- Silver City
- Licensed & Insured
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About the Business
What people say about “Fix All”?
Customer feedback is mixed regarding this plumbing service. While many reviews praise the responsiveness, professionalism, and quality of work provided by the staff, there are significant complaints about poor communication and reliability. Some customers experienced last-minute cancellations and delays, with reports of unreturned calls and texts after appointments were scheduled. The positive experiences highlight the team's commitment to resolving urgent issues, whereas the negative experiences emphasize a lack of follow-through and customer care.
What customers highlight
- Owner went out of his way to show up on the same day when I had a leak going on.
- Jesse was very very good. He was able to punch thru our service line obstruction.
- I am so grateful to Lauren. Despite having a full schedule she came out at 8 o'clock at night.
- It's so nice to have someone call you back promptly, arrive when they say they will, and do an awesome job!
- They are very helpful and knowledgeable in all aspects of house repair.
What customers mention as negative
- I waited and waited and called the two numbers I had for this business with no one answering.
- On the day of the appointment, Lauren ghosted me - I texted her again and she did not respond.
- I paid on the first visit and let her know within hours that the clog was not clear.
Recommended Reviews
Just like other one-star rating individuals, after making appointment over the phone and texting date, time and the job that needed to be done(a washing machine drain problem), I made the extra trip from Mimbres to the house in town. I waited and waited and called the two numbers I had for this business with no one answering. I finally return to Mimbres tired of waiting and very frustrated. Until now I have not heard from them. I was thinking of sending them a bill for my waisted time. I wish this business would care more about their customers!
Owner went out of his way to show up on the same day when I had a leak going on that the 'other guys' could not get to for 10 days out. VERY appreciative of him and his 2 young crew-members for solving this problem same day.
Jesse was very very good. He was able to punch thru our service line obstruction that others were telling me that I need to dig up and replace the line all the way to main. He is the right man with the right tools. Highly recommend this company and Jesse.