- 15650 W 141st Terrace, Olathe, KS 66062
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
About the Business
What people say about “Good Faith Contracting”?
Customer feedback is mixed regarding Good Faith Contracting. While many reviews highlight the exceptional communication, reliability, and professionalism of the team, particularly in dealing with insurance processes and quality of work, there are significant concerns raised in a couple of negative reviews. Issues include poor follow-up on service requests and unresolved damage complaints after work was completed. Overall, while many customers express satisfaction with the services provided, the serious complaints suggest potential flaws in customer service and follow-through.
What Users Like The Most
- Russell helped us after our house was hit by a storm. He communicated well and is trustworthy!
- Joel was very nice and helpful overseeing the replacement of our new roof.
- He was very helpful and knowledgeable about the process of working with the insurance company.
- Communication was great and they were always responsive to our questions.
- They were able to get more money from the insurance due to a more thorough inspection they performed.
What Users Like The Least
- Three months in we found ceilings in our office and master bathroom had been damaged.
- I tried to resolve this with the owner, but he now doesn't want to talk with us.
- I left them four appointment requests over the span of two weeks and received no call back.
- If they can’t even put in the effort to make an appointment how much effort do you think they’ll put into the actual repair?
Recommended Reviews
Russell helped us after our house was hit by a storm. He walked us through the process, worked with our insurance company, and organized every service we needed. He communicated well and is trustworthy!
Joel was very nice a d helpful overseeing the replacement of our new roof. I would highly recommend not only his company but also Joel
When Russ wanted our business he called every week to every other week for our roof. His persistence paid off and we hired him for our new roof. Three months is we found ceilings in our office and master bathroom had been damaged and then one year into it our dining room alcove leaked and it ruined our drywall. I now have another company repairing Good Faith's mistakes. I tried to resolve this with the owner, Russ. But unlike the beginning he now doesn't want to talk with us. We referred Good Faith to some friends right after our roofing job and they have ceiling problems as well. Save yourself a headache and your hard earned money; don't use Good Faith Contracting!
- 15650 W 141st Terrace, Olathe, KS 66062
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured