Gazaway Lumber Co Inc
- 2620 W Kingshighway, Paragould, AR 72450
- Residential Roofing
- Licensed & Insured
- Metal Roof
- TPO Roof
- Gable Roof
About the Business
What people say about “Gazaway Lumber Co Inc”?
{
"summary": "Customer feedback reveals a mixed sentiment regarding service at this hardware store. While many reviewers praise the knowledgeable and friendly staff, along with a wide selection of products, several customers experienced issues with assistance and service quality. Complaints include lack of help from staff and negative experiences regarding specific services, such as programming key fobs. Communication appears to vary, as some customers felt ignored while others received prompt assistance. Overall, the store seems to excel in product availability and some aspects of customer service, but inconsistencies exist.",
"liked": [
"always have what I need and most of the time they have to find it for me, excellent staff of friendly people",
"I will always go here for anything I need. All of the employees are so welcoming, they do whatever they can to help me.",
"The associates there are very knowledgeable and kind. As soon as I walk in the door they are there asking if I need help!",
"Very friendly staff and always greet you with a smile. They are helpful to find your needs.",
"Great customer assistance and extremely knowledgeable employees."
],
"disliked": [
"was told no...all because I didn't buy it there, very disappointed with them.",
"Not one time did anyone ask if I needed assistance... I walked out and the people in the front of the store still didn't say a word.",
"Went to the store and was told they didn't have it...they were
Recommended Reviews
I stopped by this store as I was in the area and after looking online for a specific product, the website said this store had it in stock. The store looked good and it seemed to have everything a hardware store should have for those looking to purchase equipment or materials. It is on a busy street and intersection so getting in and out of the lot can be tricky.
After entering the store, I was asked if I needed assistance, I told them what I was looking for, they led me to where the products were and said "This is all we have." It honestly felt like they did not want to deal with me from their tone and mannerisms so I did not pull out my phone and show what I was looking for, I just left and purchased the product elsewhere.
Well until today they had 5 star in my opinion, but went there today after other places recommended them to get a key fob programmed as they do have the ability, but was told no...all because I didn't buy it there, was told a story about 1 time they did it and blah blah blah...very disappointed with them, as they do sell the one I have but wouldn't even attempt to try to program mine..I mean seriously if it worked I'd pay for them doing it and if it didn't work well hell at least it was attempted....
always have what I need and most of the time they have to find it for me, excellent staff of friendly people
137 locals recently requested a quote
- 2620 W Kingshighway, Paragould, AR 72450
- Residential Roofing
- Licensed & Insured
- Metal Roof
- TPO Roof
- Gable Roof
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