Four Stars Toyota

Fantastic experience with Justin Freeland! Took care of every detail. Found the perfect car and brought it in for us. No surprises just the best! Recommend Justin 5 stars

First of all, I would like to express my sincere gratitude to the staff of this Toyota dealership. His patience and professional knowledge of the work are very admirable. His service attitude towards customers is very, very good. He even served me even when he was hungry. Secondly, Toyota's cars will always stand the test of time. Toyota cars are worthy of its own slogan: There are roads wherever cars can go, and wherever there are roads, there are Toyota cars.

Four Stars Toyota should’ve been named Five Stars because that’s the type of customer service, kindness, honesty, & trust you’ll get there. We were helped by Ryan & this man and the Four Stars team worked so damn hard to get me out of a vehicle I was lied to into my DREAM CAR. I can’t even begin to thank them all enough, they were thoughtful from the beginning and didn’t jerk me around in any way. I wouldn’t recommend another dealership in Altus to anyone (especially stay away from Billingsly Ford ) thank you Ryan & the sales manager and the finance manager AND my man Michael for EVERYTHING!! Top notch service, they went above and beyond what I could’ve ever imagined at a car dealership!!!

I'm really impressed with Four Stars Toyota and in particular my sales representative, Israel Estraca. The Toyota dealerships in my local area were unable to find the vehicle configuration I was looking for, so I was pleasantly surprised to find an out of state dealer that located the exact vehicle I wanted and at the right price. I ended up crossing two states and driving a total of 13 hrs to purchase the vehicle, but the extra effort was well worth it. I would definitely recommend you contact Israel for your next car purchase, even if you don't live anywhere near Altus, OK. ;)

Everyone was super friendly and made the car buying process very simple. Russell LeFrance was very transparent and willing to help you get the best deal possible.

So I wanted a truck but more specifically a new Tacoma. Recently we have had some odd European cars and one American one and it was time to get back into a reliable automobile experience with Toyota. Having had a few Tacomas in the past, I knew what I was getting into with Toyota’s allocation system but never did I think it would be this difficult to find what I was looking for. I used several sites but kept going back to Autotrader.com and set up a spreadsheet.

When I started my search, there were 29,786 new Tacomas available. But I wanted a manual, so that immediately cut it down to 385. Then I wanted an Off-Road so that cut it down to 169. But I also wanted the Premium package and another cut to 31. Then there was that one last option that made this the needle in the haystack, SDM… and then there was just 1 and it was at Four Stars Toyota in Altus, OK.

I already knew not to get my hopes up. Months of searching and double checking between car sites and dealerships had proven to me that most of what I thought I had found 1. did not actually have the options listed 2. was not a manual transmission 3. was pre-sold and not available 4. was already sold and the website was not updated.

So, I checked the Four Stars website and it was still listed, and wait for it… below MSRP. Hope still tempered, I sent an internet request on availability. I didn’t bother calling since it was not worth a salesman’s time if it was already sold/not available; I did not want any other vehicle to be offered to me. Minutes later I get a call from Israel. “The truck is here, when can you come by and test drive it?”

I’m 7 hours away in another state and immediately start navigating how to get this truck to me. Again, Israel comes in clutch with “We know this lady…” and puts me in contact with the most meticulous, thought-out, detailed, transport arranger I have ever spoken to. I recently had the nightmare of having a vehicle transported from Virgina to my home and it took 2 months of weekly contact and worrying before it showed up in my driveway. With that horrible experience in mind, I could not believe how amazing this transport arranger was, how quickly they could get me the vehicle, how fair the shipping price was… it was perfect.

Except… the last time I bought a new car sight-unseen it turned out that it had lot damage that showed up on a vehicle report 6 months later. A brand-new vehicle, “fresh-off the boat from Sweden” that had the entire rear-end repaired and repainted with no disclosure. Not wanting to repeat this, I had to pass on the shipping and decided that I would drive up although this meant getting rid of one of the cars in the stable. I was not ready to deal with the monotonous back and forth of having a trade-in so I was initially ready to just pay cash. Again, here comes Israel with “Don’t’ worry, I’ll run it by them in the morning and it will be no problem.” And he was right; it was no problem with an above fair offer with no arguing, fighting, back-and-forth anything.

