all truly professionals. I was surprised that most of the installer crew were previous installers and employees at Tesla with many years of experience. We were the first Solar Roof V3R install, and Tesla even had an onsite trainer and supervisor.
We have been operating for 5 months and have had no issues whatsoever. The SPAN app & Tesla app are both easy to use and understand & provide tons of information. All in all, I would recommend Mo & his team to anyone interested in solar.

Lisa Lamkin
Mar 20, 2025

Great sales and installation experience - all team members thorough and knowledgeable - they really care about getting the details right! we love our system and would definitely use Good Faith Energy again.

Kyle Miller
Mar 12, 2025

GFE was a pleasure to work with throughout my insurance claim and roofing experience. Jeff, Landon, and the entire team went above and beyond to make sure our house and roof were taken care of to the smallest detail. I highly recommend GFE!

Josh Iturrino
Mar 6, 2025

"I initially had a frustrating experience with Good Faith Energy and left a 1-star review. However, discussing the matter with Michael Solano he took ownership of the issue, and worked diligently to resolve it. His professionalism and commitment to making things right completely changed my perception of the company. I truly appreciate the effort and integrity shown, and I’m happy to update my review to reflect the excellent customer service I ultimately received. Thank you, Michael, and the Good Faith Energy team!"

Tim Torno
Mar 3, 2025

I received several solar proposals over the past 3 years. We selected Good Faith Energy primarily because of the clear and direct approach of Sammy Abdalla, the fair pricing as well as the many positive reviews they have. The installation team was managed by Zain Elahi who kept me well informed. The installation process was efficient and the construction crews cleaned up well afterwards. The post installation Review Session by Frans Sanchez was extremely helpful to understand the Tesla App and also to select the most appropriate retail energy provider for our unique needs. Overall, the process was professionally managed and very well done. I highly recommend Good Faith Energy!
Tim Torno, CPA

Louise Baldwin
Feb 28, 2025

I recently had GFE add a 3rd Powerwall 2 to my system they installed a few years ago. Their customer service is stellar. From my first call about 8 months ago when I knew the PW2s had not been made for some time, to followup calls, telling me they would keep a lookout for one for me, to the recent call telling me they had one and the install everyone has been kind and supportive. I know who to call or email for help. The install team was great, install is pristine and they did a great job cleaning up. There is nothing I can think of that they could have done better for me.

J G
Feb 22, 2025

Due to consistent power outages during inclement weather we contacted Good Faith Energy to install solar panels, Tesla Powerwall backup batteries, and a SPAN electrical panel to control and monitor everything. From the design and engineering phase, to the walkthrough of the finished project, every person we interacted with at Good Faith Energy exhibited an outstanding customer-first approach in their role. I highly recommend Good Faith Energy for any solar, whole-home backup, or conservation of energy needs your family may have.

E M
Feb 20, 2025

We had an excellent experience with everyone at Good Faith Energy to install solar panels and batteries for our home. They know their crafts and did a wonderful job with the installation. We are very happy with the entire process and results. Thank everyone involved in our project. We appreciate your hard work and support.

Cari Foote
Feb 19, 2025

Very positive experience from start to finish. Objective clear data, excellent communication, expectations not over promised, project on time and workers here when scheduled, very ethical company.

Rheba Mitchell
Feb 12, 2025

Good Faith Energy did an outstanding job of installing solar with Tesla Powerwall 3s and a SPAN at my home. I highly recommend them as your solar electric installer. Frans Sanchez, the field engineer with GFE was very kind to walkthrough the system with me. GFE is a great business that sets examples of how to really do solar right!

Mark B
Jan 27, 2025

After meeting with two other Solar companies who pushed leasing, we decided a purchase was preferred and chose Good Faith Energy. The installation included 29 solar panels, a Tesla 3 Powerwall, and SPAN panel. Our main motivation was having a backup capability during power outages but saving on electricity when we are not experiencing outages. The SPAN panel is very handy for managing which circuits stay powered during an outage - thus extending the backup duration.

We chose Good Faith because of their experience, excellent reviews, and being a local company. From the start, our Sales Executive, Linsey, patiently guided us through the process, answering all questions without any hesitancy.

Our Project Manager Amanda assisted in obtaining all city, utility and HOA permits, and she did an excellent job in communicating throughout the process. During the installation, I was very impressed with the thoroughness of the team and the professional grade of all electrical components installed.

