First Response Labor LLC

I was followed by someone driving one of their vehicles. I was tailgated for miles and I do not drive like an old lady. There is no reason for this type of behavior. This type of behavior was very much like road rage. The driver needs to learn how to drive. Have some patience and respect for other drivers. When I turned onto a side street my vehicle was almost hit they drove so close. If they act like this when they drive I would not want them to do anything for me let alone try to move my things from my home or do something on my property. I would not recommend this business.

Moved 20 minutes down the road. Liked the idea of a firefighter owned and operated business so chose this company over the competition. My belongings mostly consisted of boxes then several media units, an entertainment center, couch, recliner, and a couple curio cabinets. Movers were right on time and kept me updated on their progress, which was appreciated. However they dropped my tv and broke the feet off so it wouldn’t stand up. Bit disappointing to move into a new place and not have a tv to use over a 4 day holiday weekend. The boss of the company did order and drop off a replacement stand that I have to find time to install. Would have preferred he get the make and model of my tv and just order the proper replacement part directly from the company so my tv was the way they found it. The movers left behind some things at my old place which they said they either couldn’t fit in the truck or were afraid to move because they might break. So had to ask the homeowner to store the items for me and I have to rent another truck to go pick those things up. Anyway, two of my media shelves were all smashed up. And one of my curio cabinets was missing the glass doors, which the company found four days later and returned. When I received the invoice ($915 for 8 hours of moving) I asked the employee if they’d consider some discount for badly damaging two of my five shelving units which are quite expensive. The employee talked to the boss Matt and he said that’s just part of the moving business. And that their company was supposed to provide me a waiver to sign which precluded them from any liability. However they never mentioned this waiver and I never saw it nor signed it. The employee said this type of furniture is commonly damaged during moves. These exact pieces had been moved twice previously, from 5 hours away out of state, then again a couple years ago in state. Never had so much as a scratch with those movers, let alone this much damage. Majority of my things had muddy fingerprints all over them. Overall a pretty underwhelming experience. Would not recommend.

We had a great experience with the First Response Labor team. We were looking for a used play set on Facebook Marketplace and needed them to disassemble, transport, and assemble it for us. I was chatting with a rep from their team over the weekend when we found one and needed to move fast. They were quick and polite and got us everything we needed to jump on the purchase in time! Their team checked in before the move, and took the time to be thoughtful on set up of the play set thinking of things like swapping out bolts for ones that would be better for the slide so the kids would not get scraped by a bulky bolt. I would highly recommend them and we are looking into more work with their team because of this great experience! Thanks to Matt and his crew!

The two young gentlemen that arrived to do the repairs on building were polite and did an excellent job. I would definitely recommend this business for hire!

Reserved Uhaul online and it was rented out from under me via "an on location override" 90 minutes prior to my pick up and only 15 minutes after they opened. . . according to Uhaul this was done by an 'employee on site" Called, woman did not identify herself upon answering and hung up before I could ask if there would be any tomorrow.

Awesome group of local people who care for their community and beyond. After being shot down and told to go to First Response after reserving a uHaul with another local shop, I called outside their normal weekend operating hours and a woman was able to drive to the shop and help me immediately and rent me a truck - crisis averted. I was also called after returning the truck (and dropping the key in the drop box). The employee stated they had no keys and called me several times looking for them. A few days later I received another message from the same person apologizing for the mistake. Again, great customer service and assistance.

Matt and his team were incredible. Matt called the first day to ensure he was doing the work we discussed and from there on out, excellence. The worked looks great and there was minimal clean up each day. They kept clean, organized, and professional. They were almost spot on with the initial quote as well. I would HIGHLY recommend them and will use them again I am sure.

Very dependable people, lived up to their namesake. My family was locked out of our house during the last storm and they came over in less then 30 mins. It was great that they were up for helping even with this odd job in bad weather!

On a Sunday afternoon a vehicle hit our garage & Home. Within hours first Response was here to help get our cars out. Couldn't be more thankful!

Hire these guys. They came in and took over a job another contractor walked off of (a large front porch). They were entirely dependable and did beautiful work. When problems came up, they solved them. They made suggestions that contributed to the beauty of the finished product. They were efficient, reliable and pleasant to have around. We’re having them back in the spring to complete additional projects (a screened in back porch and foundation work). These are honest professional people who do great work at a fair price.