On the way there, it occurred to me that I didn’t ask them to NOT prep the vehicle. I wanted a fresh-off-the-trailer truck that I could take to my detailer to correct and ceramic coat. I called and asked if it was too late to request that as horrible thoughts of giant license plate screws drilled into the front bumper and carless scratches and swirls in the paint crossed my mind. I called Israel and minutes later it was “Don’t worry, no one has touched it, there are 9 miles on the odometer, I will park it under the tent until you get here.”

Four Stars Toyota and more specifically, Israel, this review is not thanks enough for doing what you do and for being amazing human beings. The entire staff was outstanding, real, and honest. You took the “stealer” out of “dealership” and I wish that I lived closer. And that you also ran a doctor’s office. And a dentist’s office. And the post office. And that one office that runs everything… the world would be a better place.

I wasn’t looking to buy but the young sales lady Vicki was very knowledgeable and showed us a couple cars. We finally found the perfect car and did our paperwork and hit the road back home. I will definitely reach out to Vicki before buying anywhere else.

John and Gary were absolutely fantastic and helped me SO much. I thought I’d be doing paperwork forever and I was out so fast! I’ll definitely stick with them. They made the experience much friendlier than I’ve had at other places!

Courteous, efficient, and done. I've been going back about twice a year since I got my car and have never had any complaints.

This type of car is very ideal for when I want to go somewhere alone to a vacation and fits many people at a time. It's also not an ugly looking car.

Great service did the whole deal before I got there . Just showed up and signed. Easiest car buying experience ever .

Second vehicle bought from Four Star. Best dealership experience as far as service and sales. Still driving 2017 Tundra and Sandy loves her Rav. Would recommend to anyone looking for a fair deal.

I can't thank Israel enough for their incredible help in getting me my first car! He went above and beyond, staying late to make sure everything was perfect and that I drove off the lot with exactly what I wanted. The entire process was smooth, stress free, and genuinely enjoyable thanks to their patience, knowledge, and dedication. If you're looking for a salesperson who truly cares about their customers, Israel is the one to see. Highly recommend coming here.

This was by far the best car buying experience ever… everyone here works together and is a no pressure vibe. Customer service is top notch. Will def be back.

It’s nice to work to team up with a great dealership to solve a problem for a mutual client together!

very quick. no hassles or heckling over trade in or their car we were purchasing. We got a great deal on their care and fair trade in.

Great experience. All involved were very good. I have purchased more than a dozen vehicles over the years and will continue to do so.

Every experience we have had at Four Stars Toyota has been 100% positive! From the buying process and when I’ve brought in other Toyotas I’ve bought for service work! Jason Currid is service is great also, very knowledgeable and helpful on both of our Toyota’s!

John Timmons was very helpful, again. This the second vehicle he’s helped us with and always professional in his dealings.

Service person Jason Currid was courteous and helpful. Estimate specified what needed to be corrected and the cost. Repairs took 2 days and final cost was below estimate. I am happy with this dealership.

I am so grateful for both Israel and Gary at Four Stars! Israel was VERY knowledgable about my Highlander and super fast in his responses and information. Gary was perhaps the most fair and fastest financial person I have EVER dealt with! Great job Four Stars!

I loved that Four Star did the deal thru email & text, because I hate going to dealership and having to set in the little all day feels like you are being held prison this way was so much better,& they even delivered the vehicle. Only thing I didn't like was they do not give you paperwork you have to take pictures I think they could print double and leave 1 set with you. But all said Four Star Toyota have some very nice dealers. I hate giving up my car because I loved it. But the Toyota Tacoma we have now in very nice. Thank you Four Star I will point people your way.

My husband took my car in for its 10,000 mile service and the service was amazing! They were able to get it right back and start working on it. At the end they sent me a video going over everything they did to my car as well as giving my husband the sheet with the same info. Got my car back in better shape than it was dropped off--floors vacuumed and interior looked to be wiped down.

I'm one of those difficult people to finance because I've been upside down in my car. But I really needed to find a vehicle that would accommodate my mom's disabilities so she grows older. Israel and the group at Four Star Auto we're so courteous and caring to help me find the right car for the right price. They were able to walk me through the purchasing process quickly and it was one of the easiest car purchasing experiences I've had in a long time. I appreciate everything they do for me and will continue to use them for service even though it's not a toyota.