The installation process was capped off with post-installation support from Field Applications Engineer, Frans. He went above and beyond, providing both remote and in-person guidance on using the Tesla and Span apps and helping us choose a new electricity provider that offers buy-back of excess energy.

Overall, we are very satisfied with our decision to go solar with Good Faith Energy. We highly recommend Good Faith Energy to anyone considering solar power for their home.

I'll forgo pictures because several have been uploaded in previous reviews. Ours will look the same ;-)

Matthew Dolan
Jan 24, 2025

Overall excellent work at the agreed price, very pleasant to work with. Some headwinds with the project: 6 months from contract to install because of supply shortage and local regulatory approval, with very limited communication from the company to explain the delay. They are Dallas based, and substituted a local San Antonio electrical installation contractor instead of their GFE employees (which had been the agreed plan.). I talked with the owner, agreed to use the subcontractor, and Elevate Electrical Solutions did an excellent job with the installation. The GFE company owner called twice to personally work out problems. He was transparent about difficulties and clearly committed to doing excellent work. I definitely recommend them for solar panel and wall battery work in the San Antonio area, even though they are based in a different part of Texas.

David Gu
Jan 18, 2025

From beginning to end, everyone on the GFE team was professional, quick to respond, and simply the best solar installer to work with. Meghan, Omar, Zain, and many others all took great care of my project. I'm extremely satifised with how everything went.

Jenny Fagley
Jan 17, 2025

I did some fairly extensive research and ended up interviewing 5 different solar companies. Good Energy stood out, by far, as being the best to do business with. They've been in business for 10+ years and their customer service is stellar. The sales process was no pressure. When I had questions regarding the contract, Mo (the owner) called me and personally went over every question/concern I had and was happy to accommodate me and change what made me uneasy in order to put my mind at ease. He was beyond nice and accommodating. The installation process was thorough and smooth. They happily worked with our every need and request. Beyond that, they are local and they always have someone who answers your phone calls and emails quickly. Once the installation process was complete, they sent out an expert (Frans) to go over how my entire system worked, what to do in case of an outage, how to go off grid, and how to save the most money by using the right electric company combined with programming tactics. He was so extremely knowledgable, super nice, and very patient as he spent several hours with me teaching me and answering any questions I had. He also gave me his number in case I had any further questions in the future. We had 75 solar panels installed on our roof with 4 Tesla back-up batteries. We are up and running and making more energy than we are actually using. Thank you GFE for your stellar customer service and excellent products! OH! And shout out to Francisco (the installing electrician) too! He and his assistant (I don't remember his name) were so extremely nice and very knowledgeable. They were motivated to make sure every circuit worked as it was supposed to and that we were happy with the results of their work. Super team of guys at Good Faith Energy! Highly recommend!

Michael Isaac
Jan 16, 2025

I couldn't be happier with my decision to go with Good Faith Energy! I spent months talking to companies and getting quotes, none compared to the knowledge, friendliness, and communication of Good Faith.

During the process it was very clear this was a well run company. Every step of the process was smooth and the communication was clear. Even the install crews were amazing! Very respectful of our home and time.

After install, the team was always quick to answer my questions. The level of support and responsiveness you get from Good Faith, puts the big companies to shame. You're just a number to the big companies, to Good Faith, you're a valued customer for life.

I have zero regrets. If I move homes, Good Faith will be installing my next system.

Wahhaj Ali
Jan 14, 2025

I had been doing my research and shopping around for a solar installer for sometime. Interacted with many who were just not honest and were looking for a quick sale.

A colleague shared Good Faith Energy's (GFE) contact and from the start Mo and Sammy were prompt, extremely easy to work with, transparent, and the best part, zero pressure.

GFE really went out of their way to research and explain the benefits of comparable Tesla systems, however, the PointGuard system was something we were adamant about pursuing.

Within a few days Mo and his team had gotten back to us and provided an estimate. They answered all of our questions and made it simple and easy to sign.

Even with just a few months from year end, the Good Faith team ensured our system was installed within the schedule and timeline they had committed to. Most critically playing the role of a partner that ensured inspections were completed successfully.

This made everything simple and extremely easy to follow, they had subject matter experts working closely with our HOA and utility providers, scheduling inspections on our behalf.

It truly felt like a white glove service.

I would not hesitate to recommend GFE for your next solar/battery install.

I just want to call out their amazing team members for top tier delivery:
- Samantha & Amanda (Project Managers)
- Ronny/Khalid (Install)
- Frans and Mike (Post install check-in and inspections).

Apologies for anyone that I may have missed!

