Logo of First Call Cleaning and Restoration

First Call Cleaning and Restoration

  • 5301 Longley Ln #3, Reno, NV 89511
  • Industrial Roofing
  • Free Estimates
  • Slate Roof
  • Flat Roof
  • Gable Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At First Call Cleaning and Restoration, we pride ourselves on our versatility and technical expertise in the roofing and restoration industry. Located in Reno, Nevada, we specialize in a wide range of services, including roof replacement, skylight installation, gutter repair, and water damage restoration. Our team is well-equipped to handle both residential and commercial projects, ensuring that every job is managed with the highest level of organization and attention to detail. We understand the complexities involved in each project, whether it involves tile roofing, flat roofing, or green roofing services. Our commitment to delivering durable, high-quality results is evident in our thorough approach to every task. We focus on providing long-term value to our clients, ensuring that every detail is meticulously addressed.

What people say about “First Call Cleaning and Restoration”?

The overall sentiment from customer reviews of First Call Cleaning and Restoration is overwhelmingly positive. Many customers commend the company's prompt and professional service, noting their responsiveness to inquiries and efficient handling of various cleaning and restoration jobs, including carpet cleaning and mold remediation. Communication is frequently highlighted, with clients appreciating the consistent updates and thorough assessments provided by the team. Overall, customers express high satisfaction with the quality of work and professionalism displayed by First Call Cleaning and Restoration.

What Users Like The Most

  • They had a crew out to me quick, on time and got my carpets and rugs looking good as new in a flash.
  • Garrett and his crew were professional and efficient and made sure the job was done to our complete satisfaction.
  • They responded quickly and professionally. Their prices are very competitive.
  • I called him with many questions and he always got back to me in a timely manner.
  • The crew were friendly and efficient and communicated well making it easy to accommodate with my work schedule.

What Users Like The Least

Customers are fully satisfied

Recommended Reviews

Overall Company Rating
Excellent 5.0
Out of 20 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Kristin Pottichen
Mar 25, 2021

First Call Cleaning and Restoration - The name says it all.

I was looking for a company here in Reno to help with some deep cleaning to refresh my carpet, rugs and flooring after all the snow, mud, dirt and junk they have been exposed to over the winter months. I made one call to First Call Cleaning & Restoration and I am so glad I did.

They had a crew out to me quick, on time and got my carpets and rugs looking good as new in a flash. They also helped deep clean some wood floors and surfaces, as well as my garage floor, which was something I have been dreading doing myself - but thanks to FCCR I no longer have to!

I am an OCD clean freak with very high standards when it comes to cleanliness. As you can imagine, its hard for me to release control to others but FCCR truly are professionals and I will trust them over and over with my cleaning or restoration needs.

Thanks to the FCCR crew for an A+ job.. :-)

Heather Klaftenegger
Jan 21, 2021

Garrett and his crew were professional and efficient and made sure the job was done to our complete satisfaction. They were always very responsive, thorough and did a great job. I would highly recommend them for any cleaning and restoration needs.

Steve Matossian
Nov 24, 2020

A+++ experience with Kimberly and Chase. Very professional, kind, and understanding in their response to our recent kitchen water damage. We received a call ahead of each and every visit to our home. I would use and recommend these folks again in a heartbeat. Thank you, Steve

Jill Miller
Nov 20, 2020

Chase was right on time and did a thorough and professional and quick job cleaning my carpets. Carpet was dry in know time and looks beautiful.

Stevie Ferro
Nov 15, 2020

I'm the office manager of Maidpro and we call them to help us out sometimes. Kim is always such a pleasure to speak with and her carpet cleaner guys are awesome! They always accommodate for us and our needs along with what our customers need too! Thank you guys for being awesome! You are always our "First Call"!!

Scott Peterson
Jan 13, 2020

Great service. Very quick and detailed. They took care of a water damage and carpet cleanings at my rental property. I like how they took care of everything for me and was very prompt.

LaVon Jones
Oct 14, 2019

Kimberly when out to one of my properties for an assessment and gave me the approximate cost to restore. The insurance has denied the claim. She has been very helpful and knowledgeable in dealing with this situation. I appreciate her input.

Amanda B
Jul 8, 2019

I have worked with First Call Cleaning and Restoration since they have opened as I manage an apartment community with 288 apartments. First Call Cleaning and Restoration is always there for our needs at Edgewater At Virginia Lake Apartments. They help us daily with carpet cleans, they are very accommodating to any schedule changes we may have and are able to get the toughest stains out. They are also very communicative and will inform us if a carpet is not savable per their professional opinions so we may then do a replacement. They have also been right on water loss jobs that we have experienced from a resident accident creating a leak helping immediately to extract water and start drying to reduce the amount of loss for us. They have done such a good Job we have referred them to our sister properties and they have been helping them out too! Great service all around!

David Everhart
Apr 23, 2019

They responded quickly and professionally. Their prices are very competitive. First Call Cleaning was able to come in and determine how much moisture was in the walls and cane up with a plan to dry them out. Saved us many hundreds to thousands of dollars!

Bartley Clark
Jan 25, 2019

This was my first time dealing with mold remediation and I had such wonderful experience dealing with First Call .They were always available for questions. Timely. And incredibly affordable. I felt that they were honest with me and got the job done quickly.

Yvonne Beasley
Jan 19, 2019

These are good guys, they are personable, fast, do a great job for a decent price. Happy to be a regular customer!

Alberto Perez
Jan 18, 2019

Ive been working with first call for 1 year in our complex and I am really Happy with there work. Stains, pet smell, carpet stretch they do it all... good job

Bryan Snyder
Jan 15, 2019

I called Carl and First Call after the drainpipe for the kitchen sink came unhooked inside the wall. It had been leaking for some time and developed a good amount of growth inside the wall and under the tile. Carl helped me with the insurance estimate, advised me when trying to negotiate with insurance and was working THE NEXT DAY after we gave him the go ahead.

His work is thorough, careful and contained. Any questions I had were answered quickly and concisely.

Thank you Carl! I could not be more pleased.

David Hoover
Nov 29, 2018

First Call came to my house and performed a deep cleaning of my carpet prior to Thanksgiving. Their work was excellent! Additionally, they repaired a small tear in our carpet at no extra cost. I strongly recommend using First Call for all of your cleaning and restoration needs.

Bridget Evans
Nov 28, 2018

First call came out to do a carpet cleaning for us. I was highly impressed, thy exceeded my expectations. I saw a before & after side by side photo and could not believe it! Thank you to Carl with First call for taking such good care of us!

Bud-n-Shirley Bowden
Apr 30, 2018

I am so pleased with the quality of service we received with First Call C and R. No one wants to have sewer damage happen to them. Carl and his crew did a great job of handling the insurance and his service was impeccable. I called him with many questions and he always got back to me in a timely manner. He called me back on a Friday night at 9:30 to answer a question. I highly recommend him and his professional service.

Chris Kelly
Feb 2, 2018

My crawl space was flooded, and they came out within about an hour if calling, got everything set up right away.

They came and checked on the situation daily and got my crawl space back to better than before in less than a week. Can't recommend them enough. The crew were friendly and efficient and communicated will making it easy to accommodate with my work work schedule.

Marian Boncato
Dec 27, 2017

Discovered black mold in our water heater closet & was in a panic because we are new to the area. My contractor recommended First Call Cleaning and Restoration as the best place to call. Carl & Charlie arrived as promised, took care of the mold, cleaned, sanded, dried out the walls and left the infected area perfect! Carl made himself available for any questions I might have after he left for the day. He also helped me get a bird out the front door one day! I would highly recommend First Call Cleaning & Restoration to anyone who would need their services. Mold remediation is not the only service offered: water damage, carpet, upholstery, and tile cleaning are available.

Kyle Davenport
Dec 10, 2017

First Call was awesome, they finished the work in a timely manner. They did all precautions to ensure that no contamination’s spread. I would recommend them to anyone that needs similar work done. I give them 5 stars. Thank you Carl and lou, First Call cleaning and restoration.

Jonathan Schenk
Oct 19, 2017

The best restoration company! I worked with Carl on a job where mold had taken over a home. It was amazing to see how he and his team systematically went thru this hometo eliminate the mold. Readings went from crazy to non-existant with his solid plan. 5 stars!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 5301 Longley Ln #3, Reno, NV 89511
  • Industrial Roofing
  • Free Estimates
  • Slate Roof
  • Flat Roof
  • Gable Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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