- 950 Orchard Ave, Ferndale, MI 48220
- Commercial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof
- Green Roof
About the Business
What people say about “F Lax Construction Co”?
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FLax did a good job i am so far pleased with the work done due to a house fire i had in home in Jan 2025. They were the 1st contractor to come out after calling many . Joey and Brandon were good and Kelly with Excel and her people were good. My insurance company was the hold up for the most part with my situtation but overall i am pleased with the work and customer service that i recieved.
Amazing outcome from a horrible situation!
To make a long story short, we had a flood that affected our entire main level and half of our lower level, all finished spaces. It was a nightmare. We were NOT looking forward to our "surprise remodel," and we were so busy with school, work, kids' sports, etc.
When I tell you that FLax was the beam of sunshine in what would've been the WORST time, I am not exaggerating. My husband and I appreciated their:
Professionalism
Promptness
Humanity and kindness
Communication
Ease of use (we didn't want to remodel, so the less we had to do (calls, management, etc), the better. We truly appreciated this.)
Work quality
Follow through until we were happy
After project cleanup was alright, too. We just had some dusting to do.
If I thought you would read it, I would write 10 pages about how wonderful our experience was, how nice EACH worker was, and how happy we our with the finished product. Instead, I'll let you know that the team at FLax, and especially Mark Smith, turned a nightmare into a complete dream. When all was said and done, we felt lucky to have had a flood. That's kind of a big deal, since I was in tears on day 1, to be so elated with the project at the end.
100 percent use FLax. Don't even keep on looking. The buck stops here.
I hope this helps, and I hope your restoration project is a dream, not a nightmare. I know you may not have been hoping to be here in this moment. You've got this!
Our experience with this company—particularly with the assigned project manager—was deeply upsetting and unacceptable from start to finish. The project manager Brandon Mazzacco, was consistently unprofessional, failed to communicate clearly, and generally did not appear to know what he was doing. He provided an inaccurate timeline at the outset and failed to consult with the work crews responsible for carrying out the job to ensure it was feasible. As a result, the timeline was extended at the very last minute—not once, but three separate times—which left our family displaced from our home for three times longer than we were originally told.
The quality of the work performed was equally unacceptable. Much of the work was done poorly, and in several instances, it was completely incorrect. We repeatedly raised these concerns with the project manager, who failed to address them adequately. As a result, areas of our home were damaged—damage that could have and should have been avoided had the work been done with care, competence, respect and proper oversight.
What is most disturbing, however, is the growing belief my wife and I share that this mistreatment and negligence were not just about incompetence, but deliberate. As a mixed-race gay couple, we could not help but notice the dismissive tone, condescension, and blatant lack of respect we received throughout the process.
We cannot ignore the pattern of disregard and the persistent failure to correct mistakes that, in our view, went beyond negligence and bordered on discriminatory behavior.
We expected a professional experience. What we received instead was disrespect, broken promises, poor workmanship, damage to our home, and a lingering sense that we were never treated as equal or worthy clients. No family should have to experience this—especially in their own home.
- 950 Orchard Ave, Ferndale, MI 48220
- Commercial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof
- Green Roof