Il be coming back for that V2X module!

Richard Tworek
Jan 2, 2025

I had them install both solar panels and power walls and their service was great. They kept me informed the whole time and very easy to deal with and professional. I highly recommend them!!

oadams001
Dec 19, 2024

I just had solar panels and Tesla batteries installed. Can’t be more happy with everything. The Good Faith team was amazing to work with, from sales to walk through of the system operation. No high pressure sales, they took the time to go over everything and answer all my questions. They were able to work around to help get the installation process going according to my needs at the time.
After installation everything was explained in a way that I could understand.

Overall, I highly recommend Good Faith Energy for your energy needs, they are dedicated to doing the right thing.

Jennifer Jin
Dec 19, 2024

I’ve had a super smooth experience with GFE for the entire buying process. They kept me updated every step. I appreciate the help from Lindsey, Shaina, Samantha, and Frans with teaching me everything I need to know. I highly recommend them as a genuine solar company who cares about quality service for their customers!

Chuck Podrasky
Dec 18, 2024

We recently made the decision to switch to solar power for our home and after extensive research, chose Good Faith Energy for their expertise and commitment to customer service. From the start, our Sales Executive, Moses, patiently guided us through the process, answering all questions without any pressure.

Project Manager Amanda assisted in obtaining all city, utility and HOA permits, and the installation team, led by a communicative and thorough team lead, did an excellent job. Initial breaker issues with our Span electrical panel were quickly resolved.

We were particularly impressed with the post-installation support from Field Applications Engineer, Frans. He went above and beyond, providing both remote and in-person guidance on using the Tesla and Span apps to manage our system. His continued support even after installation has been invaluable.

Overall, we are thrilled with our decision to go solar with Good Faith Energy. Led by CEO Mo Abdalla, the entire team provided exceptional service and made the transition seamless. We highly recommend Good Faith Energy to anyone considering solar power for their home.

Michael A. Mota
Dec 17, 2024

I did a solar panel , SPAN, and battery backup setup with GFE which was completed in December 2023.

Originally i was reviewing a quote with Tesla but got ahold of GFE sales engineer Mohammed as they were a certified premium installer of the former's energy products. He quickly won me over with his knowledge of the field and addressed every question posed with great certainty.

Out of 10, i would give the implemenation process of the system a 9.7. It was mostly seamless. There was a subcontractor delay and some details around the SPAN and battery backup setup had to be adjusted at the last minute due to logistics but overall GFE staff were quick to address issues and concerns as they arised.

GFE completed the installation and got all the municipal approvals to have the system operable by 2023 year end which i greatly appreciated as it allowed me to claim the energy credits on my tax return.

Post installation support has been reasonable and the installation remains in solid shape despite the turbulent weather patterns affecting Texas.

I look forward to working with them now and in the future. For solar in DFW, they are highly recommended.

Nat Dreyer
Dec 16, 2024

Everyone from Good Faith is always professional and it has been easy to talk to them. They usually know the answer to any question, but if not, they get an answer within 24 hours. They always return phone calls or text's promptly. They are familiar with all facets involved in a solar system like how to choose an electric company and battery brands. They also keep you updated on the progress of getting the local permits. This is very helpful since the process of getting solar panels is quite complicated. I felt that I could ask them for information or clarification in the progress even if they were not the installing company.
Their installers are also very professional and efficient workers and they pick up after themselves. They showed up on time and explained what they were doing and why it had to be done that way. They were able to answer all off my questions and I felt they were very professional and took care not to damage any of my property. After the installation there Frans came out to explain in detail how the system worked and to tell us how to trouble shoot problems which may occur. For the first time in the process of dealing with installers of the panels, thermostat, and the backup batteries did I feel comfortable with the whole process. I would recommend to anyone interested in solar talk to Good Faith first to get all the CORRECT facts

Devang Desai
Dec 11, 2024

I recently had the pleasure of working with Good Faith Energy for the installation of a solar system paired with two Tesla Powerwall 2, and I must say, the entire experience was nothing short of exceptional. From start to finish, every stage of the process was handled with professionalism, transparency, and a commitment to quality.

The journey began with a highly informative and pressure-free sales pitch. The team at Good Faith Energy took the time to understand my energy needs, explain the benefits of solar power, and detail the features of the Tesla Powerwall 2. Their knowledge and honesty immediately built trust, making it an easy decision to move forward with them.

