Logo of First Choice Roof Replacement & Roof Cleaning Service

First Choice Roof Replacement & Roof Cleaning Service

  • 7345 164th Ave NE, Redmond, WA 98052
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Licensed & Insured
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At First Choice Roof Replacement & Roof Cleaning Service, we specialize in a comprehensive range of roofing solutions tailored to meet the needs of both residential and commercial clients. Located in Redmond, Washington, we are dedicated to delivering exceptional services, including emergency roof repair, roof maintenance, roof coating, and gutter installation. Our technical expertise allows us to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our well-coordinated team prides itself on organization and consistency in our work.

We understand the importance of reliability in every project we undertake, and we strive to provide durable, high-quality results that offer long-term value. Whether you require routine maintenance or urgent repairs, we are equipped to handle your roofing needs with professionalism and care.

What people say about “First Choice Roof Replacement & Roof Cleaning Service”?

The sentiment of customer reviews for this company leans overwhelmingly positive, highlighting strong performance in service delivery, professionalism, and effective communication. Many customers praised the thoroughness and efficiency of the work, with particular appreciation for the attention to detail and the quality of cleanup after the job. However, a few negative experiences were noted, particularly regarding customer service interactions, suggesting that while the work itself is commendable, some aspects of communication may require improvement. Overall, the company consistently meets customer expectations in terms of service quality and professionalism.

What Users Like The Most
  • They were efficient, considerate, and cared about the quality of work that they did.
  • The team was not only prompt and thorough but also exuded professionalism.
  • Customer service was responsive and provided clear quotes in a timely manner.
  • They did a fantastic job cleaning our roof and gutters, leaving the site spotless.
  • The initial bid process was very efficient and competitive.
What Users Like The Least
  • Customer service rep was incredibly rude and unprofessional.
  • I was threatened via text by the business owner after a negative experience.
  • Sean became impatient and cut the conversation short when I inquired for a quote.
Recommended Reviews
Overall Company Rating
Excellent 4.7
Out of 60 reviews
5 stars
4 stars
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1 stars
Show first:
Ancient Prophet
Aug 7, 2025

The folks did an exceptional job removing moss from the roof and concrete slabs in the yards, and cleaning gutters. The property was left in pristine condition, with all dirt and debris appropriately removed. The attention to detail and thoroughness were impressive, exceeding expectations.

William Hilliker
Aug 1, 2025

Called for a quote customer service rep was incredibly rude, i help my daughters daycare find contractors for things i don’t do(like cleaning roofs) i don’t like being accused of doing anything malicious. When i ask how they charge and am accused of fishing for information just shows how unprofessional this company is. Only info i asked is if you charge by the square foot or do bids. Because I can provide square footage for a quote don’t see how thats fishing for information, just wanted to know how they price it out company and owner are a joke and terrible customer service

Phaly Bell
Aug 1, 2025

We received service for roof cleaning today. They arrived bright and early and did a great job on the roof.

Karen Fillmore
Jul 31, 2025

This company is reputable and professional plus responds quickly in giving a quote. They also hire workers who take pride in their work.

Ryan Watson
Jul 28, 2025

These guys did an exceptional job replacing our roof. Out of all the quotes we received, theirs was the most competitive—without sacrificing quality or professionalism. The team was not only prompt and thorough but also exuded professionalism, ensuring the job was completed correctly from start to finish. They went above and beyond by cleaning up every bit of debris, leaving our property spotless, and making any necessary repairs to the roof that were needed.

During my deployment, First Choice Roof Service treated my wife with the utmost courtesy and respect, which was a massive relief for me. Their communication, quality, and professionalism not only met but exceeded our expectations. I’ll be recommending them to all my neighbors and anyone in need of a roof replacement. It was truly a top-notch experience that provided us with peace of mind.

Gabriel Velasco
Jun 4, 2025

Very friendly and professional. He took his time and did a fantastic job cleaning our roof and gutters. It also happened to be the lowest price I came across, which was fantastic!

康桥
May 17, 2025

This is my second time using First choice, they did a great job cleaning my roof. They were responsive to my request, arrived on time, and completed the work with good quality and reasonable price!

Shane Tullar
Apr 3, 2025

I used to use a company by the name APEX. They have become the worst company I have ever delt with after it was sold to a some young Kid. Once I found First Choice and reached out to Shaun, I knew i was in good hands. Very communitive, sent me a quote via email and regular mail as a follow up. Shaun and his guys did an awesome job cleaning my roof and cleaning up all debris they even did my shed. I WILL be using First Choice in the future.

