- 7345 164th Ave NE, Redmond, WA 98052
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
- TPO Roof
About the Business
At First Choice Roof Replacement & Roof Cleaning Service, we specialize in a comprehensive range of roofing solutions tailored to meet the needs of both residential and commercial clients. Located in Redmond, Washington, we are dedicated to delivering exceptional services, including emergency roof repair, roof maintenance, roof coating, and gutter installation. Our technical expertise allows us to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our well-coordinated team prides itself on organization and consistency in our work.
We understand the importance of reliability in every project we undertake, and we strive to provide durable, high-quality results that offer long-term value. Whether you require routine maintenance or urgent repairs, we are equipped to handle your roofing needs with professionalism and care.
What people say about “First Choice Roof Replacement & Roof Cleaning Service”?
The sentiment of customer reviews for this company leans overwhelmingly positive, highlighting strong performance in service delivery, professionalism, and effective communication. Many customers praised the thoroughness and efficiency of the work, with particular appreciation for the attention to detail and the quality of cleanup after the job. However, a few negative experiences were noted, particularly regarding customer service interactions, suggesting that while the work itself is commendable, some aspects of communication may require improvement. Overall, the company consistently meets customer expectations in terms of service quality and professionalism.
What Users Like The Most
- They were efficient, considerate, and cared about the quality of work that they did.
- The team was not only prompt and thorough but also exuded professionalism.
- Customer service was responsive and provided clear quotes in a timely manner.
- They did a fantastic job cleaning our roof and gutters, leaving the site spotless.
- The initial bid process was very efficient and competitive.
What Users Like The Least
- Customer service rep was incredibly rude and unprofessional.
- I was threatened via text by the business owner after a negative experience.
- Sean became impatient and cut the conversation short when I inquired for a quote.
Recommended Reviews
The folks did an exceptional job removing moss from the roof and concrete slabs in the yards, and cleaning gutters. The property was left in pristine condition, with all dirt and debris appropriately removed. The attention to detail and thoroughness were impressive, exceeding expectations.
Called for a quote customer service rep was incredibly rude, i help my daughters daycare find contractors for things i don’t do(like cleaning roofs) i don’t like being accused of doing anything malicious. When i ask how they charge and am accused of fishing for information just shows how unprofessional this company is. Only info i asked is if you charge by the square foot or do bids. Because I can provide square footage for a quote don’t see how thats fishing for information, just wanted to know how they price it out company and owner are a joke and terrible customer service
We received service for roof cleaning today. They arrived bright and early and did a great job on the roof.
- 7345 164th Ave NE, Redmond, WA 98052
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
- TPO Roof