Once the project was initiated, the design phase was smooth and efficient. The Good Faith Energy team kept me informed throughout the process, sharing detailed plans and offering clear explanations. Their design incorporated both functionality and aesthetics, ensuring the system would not only perform well but also look great on my property.

The installation process was incredibly well-coordinated and timely. The crew was punctual, professional, and respectful of my property. They worked efficiently, and the entire system, including the Tesla Powerwall 2, was up and running in under two months — a timeline that exceeded my expectations.

After the system was installed, I received a thorough walk-through and live demonstration. The team made sure I understood how to monitor my energy production and usage via the Tesla app, as well as how to maximize my savings and energy independence. Their patience and attention to detail during this phase were greatly appreciated.

Overall Experience: Good Faith Energy made the entire process seamless. Their focus on communication, transparency, and craftsmanship was evident at every stage. I now have a high-quality, fully operational solar system with Tesla Powerwall 2 backup that provides me with energy independence and peace of mind.

If you’re considering going solar, I wholeheartedly recommend Good Faith Energy. Their professionalism, quality of work, and customer service are truly unmatched. This was an investment in my home and future, and I’m grateful I chose Good Faith Energy to make it happen.

Kevin Fine
Nov 28, 2024

Very happy with the service and process for installing solar panels and battery packs. GFE offered a good customer experience, and I'm happy with the product so far.

Ganesh Prabu
Nov 14, 2024

I had a great experience with Good Faith Energy (GFE) from start to finish. Omar, who initially explained the process, was incredibly helpful in outlining what to expect throughout the installation. He made sure I understood the steps involved, including the city inspection and the expected installation date. His transparency and thorough explanations really set the stage for a smooth process.

Once we reached the installation phase, everything went as planned, thanks to excellent coordination by Samantha, the project manager. The installation team was professional and efficient. They took great care of my home and yard, ensuring there was minimal disruption and that everything was left in pristine condition after they were done.

Frans did the final walk-through, taking the time to explain how the solar system works and tailoring the setup to my specific needs. He was patient and clear in showing me how to use the system in a way that best suited my situation. It’s been running smoothly ever since!

Overall, I’m very satisfied with Good Faith Energy’s service, from the initial consultation all the way to the final setup. I highly recommend them to anyone looking to go solar.

Jay Caguioa
Nov 12, 2024

I inquired with Good Faith Energy a year ago for a carport to add solar onto as well as batteries and an EV charger. At the time there was not anyone who could help me build the carport, but the sales rep I spoke to, MK, went above and beyond and kept searching until he found someone who could help. There were a few bumps on the way with the carport being delayed (not GFEs fault) but they remained patient and continued to work with me for the months it took to get the carport built and be structurally sound. They were the only company who came out and did detailed engineered for my system, explained everything to me, sparing no detail, and got my system working amazingly and looking better than I ever expected. True professionals in their field and they actually care about their community (I've been to several of their office events). I wish I could give more than 5 stars! Big thanks to Amanda my project manager, Austin the engineer who worked on my plans, and of course MK who was more than a sales rep, he treated me like a good friend and always had my best interests in mind. GFE is the only company worth working with through and through!

asholakh
Nov 11, 2024

I couldn't be happier with our decision to go solar with Good Faith Energy! From start to finish, the team was professional, knowledgeable, and incredibly patient with all of our questions. They provided a thorough assessment of our home, explained the costs and savings in detail, and never pushed us into making a decision.

The installation process was seamless, and the crew was respectful and efficient. They finished on time and left everything neat and tidy.

The customer service has been top-notch. They continue to check in to make sure everything’s working well and answer any follow-up questions we have. If you’re considering solar, I highly recommend Good Faith for their expertise, honesty, and fantastic service. Five stars!

Mitch Mitchell
Nov 9, 2024

Good Faith Energy is one of the most reliable and customer friendly companies I've ever had the pleasure of dealing with. We purchased two solar/battery systems from GFE for our residence and our parent's residence. They handled all the permitting paperwork and HOA approvals for us. Installation was done quickly and the project managers communicated with us throughout the process so we were aware of the status at each stage from design, permits, PTO, and installation. I highly recommend Good Faith Energy if you are looking for solar or battery for your home or business.

charles threadgill
Nov 9, 2024

Frans has been out to inspect a clients Tesla System with thermal imaging. He discover damage not visible to the naked eye and overlooked by trained adjusters and other Solar contractors.

Sonu Sharma
Nov 8, 2024

I recently had solar panels installed by Good Faith Energy, and I couldn't be happier with the experience. The sales team was awesome—they didn't push me to buy anything. Instead, they took the time to understand what my home needed for complete coverage and spent a good amount of time with me to ensure everything was clear.

The installation process was also very smooth. The team was professional, created no mess, and ensured a clean install. Even when some circuits were tripping after the installation, they quickly came back and replaced them without any hassle.

After the installation, the representative from Good Faith Energy was incredibly patient and took the time to answer all our questions. They explained how the app works, how the off-grid system functions, and even helped us identify which solar buyback program would work best for us with our Solar and Powerwall combination.

Overall, I highly recommend Good Faith Energy for their excellent service and dedication to customer satisfaction.

Joe
Oct 31, 2024

Good Faith installed a Solar Panel and Tesla Powerwall system on my house, and I could not be more pleased.
Having seen so much shoddy work and lack of pride of workmanship, I normally do everything myself. This project was a bit out of my range, so I shopped around for an installer.
Good Faith met or exceeded expectations at every turn. From the initial feasibility study to the final walk through, everything went as smoothly as I could have hoped.
The roof crew braved excessive heat and a very steep metal roof to quickly and neatly install the solar panels.
Ronny and Jerid did an outstanding job of mounting all of the assorted boxes, devices, and conduit, leaving me with a very neat, professional looking installation.
Everyone from Meghan (first contact) to Frans (final walkthrough) was friendly, knowledgeable, and most importantly, patient.

Jorge Castro
Oct 25, 2024

Very thorough. Informative. Patient.
Thank you.

Update : make sure you ask all your questions before he leaves your house.
I sent him a text with a follow up question and received no response. Going on three days now. I should have waited a few days before writing the first review.

Kerry Rivers
Oct 24, 2024

Frans was great about all the information about my solar. Big thanks to Amanda and others for a great experience! Also to Meghan! She was amazing!

Tricia Loe
Oct 24, 2024

We've had great service from Good Faith Energy, and Frans did an excellent job of leading us through options for power plans and the details of the apps that control our new system.

Stuart Ravnik
Oct 21, 2024

Working with Good Faith Energy has been an overall good experience. Once the project was started, things went very smoothly and we are very happy with our install. The only reason this isn't a five star review is some missteps in communication early on with several missed emails or miscommunications and some long delays in getting responses. These were eventually resolved, but when a new project is started, the team really needs to get together and explain to the customer who will be handling which aspects of the project. I still highly recommend them.

Todd Dawson
Oct 21, 2024

Good Faith Energy was an excellent choice for us in choosing a solar power system.

They are professional and well-organized. They walked us options regarding panels, battery storage, and even assisted in finding a quality roofer to replace our worn out one prior to going solar.

Good Faith was timely, worked quickly, and managed all permits and inspection very well. I highly recommend them for solar projects.

G R
Oct 10, 2024

Good Faith Energy installed an 18kW solar system with battery back up at our house in October. They were great from the first call until the finish. Our salesperson Meghan was wonderful to work with and went the extra mile to make sure that they had as much information as they needed to estimate the job properly and was always available to answer questions and make sure we were aware of what we were getting. I felt that their pricing was pretty close to other quotes that we got for the system, but they were more detailed. Once we had committed to working with Good Faith, we paid a deposit and they put together the documents needed for getting a permit and we waited for Dallas to give us the okay to move forward. There is a little bit of waiting while this happens so be aware that between the work needed to get the permit documents together, for Dallas to issue the permit, and for you to get on the construction schedule it may be a couple of months. A lot of that time is waiting for Dallas to issue the permit, though. Once construction began the crews started early in the morning and worked diligently all day. They were good about cleaning up and I didn’t have any concerns about them having complete access to the house. Everyone was friendly and professional. Unlike most contractors I’ve worked with, Good Faith Energy had Cris, who was solely dedicated to quality control, come out separately from the construction crew after everything was done and look over the install to make sure it was done to their standards. They also had Frans come out and explain the system to us in detail, help us set up apps on our phone that controlled the battery and load control systems, pick a power supplier to maximize our savings, and do a power outage simulation to show how the system works when the grid goes down. Good Faith Energy is a soup to nuts provider. They never let us feel like we were on our own. They were experts on the system that they installed; they will maintain the system, update the system should we want that, and everyone has been completely delightful to work with. I don’t think you can go wrong with Good Faith as your solar energy company!

rhedd5
Oct 10, 2024

Good Faith has been awesome to work with! From Meghan in patient relations to Martin who drove from Dallas to Houston literally in a hurricane to do install… Jusy great… I would also like to thank Mike and Amanda for overseeing things… My system is up and running and we are dialing in the details and working through some nuances with the support of Frans on the back end…. Great experience, highly recommended…

Patrick & Taylor Zhang
Oct 10, 2024

My wife and I had a great experience with Good Faith Energy! They did a great job of communicating with us really well throughout the whole process and the process of getting the panels installed was amazing as well. So far, the solar panels are doing great and generating a lot of energy for us!