Anna Alsin
Apr 2, 2025

First choice did an excellent job with the roof and drive way! Very prompt and paid close attention to detail when working. Very pleased with their work and would recommend them to all!

Randy Chenaur
Jan 17, 2025

We have a very large and complicated tile roof, and Van did a great job cleaning off all the moss and cleaning the gutters. His cleanup of the dirt and debris from the house, windows and surrounding areas was WAY above what I expected. The initial bid process was also very efficient and competitive. I will definitely be calling them again in the future!

Alise L
Nov 25, 2024

Update: The business owner THREATENED me in text. Do you ever want to hire someone who knows your address and says that he is GOING TO FIND OUT EVERYBODY WHO LIVES IN YOUR HOUSE?? This is insane.

Original review: I had a really disappointing experience with Sean. When I reached out for a quote, I provided all the necessary details and photos of the roof damage to make the process smoother. However, Sean was unexpectedly rude and dismissive. He quickly became impatient, cut the conversation short, and said, “guess what, I’m not interested,” and then hang up on me. It seemed like he wasn’t willing to bother with a smaller job or provide the courtesy of a professional response. I wouldn’t recommend working with someone who treats potential customers like this.

Reply to the owner even though I don’t need to explain all this: A tree fell to my roof. I hired a tree removal company and also let them help me check the roof condition. They sent me the roof photo saying that it needs to be repaired. This is all I know. I’m not the roof expert. I can’t tell the difference between those conditions. I guess you guys are the experts so I called to ask for an inquiry? Turned out to be so surprisingly unprofessional and not helpful at all :)

Xuejiao Luan
Nov 18, 2024

I've used First Choice Roof Service twice now, and both times have been excellent! They responded to my quote request within minutes, and the quote was clear and easy to understand, making them great to work with. Both jobs were done professionally and with great attention to detail. I'll definitely continue using them and recommend them to others!

baker woman
Oct 27, 2024

They did a very thorough job, the roof looks great and left the site looking great. We would use them again!

Christine Jensen
Sep 2, 2024

First Choice Roofing was honest, professional, and did an excellent job on our roof. They are a top-notch team of professionals.

Theodore Enke
Aug 27, 2024

They were reasonable. They were efficient. They were considerate and they cared about the quality of work that they did. They gave a three year roof moss cleaning guarantee. They cleaned up carefully after they were finished, including yard chairs and the patio. Highly, highly recommended.

Werner Irvin
Aug 24, 2024

When called Sean was prompt in answering, promised to get a quote the next day. We’ve contacted other roof cleaning services who promised a quote the next day and they ghosted us, Sean provided a quote exactly when promised. Service was prompt as well. So, would I use this service again, absolutely, I have an additional service scheduled for another home of mine. Thank you for delivering the service as promised.

James Z
Aug 14, 2024

The roofer came right on time and worked very efficiently. He was polite and didn't cause any disruption to us. After completing the job, He cleaned up thoroughly and took the time to discuss the condition of the roof with me. Overall, the work was excellent.

Annita Twomey
Aug 8, 2024

Did a great job cleaning & treating my roof. They also cleaned my gutters and secured the gutters that were coming away from the house!

Wesley Snow
Aug 3, 2024

Shaun came out and did a wonderful job cleaning our roof. He was friendly, professional and did a great job cleaning up as well. Thanks

Liz Stone
Jun 17, 2024

This was the first time we used 1st Choice to clean and remove moss from our roof. We're very pleased with the result. They did a great job! We will definitely use them again in the future.

Rosa F
May 30, 2024

We have used First Choice for several years now for minor repairs and yearly moss removal and gutter cleaning and continue to be happy with their services. They are very responsive and do great work!

Sheldon Fisher
May 2, 2024

I’ve used FirstChoice for the last two years. They were here today and did a wonderful job. Very thorough and respectful of the property. Couldn’ ask for more.

melissa mohamed
May 1, 2024

From the initial contact requesting a quote, to the final result, everything went smoothly. Vanderlei arrived early with a smile, and got right to work. He did a super job getting rid of the moss, and cleaned up afterwards. My roof looks so much better! I highly recommend First Choice.

Megan Collins
Apr 15, 2024

Excellent communication, reasonable pricing and superior work. I utilized their services for moss removal, roof and gutter cleaning. My expectations were exceeded and they were very pleasant to speak with. I highly recommend First Choice Roofing!

Enesi Mulitauaopele
Apr 5, 2024

The overall job was done very thoroughly and efficiently. I really appreciated the clean up on my neighbors' house adjacent side walls due to the dirt off my roof. Thank you.