Love my new Highlander, Israel Estraca was super patient with me, never felt pressure, Israel helped me find the perfect SUV for me. Thank you Israel and thank you FOUR STARS TOYOTA excellent service.

Mike has always treated me with the utmost professionalism. Four Stars Toyota has been working on my truck off and on for almost 10 years now and I attribute its longevity to the skill of the technicians and the customer service and care from Mike, who has been my service manager for years now.

I recently had the pleasure of purchasing a car from Ryan Torres at Four Stars in Altus, and I cannot express enough how satisfied I am with the entire experience. From the moment I walked into the dealership, Ryan made me feel welcomed and valued as a customer.

Ryan demonstrated an impressive level of professionalism and knowledge about the cars available. He took the time to understand my needs and preferences, and he provided insightful recommendations that were tailored to my specific requirements. His expertise was evident as he answered all my questions with confidence and clarity, making the decision-making process much easier for me.
What truly sets Ryan apart is his exceptional customer service. He was patient, attentive, and genuinely interested in helping me find the perfect car. He never pressured me into making a quick decision, (It took me a while to finally decide) which I greatly appreciated. Instead, he encouraged me to take my time, and weigh my options carefully. His friendly demeanor and positive attitude made the entire experience enjoyable and stress-free.
Throughout the process, Ryan was transparent and honest. He provided detailed information about the pricing, financing options, and any additional costs involved. There were no hidden fees or surprises, which gave me peace of mind knowing that I was making an informed decision. His integrity and straightforward approach built a strong sense of trust, which is crucial when making such a significant purchase.
Thank You Ryan for all your help!!

Drove 3 hours to this dealer and Justin, Israel, and Dale helped me get into the truck I wanted at a very fair price! No add-on’s, no bs, just straight to business. Would highly recommend them and wouldn’t think twice about making that drive for my next truck!

Super friendly service tecs cool video of what was done to my 4runner best price for an oil change in Altus

Israel Estraca has done business with us two times now. He is the most upbeat guy we've ever done business with for our vehicles. He always takes good care of our needs and truly listens to what we are looking for. We will continue to do business here and will be looking for Israel each and every time!

My fiance works there and the crew there has become family to us. Ryan has been great when I come up there to pick Robert up and on Friday I told Bubba to go get him and he ran up to Ryan and gave him a hug! And this is the Picture I took of my son with the I love fourstars Toyota sign. We HIGHLY recommend them!

I bought a grand Highlander and upon asking was informed a second keyfob is “not available”. I was 3 hours away and deal was done when I was told. Fast forward 6 months later and still no keyfob. I can purchase one for $420. If you have one available then send it and you wait for Toyota. I paid 46k for a vehicle with a single key fob.

It was amazing service . Our sales associate Bobby helped a ton and Gary helped get us the best deal possible for what we could do. Going back for sure

Everything was going fine until we found out that when we asked if all the costs were included in the final numbers, tax, title, and registration were left out and now it's $2,000 more for that. Be careful and read everything (as we should have) as they don't include "everything" when they say they do.

The staff was extremely friendly and helpful. Answered all questions, and went out of their way to make the visit awesome

This was hands down the best service I had at a dealership. The vehicle was in the exact condition as described. I appreciated the full service on the car before purchasing. It really felt like a brand new car from the factory. I felt my trade in was very fair. I appreciated not getting a low ball price! Assistant sales manager Scott and GM Dell were very helpful setting everything up. If you plan to pay cash, be sure to have a daily limit increase on your wire transfer. Gary explained the coverage options in detail and made financing real smooth. Everybody I interacted with was knowledgeable and courteous, especially sales associate Ryan Torres. He went the extra mile to make sure the car was detailed and streamlined everything for the purchase. I drove over 5 hours for the car I was looking for and I would do it all over again here. Totally worth the drive for the quality service. I'd definitely buy another car from Four Star.

Every visit to 4 Stars is always smooth and easy. We are thankful that we have a dependable dealership that is local and never pressures us into making quick decisions

The service department is top notch!! Jason and Michael are always friendly and professional. All the guys are always pleasant.