The only complaint we had was that for the construction crew that worked in our attic for the solar panels install, they didn't clean up after themselves and there was quite a bit of debris. Other than that, very good experience!

Rockwell Hopkins
Oct 8, 2024

My experience with Good Faith Energy has been exceptional. The up front sales process was great. Sammy provided all the knowledge about the system and installation process that I was missing. He was not pushy at all but he helped me make good decisions up front so I didn't have any regrets later. Samantha was my project manager and I can't say enough good things about her. My HOA approval process was not easy but the same day we got the first denial of our application, she was ready and submitted our well documented appeal. Approval came within days after the appeal. She communicated with me often during the various approval processes just the right amount but not too much. The installation went very smooth and within a few days it was commissioned and energized. Last but definitely not least, Frans came to my house to meet with me and educate me on the best electricity plans for my system, the various apps, and strategy for backup during grid outages. He is incredibly knowledgeable and this meeting was very helpful.

It is very rare to find a company with this high level of customer focus. It has been a pleasure to work with GFE and I recommend them without hesitation to anyone considering a solar PV system. Thanks Good Faith.

Rockwell Hopkins

Dara Fetsch
Oct 6, 2024

We found Good Faith Energy (GFE) from Tesla’s website as their preferred installer of solar systems in Texas and they responded within a day of us contacting them.

We had our first call with GFE on 05/30/24 to start the discussion on our solar project. They were extremely knowledgeable and answered all of our questions. They even called one of their customers to speak to us regarding their solar project who said they were extremely happy with the entire process, and even subsequently added panels to their system.

We had several subsequent video chats with the CEO, Mohammed Abdalla, who continued to graciously answer all of our numerous questions and even revised some pieces of the contract with a few things we requested. The contract included all the legal verbiage and the exact specifications for the system that we had agreed on. We signed the contract with GFE on 05/31/24 and the process started.

Our site visit was scheduled for 06/01/24. We determined that a set of panels on one section of the roof on the front side of the house wouldn’t work due to no access from the attic, so we had to revise the layout. We ended up moving those panels to the back of the house and added a few more panels to generate the production we needed since that area doesn’t get as much sun as the front of the house. On 06/10/24 we added a SPAN to the contract and GFE had no issues with any of our requested changes.

We had to wait for approval from Oncor, which was signed 07/04/24, and we got Interconnection approval on 07/26/24. The installation was scheduled to occur 08/08/24-08/13/24 and did actually occur as per the schedule.

We had an issue where production was not as expected and GFE came out immediately, worked diligently, and got everything resolved within 3 days.

After a few weeks of production, GFE sent a representative, Frans Sanchez, to our house to make sure we knew what all the equipment did and that we knew what to do in various scenarios. He successfully performed an off-grid test where we simulated a grid power outage. He reviewed the Tesla and SPAN apps with us and showed us how to use them optimally, making suggestions for some of the settings. He gave us several websites to visit, suggested electric plans based on our system and how we use electricity in our home, and suggested we join the Texas Solar Facebook group.

We recently completed our first full month of production and our electric bill was only $35 dollars. The previous month was $530 so we are extremely happy with that!

Overall, we are extremely happy with Good Faith Energy. Everyone we have spoken with and all of the workers who performed the work have been very friendly, professional and knowledgeable. We definitely recommend them!

Mark Lien
Oct 4, 2024

Working with the Good Faith Energy Team was an excellent experience from sales, installation to and including the walk through. The project manager was on top of scheduling, contracts and all other issues keeping the project moving forward. The installation team helped with issues that came up involving the power company and worked it through resolution. Final installation was completed beyond expectations. Walkthrough team made sure that I had a good overview of what I had installed and helped set up the app to give me the best solar performance for my system. They also gave me options for consideration of different solar buyback plans. Overall they provided an excellent customer experience.