Debra Nordby
Mar 11, 2024

First Choice performance was exactly what they say! Excellent work ethic - great customer service - outstanding work on our roof! Cleaned up everything- including windows and yard. They have won our loyalty! Pricing was awesome!

Xiaohui Pan
Mar 8, 2024

Sean is really quick to respond and give quote price very reasonable. His team come on time and clean everything after work. I am really happy for his roof cleaning.

Hongyan Du
Mar 5, 2024

They did great job on my roof. They came on time and clean roof really carefully. After that they clean my driveway, ceilings and walls. I am really happy with their work. Definitely will call them again .

Chavo Siva
Feb 23, 2024

I'm really happy with my roof they did a great job and the guy's that work on my roof they know what they where doing and they clean all around my house to make sure there's no trash or nail's on the ground. I appreciate that.

Bel Red1
Feb 21, 2024

Upon checking a portion of our roof after the moss removal service, we do not believe their pressure washing method was as safe for our composite roof since quite a bit of the granules came off. Another task that was included in the roofing service was not completed as they claimed, so it was a bit disappointing and not as trustworthy.

Timothy Ebora
Feb 9, 2024

I have used this company twice already. First one was in 2017 and due to the pandemic, I wasn't able to have my tile roof cleaned again until Feb of 2024. The clean roof held up to the 4 year guarantee and as always, they did an excellent job on cleaning our roof and the surrounding areas. Shaun was quick to respond to my request and Diego who did our roof in 2017 and Vanderlee today did an excellent job. The bid was fair and easily paid by phone after the work was completed. Just to let you know, we have a 2 story, 2,600 sq ft home with very steep roof pitch. I'm a very DIY guy when it comes to home maintenance except for this one. They'll be cleaning our roof again next time.

Susan
Jan 16, 2024

I hired this company to demoss my roof & clean out the gutters. Luckily I went outside before the big rain storm and found debris sticking out of the drainage pipes. I was able to pull about a foot of debris from the bottom of the drain pipes. We cleared out all the drain pipes (total of 4) ourselves & verified that the gutters were actually cleaned out.
Never again will I hire this company & nor should you.

Paul Carrozzo
Nov 2, 2023

Very professional and timely. Left for a 3-week trip, they came and installed while we were away with no hassles. When we returned, completed and looks great. Cost was very competitive and recommend highly.

Susan
Oct 31, 2023

Requested quotes from 2 companies. First one tried to oversell me on what needed to be done. Sean was quick to respond and gave me a complete quote accommodating my requests - no overselling. Vandelly came on-time, worked efficiently, and thoroughly cleaned all the debris off my windows and ground with a smile on his face the whole time. I will be hiring 1st Choice from now on.

Darlene A.
Oct 27, 2023

Wonderful company! Used them twice for roof and gutter cleaning plus driveway pressure washing. Our home looks awesome. I'm super impressed with how meticulous they are with clean up afterwards as well. Will definitely keep using them in the future!

Katherine Spiewak
Oct 17, 2023

Great company!! They took excellent care of a client and also a family members home. Exceeded our expectations. Will be my go-to company and referral source in the future.

Vivek Vaidyanathan
Oct 1, 2023

Used for roof and gutter cleaning. Excellent work. Left our roof and gutter spotless. Worker was on time and professional. Recommended.

J Ho
Sep 20, 2023

Shaun is responsive and offers a competitive price in the market. He has a great team with many years professional experience and take care of everything that is needed.

Malcolm Boyles
Aug 25, 2023

First Choice Roof did an excellent job removing debris from our roof, pressure washing the pollen off our gutter faces and washing our skylights and windows.

Their clean up was excellent. They washed our back patio without being asked.

We highly recommend First Choice Roof and look forward to working with them in the future.

Malcolm & Tori Boyles

Trish Evans
Aug 11, 2023

HIGHLY RECOMMENDED!

Effectively finished re-roofing for two of our properties! The recent project was completed over four days and presented more significant challenges than we had originally foreseen.

A big thank you to Shaun and First Choice Home Service for their exceptional efforts. Shaun's dedication and reliability are truly amazing. The work quality is outstanding, and although Shaun might not be the most affable person, his commitment to productivity is unwavering.

Shaun is always patience in addressing questions and doubts. If I could, I'd rate him and his team 10 out of 10.

If you would like to get the roof done right at the first time, call Shaun. He will take care of it for you :) Above and beyond

Amanda Cardis
Jul 30, 2023

I love these guys. I manage 59 units and these guys underbid our last roofers by half. These guys are great at what they do!

