- 1721 Pacific Ave, Cheyenne, WY 82007
- Industrial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Warranties Offered
About the Business
What people say about “Frontier Siding Supply”?
Customer feedback presents a mixed sentiment toward Frontier Siding. While many reviews highlight excellent customer service and timely project completion, there are notable concerns regarding communication and delivery issues. Some customers experienced significant misunderstandings, particularly with order details and appointment confirmations, which detracted from their overall satisfaction. Despite these problems, the quality of the products and the staff's expertise received high praise from several reviewers.
What Users Like The Most
- I love doing business with Frontier Siding. They did what they said on time with a smile.
- Tiffany is the most knowledgeable vinyl siding person I have ever met!
- This place is great. Went in to get windows they helped me pick the perfect windows.
- Great customer service and had everything that I needed.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
I love doing business with Frontier Siding. They did what they said on time with a smile. I got roofing from them for my buildings. All went well.
The roofing metal we ordered was good. Our neighbor unloaded the semi-truck with his tractor since they had no way of unloading the metal. This was agreed upon before delivery. The truck came directly from Omaha, and was not employed by Frontier.
The gutters were delivered separately, and the length quantities for each piece had to be given several times, even after ordering. It appears the only number they remembered was the total feet. Since they shape and cut the gutters from a continuous spool on-site, they must have misplaced the individual lengths we gave them, because they kept asking for them before delivery, and once again when they were on-site.
They appeared to have problems driving to Laramie from Cheyenne, due to the wind, and had to reschedule delivery at least twice, maybe more. Very frustrating. At one point, we considered a refund and did request one. A final delivery was attempted, and successful. There was a bit of "attitude" which was not consistent with traditional Customer Service, but it's okay, because the owner himself made the delivery, therefore, he has the right to be "as rude as he wants," and he told us so. I think he was upset because he didn't want to drive to Laramie and does not know how to drive a truck in windy weather.
In the future, I would avoid doing business with Frontier Siding Supply and would explore all other options before doing so.
So, 'if' their response is true, which I find several faults with, my recommendation still stands. Clearly they don't want my money or return business, so good luck with a one-time-service business model.
Tiffany is the most knowledgeable vinyl siding person I have ever met! If she hasn't seen it, its never been made! Great place to do business!
- 1721 Pacific Ave, Cheyenne, WY 82007
- Industrial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Warranties Offered