Deb Fitzpatrick
Oct 3, 2024

I cannot say enough good things about my experience with Good Faith Energy. They installed 30 solar panels and a battery for me. I did my homework and looked at both national and local companies. I could not be happier with my decision to go with GFE.
From my first call, to the final inspection, the process was flawless. Every employee I dealt with was professional, passionate and caring in their individual responsibilities in the process.
This is a huge investment, and I would encourage everyone to do their homework to ensure that they are happy and confident in their provider. Going with GFE was one of the best decisions I have ever made!

Wayne Hoffmann
Oct 1, 2024

I've delt with several other services, but Good Faith Energy actually does what their name says. They repaired a system that has had several other Solar firms looked at and billed me for nothing done. The Good Faith Energy Technician is the first that actually looked at, told me what was wrong and took care of the problem for a reasonable price. I can't recommend them more highly. If I ever again I have a problem with my solar/backup system, they will be the first that I call.

Reynaldo Colón Valero
Sep 30, 2024

Good Faith Energy did a great job for us by installing a whole home backup system. We could not be happier with the results. Big shoot out to Martin and Ivan for the beautiful and professional installation. The system looks gorgeous!

D H
Sep 30, 2024

My experience with Good Faith has been beyond exceptional. They were amazing to work with and I'm thrilled with the work they did.

I got roof-mounted PV panels from a different company over 10 years ago, and that was fine, but the Texas electric grid is unreliable and if you have solar but not batteries, when the grid fails, you lose power even during the day. I've no desire to bake or freeze to death in my home and wanted batteries. After quite a bit of research, I decided on the Franklin Whole Home, and contacted GFE. They were great during the quote process, they were great during the install process (which included me having to leave town for a death in the family), and they've been absolutely amazing post installation--way beyond reasonable expectations.

As it turned out, I got the batteries JUST in time. I've historically had pretty consistent power--even during Texas' Icepocalypse 2021, I only lost power for about 5 minutes cumulatively during the entire week--but no sooner did the batteries get installed and charged and the neighbor knocked the transformer off the pedestal. Three times, in three weeks. The entire block was without power...we didn't even notice.

I *highly* recommend GFE to anyone who's wanting to stay cool in the Texas summer and warm in the Texas winter.

Sureshkumar Muthukrishnan
Sep 20, 2024

Exceptional Experience with Good Faith Energy Solar Installation Team
I wanted to share my positive experience with the entire solar process, from start to finish. The sales team (Lindsey Fuentes and team) was professional and transparent, providing clear and detailed information that made the decision-making process smooth and easy.
The project management team (Amanda Haines and team) did an excellent job keeping everything on track and ensuring I was updated every step of the way. The installation (Electricians – Ivan and Steven, Solar Installers – Luis and Reeser) was seamless, with the team demonstrating exceptional craftsmanship and attention to detail, resulting in a high-quality (Quality – Cris) installation.
Finally, the walk-through team (Frans Sanchez team) was fantastic in explaining the system’s functionality, ensuring I felt confident using the new setup. Their thoroughness and willingness to answer all my questions really stood out.
Overall, the quality of the service, combined with the expertise of the entire team, made this a great experience. I’m more than happy with my decision and highly recommend your services to anyone considering solar.
Thank you for the outstanding service!

Bernd
May 21, 2024

We decided to go with Good Faith Energy for our solar panels and powerwall - best decision we ever made! The entire process was amazing: the team takes time to inform and educate, every appointment we had was right on time (when was the last time you ever had a contractor show up on time?), and the customer service is top notch! A big shout out to Sammy Abdalla (Director of Sales), Samantha Strickland (Project Management Director), Amanda Haines (Project Manager), Frans Sanchez (Field Applications Engineer), Taylor Thomas (EV Service), and everyone else from the GFE team - thank you for making this such a great experience for us, love the SPAN!

sven jorn
Apr 9, 2024

I recently had a tesla powerwall system installed at my home. Installers were excellent. Arrived on time and when they did arrive, they let me know what work they'd be performing that day. Also cleaned up after they were finished each day. Project manager was also informative as she kept me posted during each step of the process (which takes about 2-3 months because of interfacing with utility company and getting local install permits). Last process was meeting with field applications engineer who took me through all the necessary info to program my system to my needs. All in all, would I recommend Good Faith to others who may be interested in one of these systems? I absolutely would!!!! Thanks Good Faith.