Kimberly Frinell
Jul 18, 2023

We have a large difficult roof. They came out and did a great job getting in all the hard to reach areas. Even better the cleanup after was terrific. Other than the amazingly clean roof, you couldn’t even tell they had been here. I would definitely recommend First Choice.

Dorinda Ingle
Jul 13, 2023

The young man who cleaned our roof was polite and professional. He did a great job cleaning the roof and he also did an amazing job of cleaning up the debris around the house when he was finished.

Tc B
Jun 22, 2023

They cleaned our very dirty spanish style tile roof. The roof looks brand new. There was a bunch of debris that ended up all over the house and ground. They picked every bit of it up. I could not be happier with their service. Vanderlei conducted the work and was extremely professional and simply a nice guy. Highly recommend.

Paula Sommerville
Jun 17, 2023

The roof looks great after the cleaning. Appreciated the pictures as I can not see all of my roof easily.

Malynda Potter
Jun 1, 2023

These people are top notch. From the very first inquiry to the very end clean up. They know your project give you a fair accurate estimate show up promptly and do a great job!! They are in my contacts as to who to call. Highly recommend!

Tom Walters
May 31, 2023

I got 4 bids on my roof. Shaun was a great communicator and I just felt good about First Choice from the start. I still went thru the process getting the other bids to do my due diligence.
Shaun's bid came in below all the others and he was in touch during that entire time.
I am glad we decided to go with First Choice. The price was great, the service wasn't lacking because of the lower price and our roof looks great.

Daniel Astorga
May 27, 2023

They put on a new roof on my 1945 home. They did an excellent job and I get compliments all the time from people. I would highly recommend First Choice Roof and I would definitely hire them again.

kiphaynes
May 4, 2023

Great service at a great price. My realtor recommended First Choice. Just had my entire roof replaced and the guys did a great job. They also replaced several pieces of rotten roof panels at no extra charge beyond parts. The new shingles and vents look great. They also did a great job cleaning up after the work was complete. 100% recommend!!

Hollie Wilson
May 2, 2023

I contacted First Choice Roofing for a skylight repair and they did not disappoint. They were very responsive and quoted a fair price. They showed up early and went above and beyond my expectations. Not only did they fix my skylight issue but they also cleaned it inside and out. I will definitely contact them in the future!

Samantha
Apr 15, 2023

Couldn't have asked for a better experience with this company... they were out to clean the roof and did a thorough job, took their time, were extremely pleasant to interact with and super prompt with communication. We will definitely use their services again.

Harry Hao
Apr 14, 2023

Shopped around for roof cleaning. They gave quick and accurate quote. And it's much lower than other quotes I got. They arrived on time and did great work. The roof looks very clean and free of any debris and moss after. They cleaned up around the house as well so it was cleared of any debris from the roof. Very impressed with the whole process. Will definitely use again

Yaohong Xi
Feb 5, 2023

We replace our roof with help of Firstchoice Roofing. Their team is very professional. We contacted them last week and they are very responsive helped us place order for materials very soon and finished the work this week. The project quality is very good and the whole work site is very clean. This is the best experience we had since we began to remodel our home.

Anirudh Goel
Jan 29, 2023

Got a referral from a resident, they were prompt in communicating and the lowest in quote, but not forthcoming on warranty details or additional referrals, when i asked more details for it they decided to pull out of the job. Just the quote said lifetime labor warranty and done 13 homes around here, which isn't good enough for me to learn more details about.

Jean-Francois Luu
Dec 9, 2022

Have been using FirstChoice Roof on roof and external cleaning for the past 6 years. Very reliable and professional services. Highly recommended.

bill ritchie
Nov 21, 2022

these guys are great, never have to worry about them leaving a mess behind. very clean and respectful.
Thanks you guys are great

jaime crow
Nov 17, 2022

I’ve used this company for a few years now and have been very impressed. Whenever I ask for a cleaning they respond quickly with a day they can come in. Competitive prices, good work, and the workers are always very nice and courteous. Altogether, I highly recommend them.

don a
Nov 11, 2022

First Choice Roof Service cleaned our tile roof and gutters. Their quality of work was exellent! He was VERY thorough during the cleaning, inspected our roof and replaced several broken tiles. Our roof looks new! He did a really good job of cleaning up afterwards.Very easy to work with, prompt, professional and fair priced. Highly recommend!

Devrah Hart
Oct 26, 2022

First Choice was reasonably priced, easy to work with, arrived on time, and did a great job. I highly recommend them.

Erin Menath
Mar 23, 2022

I’ve used first choice roofing for a few projects now. They have always been on time, reliable and excellent at cleaning my roof and gutters.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 7345 164th Ave NE, Redmond, WA 98052
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Licensed & Insured
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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