Update:
Here it is, several months later and I have some news to share. Before having batteries installed, I was checking in to see if they could save some money without solar panels. I have found that you can, with "time of use" programming. This only works with electricity plans that give you "Free" time periods during the evening or on weekends. I have already figured out that there is no absolute free, because oncor charges (.051893 cents per kw for all kw/hrs used that's in addition to what your utility provider charges per kw/hr). The batteries can be programmed to discharge power to my home during the day, when rates are at there highest to offset some of the cost. During the peak of summer, the batteries can discharge up to 12-13 hours before they are down to minimum storage capacity. And you want to save some power for emergency backup, which is why i bought them in the first place. Bottom line, i used about 1650kw last month with a majority of the usage during the "free" period. My bill for a 4 bedroom home, single story, around 2100sq ft (just me living there) was $125. That is the cheapest August bill I have ever received. I love this system, expensive, yes, but worth every penny. Thanks again Good Faith, you guys rock!!!!

Stephen Poetschke
Feb 2, 2024

I had GFE install solar panels, battery storage and an EV charger. They were professional, quick and easy to work with.

Bruce Breckenfeld
Jan 18, 2023

Another solar company said one solar panel was “un-fixable” due to rodent damage to the wires under it. But the Good-Faith repair techs were able to salvage it and got it working and also got the entire array and inverter working again. Also they repaired the perimeter fencing that was also damaged by rodents. I am very pleased with all the work.

Eugenio Rivera
Jan 16, 2023

Good Faith Energy Installed My Solar Panels System And Tesla Battery, This Company Has The Best Team Workers The Workmanship Is Outstanding. They Treated Me As Part Of There Own Family. There Engineering Department Is Very Reliable And Knowledgeable. If You Are Looking For Going Solar This Is The Company I Highly recommend. Thanks For Your Support. A Very Happy Customer. Eugenio

Simon Shirazi
Jun 11, 2021

UPDATE: We moved from our old house, I called the GFE team and had a system designed and installed in the new house. They are still just as professional, just as easy to work with and just as prompt as before. Their team is amazing and they treat you like family the entire process. 10/10 recommend anyone and everyone to use GFE. Feel free to reach out to me for any questions… I am not affiliated with GFE at all, I just believe they are the best in the business!

I decided on going with Good Faith Energy after several friends referred them to me for solar panels. The entire experience through them was wonderful from start to finish. They constantly kept me updated on what is going on and what step of the install process we are on.
The city of dallas did take forever to approve my solar plans but by no means was that a issue with good faith. They made sure to inform me on every step of the process and install took 4 days (way faster than I assumed considering the size of my solar build). I have a 23kW system and two power walls and being mostly energy independent is an amazing feeling!
I would recommend GFE to ANYONE who wants a turn key solar and power storage install, as they have clearly set the bar so high with my expectations. They gained a customer for life!

Paul Burek
Apr 1, 2020

I talked with multiple solar companies in 2019 and felt I was getting a sales pitch versus straight answer specific to my needs. Then I found Good Faith Energy and gave them a call. So glad I did, what a different company. They listened to my needs and concerns and worked with me to design and install a great solar system with Tesla Powerwall II. The owner, Mo, called me himself to answer my questions about the right configuration and installation needs for my home.

They even recommended a great REP to switch to (Green Mountain Energy) because this REP gives me 100% credit for all energy sent back to the grid - with no expiration dates. Went live with solar on Dec 17, 2019 and my electric bill is getting lower and lower each month as the sun shines more and longer. Got my 30% tax credit and big tax refund. Anticipating $0 electric bills this spring.

Their after the sale and installation service is great too.

Update 2025: My Solar Panels and Tesla Powerwall have been helping me keep my electric bills down and Tesla Model 3 charged. My electric bills have been lower (sometimes $40 - $50 range and other times around $125 - $150 range. I have changed electric companies several times shopping for better rates.

I recently worked with Frans Sanchez recently to get one of my circuit breakers replaced. He suggested that I switch from Green Mountain to Just Energy and sign up for the free nights program. I have always been getting lower bills because of my sell back of power. He said many customers are getting even lower bills than I have been getting - even $0 bills. I checked with other people as well who confirmed the common low bills and $0 bills so I switched. Glad he pointed me in the right direction to new company and electric program for my purchased power.

Raymond Page
Jun 2, 2019

It started with Steve and crew as they arrived early both days to install the Tesla PW3 battery and inverter. Everything went well despite the rain and they completed the job in 2 days. The rest of the crew came in the afternoon day 1 and installed all the panels again with no issues. I appreciate how effective the entire crew was in getting everything installed within 2 days.
Thank you Good Faith Energy! Another 5 star job.

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  • 4122 Billy Mitchell Dr, Addison, TX 75001
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